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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Fantastic customer service! I made an error with my delivery address which caused a nightmare with Royal Mail ans lots of steess. When I contacted Mosaic Journal, they were really understanding and so... もっず芋る

5぀星のうち5の評䟡

Fabulous product! My mosaic album is the perfect feature in my lounge. A great way to look back on an unforgettable year. Get customer service, I recommend this product to anyone and everyone!

5぀星のうち5の評䟡

Sharon has helped me throughout the whole process. Nothing was ever an issue and her responses are always so prompt.

5぀星のうち5の評䟡

Beyond just the product being great and really surpassing my expectations, the customer service has been incredible. It's clearly a real person behind it and Sharon was amazing. We had a couple of... もっず芋る

䌁業情報

  1. 写真珟像サヌビス

圓該䌁業による蚘述

Your life story in pictures. Mosaic is the ‘picture a day' photo journal that encourages you to reflect on what really matters to you & sends you real life photo prints to your home every month. Record your daily highlight on the Mosaic App & receive photos and an album to enjoy forever.


連絡先

4.9

優良

TrustScore 5段階評䟡の5

91件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(91)

過去12か月のレビュヌ数: 52ä»¶

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5぀星のうち5の評䟡

Wonderful service

I signed up for this on a bit of a whim, paying for a whole year up front. I received my album in the next couple of days, and have recently received my first set of prints.

I will start by stating the obvious and saying this is a photo album. I'm sure there are lots of people that like and can utilise the 'one picture a day' idea (people with babies, young families, travellers etc), but if you are a very average person with an average life, the idea of this format might become overwhelming fairly early on if you see it as some kind of 'rule' for the album. It did for me in the beginning, but then I told myself there are no 'rules' and no one way to utilise this. You can group pictures however you like in the album. I went away for a few days and wanted to have more pictures from that trip than just the number of days involved, so I did exactly that and filled a couple of weeks worth with just that one trip. Other days, I do find something interesting to snap, so I have some 'dailies' in there as well. Your year, your way! The app does allow for this as you don't have to have dates on your pictures if you don't want. There are spaces for location and a caption as well, so you can put a date in one of these instead if you so wish.

The album itself is pretty chunky as you'd expect for a full year, but it's beautifully made and a quality item. There are spaces to slot your pictures into and a section with lines to write some notes if you wish. Again, you can do what you want with this. Add stickers, write extra captions, stick in tickets or leaflets etc. Make it uniquely yours!

The prints themselves are exactly what I would expect from this. They are smartphone pics at the end of the day. The quality of the prints are actually pretty good overall and I have no complaints there. It's actually pushing me to get a bit more creative and thoughtful about the pictures I'm taking to get the best from it.

I haven't had need to contact customer service to date but there are easy ways to do so in the app and online, and it seems by all accounts they are very responsive, so that is great to know. All in all, if you compare this service to other ways you might achieve something like this you are getting a much higher quality product at a FAR better cost. Honestly a great experience and way to keep memories.

2025幎7月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Cannot say enough good about them

Cannot say enough good about this company. From my very first interactions via the online chat, answering questions, discussing the future, to the dispatch of the album, has been the very best of customer service that I have ever experienced. I just think that this is such a beautiful idea as a gift, and they have more colours planned. I really really hope that this company and it's journey just grow and grow, while keeping the beautiful ethics and kindness they are showing now.

2025幎6月19日
自発的なレビュヌ
5぀星のうち5の評䟡

We have just finished our year with


We have just finished our year with Mosaic and it’s been such a lovely tradition for the first year of our little boys life and such a lovely memory for us to look back on. Mosaic have the best customer service, very quick responses and more than happy to help.

2025幎3月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Amazing product and even nicer people ❀

I bought a year and journal subscription in 2023-2024 for my daughters first year and it was absolutely amazing. A year later (today) I have contacted about photos I never received because I never uploaded my last month, and they have sent them to print for me now. I can't tell you what incredible customer service they have, and what's more an amazing product!!!! Thank you for helping me document my daughters first year ❀

2025幎3月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Lovely album and great customer care

Bought an album and a years worth of photos to document my sons year. Amazing quality album and the photos are perfect. Such good and efficient customer service from the live chat function on the app. Would highly recommend and will be purchasing again to document his next year.

2025幎2月27日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic customer service

I recently had the pleasure of purchasing a journal from Mosaic Journal, and I can’t recommend them highly enough! While there were a few issues initially (thanks to the courier), the customer service from Murad and the team was exceptional. They were quick to resolve any issues and even shipped out a replacement with no hassle.

When my order finally arrived, it was in perfect condition, thanks to the care they took in packaging it. The extra bubble wrap and plastic protection were much appreciated. The journal itself is gorgeous, well-crafted, and exactly what I was hoping for.

I'm now looking forward to filling the journal.

Mosaic Journal truly goes above and beyond to ensure their customers are satisfied. I’ll definitely be a returning customer, and I’ll be happily recommending them to others!

2025幎2月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Love it!

A beautiful photo journal book that captures the otherwise unsung moments of your year. Great quality book in a stunning design. Highly recommend this product.

2023幎10月26日
5぀星のうち5の評䟡

Love my mosaic journal

Love my mosaic journal! Every time people come round they always comment on how beautiful it is and how great it is to have all my memories in one place. It’s always so much fun to go through it with friends and family!

2023幎11月5日
5぀星のうち5の評䟡

I have been a member for almost a year


I have been a member for almost a year and was just invited to review - can easily and genuinely say it’s some of the best customer service I’ve ever experienced. They were super helpful and quick on the live chat and even did me a favour for free once. Will definitely be signing onto another year, thank you!

2023幎11月5日
5぀星のうち5の評䟡

What can I say. Perfect!

What can I say, it’s the perfect gift and the perfect company. Came super fast, looks beautiful, customer service has been excellent. Need to order one for myself now!

2023幎9月8日
自発的なレビュヌ

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