Malgré une première livraison de costume ou le haut et le bas n'était pas de la même taille et quelques échanges de mails ,morphcostumes m'a renvoyé le même costumes dans la bonne taille dans les que... もっと見る

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レビュアーのコメントを見てみましょう
Das Weihnachtsmannkostüm ist sehr hochwertig im Stoff und in der verarbeitung. Einfach großartig ich war wirklich lange auf der Suche um für unseren Verein etwas besonderes zu finden. Die Lieferung wa... もっと見る
Honestly, I was sketchy at first but felt a little more comfortable after reading some of the reviews and reading about the company. We couldn’t be happier with the costumes. I bought 2 of the Skulls... もっと見る
企業が回答しました
Bestelling redelijk snel ontvangen, maar kwaliteit van het bestelde kostuum viel echt tegen en kwam niet overeen met de foto. Op de foto zag het er veel mooier uit met een volle rok. Het ontvangen kos... もっと見る
企業が回答しました
企業情報
MorphCostumes について
当該企業による記述
Making the Best Times Better Since 2009
MorphCostumes was founded in Edinburgh, Scotland in 2009, and our head office is still based there today. What started with the original Morphsuit has grown into a costume brand helping millions of people make parties, events and big moments more memorable.
The Original Home of the Morphsuit
We are the original makers of Morphsuits: the all-in-one costume that became a costume-party classic. Since then, our range has grown to include inflatable costumes, animal costumes, superheroes, pirates, TV and movie characters, decade costumes, kids’ costumes, masks, wigs, capes and accessories.
Costumes That Help You Make an Entrance
From Halloween and school dress-up days to bachelor and bachelorette parties, Christmas parties, festivals, charity events and themed nights out, we make costumes for people who want to stand out, get involved and make the occasion feel bigger. Our range is built for adults, kids, solo partygoers, couples, families and groups, with outfits for almost every theme, event and level of ridiculousness.
Trusted by Over 10 Million Customers
More than 10 million customers have chosen MorphCostumes for costumes that get noticed. We are proud to have grown from the original Morphsuit into a wide range of bold, funny, spooky and memorable costumes for customers around the world.
Award-Winning Costume Innovation
Over the years, MorphCostumes and Morphsuits have received recognition including the Sunday Times Fast Track Award, Real Business Future 50 Awards and Scottish Marketing Society Star Awards. We have also continued to develop original costume ideas through our in-house design and innovation work.
Over 500,000 Quality Checks Every Year
A costume still has to do the basics properly. It needs to look good, feel comfortable and hold up through the occasion. That’s why we carry out over 500,000 quality checks each year, helping make sure our costumes are ready for parties, parades, school events, nights out and everything in between.
Designed Using Over 30 Measurement Points
Fit matters, especially when you’re wearing a full costume. Each costume is developed using over 30 measurement points, helping us create outfits that are comfortable, wearable and easy to move in.
Delivery, Returns and Order Support
We offer a range of tracked delivery options for customers in the UK, US Australia and across many EU coutries, with next working day delivery available. Customers can also track orders online and use our returns information if they need to send something back. We accept major payment methods including Mastercard, Visa, Maestro, American Express and PayPal. We can also be found on Amazon
How to Get in Touch
If you need help with an order, delivery, tracking or returns, please contact our customer support team at support@morphsuits.com. To help us resolve your query quickly, please include your order number, the email address used when placing your order and your name.
Stay Connected
To keep up with new costumes, exclusive offers and seasonal launches, you can sign up to the Morphsuits mailing list or follow MorphCostumes on social media:
We are here to make your best times better.
当該企業による記述
- Costumes made to impress
- Steal the show in a costume that outshines the rest.
- Zero party fails
- We do over 500,000 quality checks every year
- Guaranteed to fit
- At least 30 measurements on each design
- Party long comfort
- Soft stretchy materials
- No unwanted suprises
- We are clear about what you'll get
Always here to help
Fast support if you need it
連絡先
Morph Costumes. The Tun, Ground Floor. 6-8 Jacksons Entry, EH8 8PJ, Edinburgh, 英国
- support@morphsuits.com
- morphsuits.com

15% Off everything
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wenn die Rücksendung 22,68 Euro kostet
Wenn die Rücksendung 22,68 Euro kostet, sollte man sich sehr genau überlegen, dort etwas zu bestellen. Dieser Tipp kam für mich leider zu spät.

MorphCostumes からの回答
Bestell ich nie wieder!
Sehr positiv: die Ware ist sehr schnell angekommen und im erwartbaren Zustand.
Leider ist der Kundendienst nicht zu erreichen. Rücksendeprozess in die Niederlande maximal untransparent und ohne Hilfe!

