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MorphCostumes レビュー 

349
•
TrustScore 5段階評価の4

3.9

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Malgré une première livraison de costume ou le haut et le bas n'était pas de la même taille et quelques échanges de mails ,morphcostumes m'a renvoyé le même costumes dans la bonne taille dans les que... もっと見る

5つ星のうち5の評価

Das Weihnachtsmannkostüm ist sehr hochwertig im Stoff und in der verarbeitung. Einfach großartig ich war wirklich lange auf der Suche um für unseren Verein etwas besonderes zu finden. Die Lieferung wa... もっと見る

5つ星のうち5の評価

Honestly, I was sketchy at first but felt a little more comfortable after reading some of the reviews and reading about the company. We couldn’t be happier with the costumes. I bought 2 of the Skulls... もっと見る

企業が回答しました

5つ星のうち2の評価

Bestelling redelijk snel ontvangen, maar kwaliteit van het bestelde kostuum viel echt tegen en kwam niet overeen met de foto. Op de foto zag het er veel mooier uit met een volle rok. Het ontvangen kos... もっと見る

企業が回答しました


企業情報

  1. コスチューム ショップ
  2. ・
  3. パーティー用品店
  4. 衣料品店
  5. 子供の店
  6. 伝統衣装店
  7. 舞台衣装提供業者

MorphCostumes について

当該企業による記述

Making the Best Times Better Since 2009

MorphCostumes was founded in Edinburgh, Scotland in 2009, and our head office is still based there today. What started with the original Morphsuit has grown into a costume brand helping millions of people make parties, events and big moments more memorable.

The Original Home of the Morphsuit

We are the original makers of Morphsuits: the all-in-one costume that became a costume-party classic. Since then, our range has grown to include inflatable costumes, animal costumes, superheroes, pirates, TV and movie characters, decade costumes, kids’ costumes, masks, wigs, capes and accessories.

Costumes That Help You Make an Entrance

From Halloween and school dress-up days to bachelor and bachelorette parties, Christmas parties, festivals, charity events and themed nights out, we make costumes for people who want to stand out, get involved and make the occasion feel bigger. Our range is built for adults, kids, solo partygoers, couples, families and groups, with outfits for almost every theme, event and level of ridiculousness.

Trusted by Over 10 Million Customers

More than 10 million customers have chosen MorphCostumes for costumes that get noticed. We are proud to have grown from the original Morphsuit into a wide range of bold, funny, spooky and memorable costumes for customers around the world.

Award-Winning Costume Innovation

Over the years, MorphCostumes and Morphsuits have received recognition including the Sunday Times Fast Track Award, Real Business Future 50 Awards and Scottish Marketing Society Star Awards. We have also continued to develop original costume ideas through our in-house design and innovation work.

Over 500,000 Quality Checks Every Year

A costume still has to do the basics properly. It needs to look good, feel comfortable and hold up through the occasion. That’s why we carry out over 500,000 quality checks each year, helping make sure our costumes are ready for parties, parades, school events, nights out and everything in between.

Designed Using Over 30 Measurement Points

Fit matters, especially when you’re wearing a full costume. Each costume is developed using over 30 measurement points, helping us create outfits that are comfortable, wearable and easy to move in.

Delivery, Returns and Order Support

We offer a range of tracked delivery options for customers in the UK, US Australia and across many EU coutries, with next working day delivery available. Customers can also track orders online and use our returns information if they need to send something back. We accept major payment methods including Mastercard, Visa, Maestro, American Express and PayPal. We can also be found on Amazon

How to Get in Touch

If you need help with an order, delivery, tracking or returns, please contact our customer support team at support@morphsuits.com. To help us resolve your query quickly, please include your order number, the email address used when placing your order and your name.

Stay Connected

To keep up with new costumes, exclusive offers and seasonal launches, you can sign up to the Morphsuits mailing list or follow MorphCostumes on social media:

Facebook
Instagram
YouTube
TikTok

We are here to make your best times better.

当該企業による記述

Costumes made to impress
Steal the show in a costume that outshines the rest.
Zero party fails
We do over 500,000 quality checks every year
Guaranteed to fit
At least 30 measurements on each design
Party long comfort
Soft stretchy materials
No unwanted suprises
We are clear about what you'll get

Always here to help

Fast support if you need it

If you need anything we are here to help, simply get in touch, visit the contact us page on our site and we'll do everything we can to help.

連絡先

Promotion box for MorphCostumes

15% Off everything

When you sign up to email. Plus, be the first to hear about new offers

3.9

ほぼ満足

TrustScore 5段階評価の4

349件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 85%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(349)

過去12か月のレビュー数: 214件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Wenn die Rücksendung 22,68 Euro kostet

Wenn die Rücksendung 22,68 Euro kostet, sollte man sich sehr genau überlegen, dort etwas zu bestellen. Dieser Tipp kam für mich leider zu spät.

2026年2月5日
自発的なレビュー
MorphCostumes ロゴ

MorphCostumes からの回答

Hi! We’re sorry to hear you’re disappointed. We understand return costs can be frustrating, and we appreciate your feedback. If you’d like us to look into your order or help further, please email support@morphsuits.co.uk with your details.

5つ星のうち2の評価

Bestell ich nie wieder!

Sehr positiv: die Ware ist sehr schnell angekommen und im erwartbaren Zustand.

Leider ist der Kundendienst nicht zu erreichen. Rücksendeprozess in die Niederlande maximal untransparent und ohne Hilfe!

