Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy ordering process. Contacted customer service and spoke to a real person in real time. I had made an error with my order regarding the colour choice. No problem for the person In spoke to. Amende... もっと見る
Bought a Vectaire bathroom fan from these guys, cost £30 less than the next cheapest competitor. Arrived within the week. The product was exactly as described and fully working, well packaged wit... もっと見る
企業が回答しました
A brilliant service and company to deal with from start to finish. Replied quickly to emails and appointment booked quickly to look at the issue. Super helpful and honest assessment of house and the m... もっと見る
企業が回答しました
企業情報
当該企業による記述
Mould-Stop.co.uk is a one stop shop for all your domestic ventilation needs. Mould-Stop.co.uk is an independent company based in Cornwall, UK. We pride ourselves on selling tried and tested, market leading products, having superb customer service and excellent product knowledge. Our technical team are experts in ventilation and fully bpec qualified, so do drop us an email or call for advice. To contact the Mould-Stop.co.uk team, please email info@mould-stop.co.uk or call us on 01326 727101
連絡先
3 Chirgwin Road, TR1 1TS, Truro, 英国
- 01326 727102
- info@mould-stop.co.uk
- mould-stop.co.uk
4.9
優良
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent prompt service/ delivery
Excellent prompt service/ delivery
Very competetive pricing
Great job
2021年2月3日
Mouldstop からの回答
Good afternoon Mr Hughes,
Thank you for the five stars and positive words.
We're pleased that you were happy with everything!
Kind regards,
Simon
Mouldstop からの回答
Hi Alexander,
Thank you for the 5 stars and positive words.
Kind regards,
Simon
Mouldstop からの回答
Good afternoon Leslie,
Thank you for the five star review.
Kind regards,
Simon
Ordered new filters for my drimaster I…
Ordered new filters for my drimaster I purchased from them a number of years ago ,they were very helpful nothing was a issue when ordering, arrived in a couple of days to guernsey, would definitely use them again
Thanks mould stop
Wayne
2021年1月16日
Mouldstop からの回答
Good afternoon Wayne,
Thank you for the five star review and for the kind words.
Kind regards,
Simon
Efficient and great value service.
I found MOULDSTOP following a websearch, as I needed some new filters for my Nu-Air. The price was the cheapest that I could find online, and I was really pleased when the filters arrived safely next day by courier.
I am really pleased with the service provided.
Thanks.
2021年1月10日
Mouldstop からの回答
Good afternoon,
Thank you for your 5 star review and your comments.
We're pleased that you're pleased!
Best regards,
Alan
Excellent ptoduct to apply awaiting…
Excellent ptoduct to apply awaiting long term outcome.
2020年12月6日
Mouldstop からの回答
Hi John,
Thank you for the positive review. If you have any questions please don't hesitate to contact us.
Best regards,
Alan
Order 2 filters by mistake and didn't…
Order 2 filters by mistake and didn't let me cancel the order.
2020年11月24日
Mouldstop からの回答
Hi Victor,
We're a bit confused here as we haven't got any emails from you asking to cancel?
We can also see they were delivered on the 10th on November at 14:41.
If you spoke to someone in the office could you please let us know as no one can remember anyone asking to cancel a website order for filters.
Kind regards,
Simon
Mouldstop からの回答
Good afternoon Mr Hicks,
Thank you for your 5 star review and your kind comments.
Best regards,
Alan
Mouldstop からの回答
Hi Mike,
Thank you for the 5 star review and we're glad you were happy.
Kind regards,
Leanne
Happy with the product I had ordered as…
Happy with the product I had ordered as suitably packaged, arrived undamaged and priced same as everyone else (think manufacturer fix the price). However, took the whole week to arrive, when the majority of competitors were offering next day delivery.
2020年10月17日
Mouldstop からの回答
Hi Rob,
Thank you for your review. We ship from wherever has the stock, be if from our warehouse or the manufacturer. In your case it was shipped from our warehouse as the manufacturer had no stock available so no one would have been able to offer next day despite advertising it!
Kind regards,
Simon
Super service
Super service, there was a slight problem with their courier, but no trouble at all with Mould Stop right on it and replacement items sent right away. Would happily recommend
2020年10月16日
Mouldstop からの回答
Hi Mark,
Thank you for your review and I'm happy you were pleased with the service.
Kind regards,
Simon
found the service and advice great from…
found the service and advice great from mouldstop. the fan they recommended has now been installed and doing an amazing job. really pleased with it. was really impressed . definately recommend them .
2020年9月18日
自発的なレビュー
Mouldstop からの回答
Hi Sally,
Thank you for your 5 star review and your kind words.
We do try!
Kind regards,
Simon
Mouldstop からの回答
Hi BA,
Thank you for your positive review!
Kind regards,
Simon
Excellent service and products at a…
Excellent service and products at a good price
2020年7月21日
自発的なレビュー
Mouldstop からの回答
Good afternoon Clive,
Thank you for your positive review.
Kind regards,
Simon
Mouldstop からの回答
Afternoon Mr Tomlinson,
Thanks for the 5 stars!
Kind regards,
Leanne
always good value and swift delivery.
2020年6月28日
自発的なレビュー
Mouldstop からの回答
Good afternoon Mr Whittle,
Thank you for your review and positive words.
Best regards,
Alan
The Nuaire Filters arrived promptly
The Nuaire Filters arrived promptly, and were exactly right. A good price too.
2020年3月14日
自発的なレビュー
Mouldstop からの回答
Good morning Mr Logan,
Thank you for your positive review.
Kind regards,
Simon
Would have been 5 had they sent all 3…
Would have been 5 had they sent all 3 items! Once advised they were quick to apologise and send the missing item.
2020年3月6日
自発的なレビュー
Mouldstop からの回答
Hi Philip,
Apologies for the mix up in the warehouse. I'm glad you were happy with the resolution.
Kind regards,
Leanne
Very prompt efficient service backed by…
Very prompt efficient service backed by expert advice
2020年3月5日
自発的なレビュー
Mouldstop からの回答
Good afternoon,
Thank you for your positive review, we do try!
Kind regards,
Simon
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