MorphCostumes からの回答
Kostuum besteld
Kostuum besteld, wel betaald, maar nooit ontvangen. DHL zegt geleverd te hebben, we waren thuis, maar niemand heeft iets gezien of ontvangen. Meerdere malen per mail contact gezocht met de support afdeling, maar nooit een reactie ontvangen. Op een andere manier is het bedrijf niet bereikbaar.
Despite return this item on the 28th…
Despite return this item on the 28th November, I still have not yet received a refund

MorphCostumes からの回答
Terrible customer service.
Ordered a costume in October for my son for Halloween. The size wasn't quite right for him but the costume itself was fine.
Order was returned unworn on 06/11/25 via tracked delivery. It was delivered to them on 08/11/25. I received no acknowledgement from Morphsuits regards the return.
I emailed them on 19/11/25 explaining the situation and was told refunds would normally be processed within 10 days of receipt by the warehouse, but my return could be processed quicker if I sent my proof of postage, which I did on 04/12/25.
At this point I was told the refund would be completed in 3-7 business days, the 7th of which would be 15/12/25.
I've now emailed again on 18/12/25 to explain I've still had no refund and no further correspondence from Morphsuits.
Absolutely dreadful customer service.

MorphCostumes からの回答
We took the grandchildren to see the…
We took the grandchildren to see the musical Mary Poppins, and we had to dress up as characters from the show I went as a chimney sweep.
The outfit arrived in super quick time and have to say it was of good quality, size wise it fitted just right.
We received lots of comments on how good we looked so thank you Morphsuits, will use again.

MorphCostumes からの回答
Incorrect sizing and didnt refund despite sending it back. Ignored all my emails.
Made a purchase here and sizing was completely out. Ordered a small, it was hanging off me. Certainly not skin tight how youd expect a bodysuit. I did what was requested and paid for a return with tracking which was over £5. Never received the refund. Have contacted several times and no reply is ever sent. They've basically kept the money so I may as well have kept the crappy suit. Save your money as it won't fit and then you will be out of pocket.

MorphCostumes からの回答
The mask is flimsy and sharp for kids
Very quick dispatch from ordering but when my sons opened his power ranger costume for his 6th birthday today we noticed how flimsy his mask was and how it cut his ear from how sharp it was also half the padding was missing not happy considering the price

MorphCostumes からの回答
Decent quality for the price paid
I ordered a ‘Fireman’ outfit for my nephew. It’s just brilliant and I’m sure he will love wearing it.
Received very quickly but didn’t fit so…
Received very quickly but didn’t fit so returned, but haven’t received refund yet been 4 weeks .
I didn’t receive my item
I didn’t receive my item. Had forgotten I purchased it after getting caught up in readying the kids for Halloween.
I returned item (wrong size) still have…
I returned item (wrong size) still have not received refund despite follow up email and tracking proving that item was returned to facility
Do not order from this site
Do not order from this site! Returned my dress unworn as it did not fit and they have not refunded me!
No response to complaint
Costume was ripped on the seam, sent an email to complain over 2weeks ago but no response at all.
Won’t use again.
Costume arrived to late
Costume arrived to late. The blower is to weak to keep costume properly inflated. Very dissapointed
Costumes were sized small and one had a…
Costumes were sized small and one had a large area of printing on the sleeve that looks like markings from construction on the fabric. Colors were too bright as well. The suit that should have been orange was more “high vis” and ridiculous. Not able to use either one that we ordered.
Great inflatable fancy dress costume
Great inflatable fancy dress costume at a competitive price with free p&p. Delivery was quick and everything worked fine. Will shop here again.

MorphCostumes からの回答
Won't use again
wont use again. Good delivery time. However womens costume was way too small. Jacket measured nowhere near the stated size and had to return for one 3x bigger than usual. Material was poor and seams were left unfinished & threads hanging off. Had to spend an hour on mine & my husbands to get them anywhere near ok. Had to remove the false shirt part in both jackets to even get them on, plus they didnt lie correctly so were crumpled. Trousers on hubbys were awful so had to use white jeans instead. Really disappointing given we spent nearly £80. No refund on the returned one either yet some 4 weeks later. So £120 more or less out of pocket, including paying for the return postage.

MorphCostumes からの回答
I got it in time for Halloween even…
I got it in time for Halloween even tho I ordered On short notice. The only problem was in the description it says it comes with gloves. But I did not receive gloves in mine. Besides that everything was fine
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