Mortimers Estate Agents - Blackburn レビュー 

140
TrustScore 5段階評価の5

4.8

82 King William Street, BB1 7DT Blackburn, Lancashire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I trusted Mortimers with the sale of my property. Right from the initial meeting with Chloe who came out to see us we knew we were making the right choice compared with other estate agents. She und... もっと見る

5つ星のうち5の評価

Branch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT The capacity in which you used us: Vendor & Purchaser Case handler : Veda We are extremely delighted with our dealings w... もっと見る

5つ星のうち5の評価

It's easy to see why Mortimers Estate agents have been in business for a long time. My calls were answered everytime, no being put on hold and always with a friendly professional manner. We viewed our... もっと見る

5つ星のうち5の評価

We recently sold our home and purchased our new home through Mortimers. We had dealings with both the Blackburn and Accrington branches, and all the staff we dealt with were helpful, knowledgable and... もっと見る


企業情報

  1. 不動産業
  2. 不動産管理会社
  3. 不動産鑑定士
  4. 不動産賃貸エージェンシー

Mortimers Estate Agents - Blackburn について

当該企業による記述

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

連絡先

  • 82 King William Street, BB1 7DT, Blackburn, Lancashire, 英国

  • 01254 662223

4.8

優良

TrustScore 5段階評価の5

140件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(140)

過去12か月のレビュー数: 144

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

A reliable service

Lewis at Mortimers in Blackburn worked extremely hard to get our sale through.
He was always helpful and ready and happy to take our phone calls which meant alot during the frustrating times of moving house.
I would recommend Mortimers anytime.

2025年10月3日
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We're happy to hear that our hard work was helpful during the moving process. We appreciate you recommending our services, and we thank you for your positive feedback.

5つ星のうち5の評価

I have used Mortimers for over 40 years…

I have used Mortimers for over 40 years to sell my properties and have never been disappointed with the amazing service, always professional, kept up to date at all times and friendly and approachable staff, well
done Chloe and your brilliant staff.

2025年9月28日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We appreciate your continued trust over the past 40 years. We're happy to hear that you've consistently received amazing service from our team. Thanks for your positive feedback!

5つ星のうち5の評価

An excellent service provided by Mortimers Blackburn

The service provided by Mortimers was excellent. We were very impressed with Chloe who did the initial visit where she appreciated the property and advised us on the best marketing strategies. They found a buyer very quickly through their networks and we were very happy with the service provided by Chole, Lewis and the rest of the team . Thank you team. We will strongly recommend them.

2025年8月27日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We're so happy to hear that you were impressed with our service and marketing strategies. It's great to know we found a buyer quickly and that you were pleased with our team's efforts. Thank you for your strong recommendation!

5つ星のうち5の評価

The process of buying what was a…

The process of buying what was a vacant possession house should have been really smooth and straight forward but due to the vendor’s solicitors being inept and having the urgency of a weary sloth the whole process took far too long

However, through it all the team at the Blackburn branch, Lewis in particular, were always professional, helpful and engaging and despite the fact I wasn’t technically their client, they always went above and beyond to try and help.

2025年9月5日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We appreciate your positive feedback. We are happy to hear that our team was professional and helpful, especially given the difficulties you experienced with the process. All the best for the future!

5つ星のうち5の評価

Thankyou Mortimers!

Would just like to say thankyou to the team at Mortimers for going above and beyond with our recent sale. After a particularly challenging start to sale with previous estate agents Mortimers reached out to see how they could help. Within a day there was a clear plan outlined with a high level of confidence on achieving our sale within a timeline.

Chloe, Joe, Lewis and Veda are absolute credits to the company and I cannot thank them enough for all there hard work they have put into our sale, often going out of there way to keep me informed and answering any questions I had regardless of when I had asked them. I could not of asked for a better team to help us on our way and suggest anyone wanting to sell a property within Blackburn to pick up the phone and reach out to Mortimers. I guarantee it'll be worth it!

2025年9月19日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We're so happy to hear about your positive experience! It's great to know the team provided a clear plan and achieved your sale within your timeline. We appreciate your kind words and are grateful for your recommendation. Thank you for your feedback.

5つ星のうち5の評価

Second time house purchase

Joe was very helpful from the start and let me know what I needed to know. A credit to Mortimers. Everyone of them to be honest. Well done.

2025年8月29日
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We're happy to hear that you found our team helpful and informative. We appreciate your kind words and are glad you enjoyed your experience with us.

5つ星のうち5の評価

Thank you to the Mortimers team

Thank you to the Mortimers team, Veda, Chloe & Leaoni for the smooth and timely sale of my house ‘87 Moorfield Ave’. Hard working team with a wealth of knowledge who made the experience of selling my house straight forward and stress free.

2025年8月6日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We appreciate your kind words! We are happy to hear that the sale of your house was smooth and straightforward. Thank you for acknowledging our team's hard work and knowledge.

5つ星のうち5の評価

Brilliant service

Kept informed every step of the way by Veda and Clarice they answered all my questions.Would highly recommend Mortimers Blackburn.

2025年8月12日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We're happy to hear that you were well-informed and that your questions were answered. Thank you for recommending our Blackburn team!

5つ星のうち5の評価

I’ve recently bought my first home and…

I’ve recently bought my first home and used Mortimers, I couldn’t recommend Ada Grundy enough!

Ada helped me very much and always kept in contact keeping me updated with emails with the solicitors and anything I was unsure about Ada was always there to help and contact back straight away!
I would highly recommend Mortimers estate agents

2025年7月30日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We're happy to hear that your first home-buying experience was a success! We appreciate your kind words regarding our team's support and communication. Thank you for recommending our services!

