Communication was brilliant from the friendly and efficient email acknowledging my order and in reply to my ensuing questions and offers of assistance if we needed it. Luckily no assistance was ne... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
E mailed them about ixil slip on can for my 1390 superduke. JAMES replied and was clear, knowledge and efficient. Partly due to him i made the purchase. Great product and very good service. Recommende... もっと見る
My house number was missing from my details and was immediately picked up by James and rectified after he emailed me. My motorcycle screen arrived quickly and was brilliantly packaged to avoid dama... もっと見る
From the date of dispateched to receiving item, the tracking was awesome. The personnal replied all my enquiries promptly. Only one set back was, the item stock was unavailable at the time of purchase... もっと見る
企業情報
当該企業による記述
Welcome to Motorcycle Performance Store, your ultimate destination for premium motorcycle parts and accessories. As proud official UK distributors for renowned brands like Termignoni, Ixil, QD Exhausts, and Puig, we're here to elevate your riding experience. At Motorcycle Performance Store, we understand that every rider has unique preferences and requirements when it comes to their bike. That's why we offer a vast selection of high-quality products to cater to all styles and needs. Whether you're looking to enhance your bike's performance, customise its appearance, or simply perform routine maintenance, we've got you covered with an extensive range of options. Our commitment to excellence doesn't end with our products; it extends to our service as well. With a team of experts who possess an in-depth knowledge of our offerings, we're always ready to provide you with valuable advice and assistance. We understand that choosing the right parts and accessories for your motorcycle can be a crucial decision, and we're here to make that process as smooth as possible. One of our top priorities is ensuring that you receive your orders promptly. We offer efficient worldwide delivery options, including next-day delivery within the UK, so you can start enjoying your new additions to your bike without delay. We're dedicated to ensuring your riding experience is nothing short of exceptional. With our high-quality products, expert guidance, and efficient delivery, we're here to help you turn your motorcycle into a true masterpiece. Your satisfaction is our priority, and we can't wait to hear about your experiences with our products and services on Trustpilot. Welcome to the world of superior motorcycle performance and customisation with Motorcycle Performance Store.
連絡先
Bank Street, GL168BA, Coleford, 英国
- 01600 772121
- info@motorcycleperformancestore.co.uk
- motorcycleperformancestore.co.uk
4.8
優良
403件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The item was excellent quality
The item was excellent quality, very well packaged and delivered in a timely manner.
2025年7月29日
Spot on
Perfect description of the item I purchased, reasonable price and overall a good delivery
2025年7月25日
Puig engine bars for Honda NC750X (dct)
Bought Puig engine bars online from The Motorcycle Performance Store Sunday evening 270725. Paid with Paypal. Bars were delivered Wednesday 290725 by DHL.
Quality service, Prompt delivery. 5 star.
Will definitely recommend to friends.
2025年7月27日
自発的なレビュー
Perfect customer service
I needed an exhaust fitting kit not listed and spoke to James. He went above and beyond to source and supply the kit.
Customer service like this is unfortunately rare now. I shall definitely be returning for any parts needed.
2025年7月7日
Misleading Information and Scam!!!
Misleading Information!!!
The shop uses a shipping cost calculator that quoted €18 and a delivery time of 2 days for my address (Northern Germany). I've now been waiting 7 business days and the package still hasn't arrived – it’s supposedly arriving on Monday.
Another major issue: Neither the shipping calculator, the product page, nor the shopping cart mention that excessive VAT fees will be charged for orders outside the UK. This information is only buried deep in the FAQs – right at the bottom – where they also state that high VAT charges are not a valid reason for returns. By the way, that violates European consumer rights.
This omission seems intentional to deceive customers into thinking the €18 shipping (which is already overpriced) is the only cost they’ll face, especially since the order value is under €150 and therefore shouldn't incur customs duties.
If you’re looking for similar products, I highly recommend checking out shops like pyramidmoto.uk. While they're also based outside the EU, they at least clearly state upfront – right below the “Add to Cart” button – that additional unpredictable VAT charges may apply.
Avoid this shop at all costs. Total scam. I ended up paying €46.38 just for shipping. Outrageous.
2025年7月12日
自発的なレビュー
Motorcycle Performance Store からの回答
Dear Louka,
Thank you for taking the time to leave your feedback. We are genuinely sorry to hear that you were disappointed with your recent experience.
Firstly, we would like to clarify that we never intend to mislead our customers. Our VAT and duty information is clearly communicated via the “Worldwide Shipping” banner located at the top of every page on our website. This notice is present precisely to ensure transparency regarding potential import fees, and it is far from hidden or “buried.” Additionally, further details are provided in our FAQs for customers who wish to read more in-depth.
With regard to delivery times, the estimate shown at checkout is based on standard transit times provided by couriers and is always noted as an estimate. International shipments can occasionally be delayed due to customs clearance, which is unfortunately beyond our control. We rarely receive complaints about delivery timeframes, but we sincerely apologise for any frustration this has caused you.
As for shipping charges, we always aim to be highly competitive, and the fee you paid—particularly for an insured, trackable delivery service from the UK to Germany—is in line with, and often better than, many similar retailers.
We understand your concerns and are sorry that your experience did not meet your expectations. We truly value all customer feedback and will continue to strive for the highest levels of transparency and service.
Kind regards,
Motorcycle Performance Store
Fast shipping from the UK to Canada.
Fast shipping from the UK to Canada.
Orders as easy. Shipping was fast. Great job.
2025年7月7日
First time I’ve used the store
First time I’ve used the store. Great service, great stock! Epic ride from my home in the Cotswolds. Will definitely return.
2025年7月8日
Excellent service great products
2025年6月30日
The product I ordered was exactly what I needed and fit my vehicle perfectly. Although the installation procedure was easy, I was also able to use the instructions that came with it.
The goods met my expectations and arrived within a reasonable time. I was also able to track the goods' journey if necessary. I am grateful!
2025年6月25日
this filter fitted easy better than a…good filter
this filter fitted easy better than a different make so far a good purchace.
2025年7月1日
Good company
Found this company as I was looking for a part for my motorbike. which I found the price was reasonable plus p&p and quoting 1 to 2 day delivery service . the parcel arrived on time as quoted. will order again from this company ..
2025年7月1日
Ordered a dna stage 2 air filter
Ordered a dna stage 2 air filter, parcel arrived next day very quick and easy
2025年6月30日
Good description
Good description, easy to navigate website site excellent quality product ,fast delivery can't complain.
2025年6月30日
Reliable quality from previous…
Reliable quality from previous purchases from different suppliers in the past,gave me the confidence purchase with very good delivery time
2025年6月9日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。