2026年1月16日
自発的なレビュー
MorphCostumes ロゴ

MorphCostumes からの回答

We’re really glad to hear your order arrived quickly and in good condition. We’re sorry you’ve had trouble reaching our customer service and that the returns process wasn’t clear — that’s not the experience we want for our customers. Please email support@morphsuits.co.uk with your order details so we can help you with your return.

5つ星のうち1の評価

Kostuum besteld

Kostuum besteld, wel betaald, maar nooit ontvangen. DHL zegt geleverd te hebben, we waren thuis, maar niemand heeft iets gezien of ontvangen. Meerdere malen per mail contact gezocht met de support afdeling, maar nooit een reactie ontvangen. Op een andere manier is het bedrijf niet bereikbaar.

2025年12月27日
自発的なレビュー
5つ星のうち1の評価

Despite return this item on the 28th…

Despite return this item on the 28th November, I still have not yet received a refund

2025年12月27日
自発的なレビュー
MorphCostumes ロゴ

MorphCostumes からの回答

Hi! We’re really sorry for the delay and understand your frustration. Please email us at support@morphsuits.co.uk with your order details so we can check this for you and get your refund sorted as quickly as possible.

5つ星のうち1の評価

Terrible customer service.

Ordered a costume in October for my son for Halloween. The size wasn't quite right for him but the costume itself was fine.

Order was returned unworn on 06/11/25 via tracked delivery. It was delivered to them on 08/11/25. I received no acknowledgement from Morphsuits regards the return.

I emailed them on 19/11/25 explaining the situation and was told refunds would normally be processed within 10 days of receipt by the warehouse, but my return could be processed quicker if I sent my proof of postage, which I did on 04/12/25.

At this point I was told the refund would be completed in 3-7 business days, the 7th of which would be 15/12/25.

I've now emailed again on 18/12/25 to explain I've still had no refund and no further correspondence from Morphsuits.

Absolutely dreadful customer service.

2025年12月18日
自発的なレビュー
MorphCostumes ロゴ

MorphCostumes からの回答

Hi! We’re really sorry for the delays and the frustration this has caused — this is not the experience we want for our customers. Please email us at support@morphsuits.co.uk with your order details so we can urgently review this and get your refund sorted as quickly as possible.

5つ星のうち5の評価

We took the grandchildren to see the…

We took the grandchildren to see the musical Mary Poppins, and we had to dress up as characters from the show I went as a chimney sweep.
The outfit arrived in super quick time and have to say it was of good quality, size wise it fitted just right.
We received lots of comments on how good we looked so thank you Morphsuits, will use again.

2025年11月22日
自発的なレビュー
MorphCostumes ロゴ

MorphCostumes からの回答

Thanks so much for your lovely feedback! We’re really glad the outfit arrived quickly, fit well, and was a hit for your Mary Poppins trip — and even better that you got lots of compliments. 😊

5つ星のうち1の評価

Incorrect sizing and didnt refund despite sending it back. Ignored all my emails.

Made a purchase here and sizing was completely out. Ordered a small, it was hanging off me. Certainly not skin tight how youd expect a bodysuit. I did what was requested and paid for a return with tracking which was over £5. Never received the refund. Have contacted several times and no reply is ever sent. They've basically kept the money so I may as well have kept the crappy suit. Save your money as it won't fit and then you will be out of pocket.

2025年10月24日
自発的なレビュー
MorphCostumes ロゴ

MorphCostumes からの回答

Hi! We’re really sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we aim to provide. Please email us at support@morphsuits.co.uk with your order details so we can urgently look into this and resolve it for you.

5つ星のうち2の評価

The mask is flimsy and sharp for kids

Very quick dispatch from ordering but when my sons opened his power ranger costume for his 6th birthday today we noticed how flimsy his mask was and how it cut his ear from how sharp it was also half the padding was missing not happy considering the price

2025年12月3日
自発的なレビュー
MorphCostumes ロゴ

MorphCostumes からの回答

Hi! We’re really sorry to hear this and understand how concerning this must have been, especially as it’s for your son’s birthday. This is not the standard we aim for. Please email us at support@morphsuits.co.uk with your order details so we can look into this urgently and help resolve it for you.

5つ星のうち2の評価

Costumes were sized small and one had a…

Costumes were sized small and one had a large area of printing on the sleeve that looks like markings from construction on the fabric. Colors were too bright as well. The suit that should have been orange was more “high vis” and ridiculous. Not able to use either one that we ordered.

2025年11月1日
自発的なレビュー
5つ星のうち2の評価

Won't use again

wont use again. Good delivery time. However womens costume was way too small. Jacket measured nowhere near the stated size and had to return for one 3x bigger than usual. Material was poor and seams were left unfinished & threads hanging off. Had to spend an hour on mine & my husbands to get them anywhere near ok. Had to remove the false shirt part in both jackets to even get them on, plus they didnt lie correctly so were crumpled. Trousers on hubbys were awful so had to use white jeans instead. Really disappointing given we spent nearly £80. No refund on the returned one either yet some 4 weeks later. So £120 more or less out of pocket, including paying for the return postage.

2025年11月1日
自発的なレビュー
MorphCostumes ロゴ

MorphCostumes からの回答

Hi , thank you for taking the time to leave your review. We’ve just improved how we manage Trustpilot, and I didn’t want your feedback to be missed.
I’m really sorry this happened. If anything’s still unresolved, just send us a quick message at support@morphsuits.co.uk and we’ll get it fixed fast. We'll go above any beyond to make it right.
Best wishes. The MorphCostumes team.

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