5つ星のうち5の評価

Highly recommended

Friendly service from the start, Chloe listened and was so helpful. Then I met Ada who truly has been my rock through this whole process, so supportive and kept me updated right the way through to completion. Cannot praise her enough.

2025年7月30日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We're happy to hear that you received friendly and helpful service. We appreciate your positive feedback and are so glad that you felt supported throughout the process.

5つ星のうち3の評価

Disappointed

I was really disappointed with the people who put your boards up, I had to take it down as the shoved it into my hedge and ruined the hedge, then after one of the viewings an agent left my front door unlocked overnight whilst I was working away.

2025年3月16日
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

Thank you for taking the time to leave a review. I appreciate your comments regarding our viewing representative and our board contractor and we fully agree that neither of these situations were acceptable.
We did liaise with you at the time these issues occurred to extend our apologies and provide you with a gift card as a good will gesture.
Best wishes,
Chloe Jenkinson
Branch Manager - Mortimers, Accrington.

5つ星のうち5の評価

I dealt with Veda at the Blackburn…

I dealt with Veda at the Blackburn Branch, She updated me every step of the sale and this made the process easier.

2025年7月30日
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We're happy to hear that the sale process was easier for you, thanks to the updates you received. We appreciate your positive feedback!

5つ星のうち5の評価

Excellent service Lewis was very very…

Excellent service Lewis was very very helpful and the rest of the team.

2025年7月25日
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We're happy to hear that you had a positive experience with our team. Thank you for your kind words and for taking the time to share.

5つ星のうち5の評価

Recently sold my property with…

Recently sold my property with Mortimers, excellent service from start to finish, everyone was friendly, informative and professional. Veda went above and beyond with my property, I can’t thank her enough for everything she did especially towards the end of the sale ,the solicitors (Watson Ramsbottom ) and our mortgage advisor (Kayleigh Bowe) provided an amazing service also would highly recommend all of them.

2025年6月28日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We're happy to hear that you had such a positive experience with our services. It's great to know that our team was friendly, informative, and professional throughout the sale of your property. We appreciate your kind words and are glad we could help.

5つ星のうち5の評価

Flawless service

I would like to say a massive thanks to Ada who dealt with our sale, she was professional throughout and communicated well during the process.
I highly recommend Mortimer’s and Chloe who manages the Blackburn branch.

2025年7月14日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We're happy to hear that the sale was handled professionally and that communication was effective. We appreciate your recommendation and thank you for your positive feedback.

5つ星のうち5の評価

I would highly recommend Mortimers as…

I would highly recommend Mortimers as they are professional at every stage and are extremely helpful with any concerns that may accur.

2025年5月30日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

We appreciate your recommendation and are so glad you found our team professional and helpful when addressing your concerns. Thanks for the positive feedback!

5つ星のうち5の評価

Extremely helpful

Everyone I spoke to were so helpful. They were so understanding and willing to go the extra mile for you. Initially Ada was the person I spoke to and she was extremely helpful and then Veda took over. Veda helped me everytime I rang with any enquiries I had. She got back to me in a timely manner and was always polite and caring for my circumstances. Veda tried to ensure the sale went through and continually chased up on either side to see what progress was being made.
Thank you 😊

2025年5月30日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

Dear Mary,

Thank you for taking the time to write this review. We are pleased to hear that you have had a great experience with Mortimers, and in particular with Veda and Ada. We wish you all the best for the future.

5つ星のうち5の評価

Great Service

I recently sold a property through Mortimers and they were excellent from start to finish. They took some great photos and were very helpful and informative throughout the whole process. Veda Banks, who I dealt with, was professional and approachable at all times. I would highly recommend using Mortimers and would do so again myself.

2025年4月21日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

Thank you for taking the time to write this review. We are thrilled that you have been happy with the service you have received from Veda and the team :)

5つ星のうち1の評価

Received a poor service from Blackburn

Received a poor service from Blackburn, had an offer then it took a week to make contact, due to poor vetting it didn't exist. then they showed another person round , left the house unsecure as they forgot to put the alarm on and lock the door. Decided to end the contract and went with a proper estate agent, who we feel confident with. Asked for my key to be returned and all I receive from Chloe the branch manager is lies. Sent 4 emails now and still no key so I have to replace my locks as I don't trust them. Not impressed at all.

2025年5月1日
自発的なレビュー
Mortimers Estate Agents - Blackburn ロゴ

Mortimers Estate Agents - Blackburn からの回答

Dear Mrs Birchall,
We have tried to contact you to discuss your review further but unfortunately have not been able to reach you.
In relation to the offer you received on your property, this was a genuine offer, however the applicant was not in a position to proceed with the purchase at the time the offer was made due to the delays which arose with their own property. I do apologise if you feel this information was not communicated effectively at the time this offer was made.
We have also liaised with our viewing representative who conducted the viewing on your property to discuss the issues pertaining to the property being left unsecure, and we agree that this was unacceptable and as a result of this issue we felt it was appropriate to agree to allow you to be released you from your contract effective immediately.
We also appreciate that the key was not dropped off within a timely manner and can confirm that this has now been returned to yourselves.
We have clearly not met the high standard of service you should have been able to expect from us at Mortimers and we sincerely apologise for the issues you have outlined and wish you all the best for the future.
Chloe Jenkinson, Branch Manager - Mortimers, Blackburn.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報