Tea Culture Club & Tea House Moychay.nl レビュー 

804
TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

I was only in Amsterdam for a short visit, but I'm so glad I stopped by this tea shop. It was one of the highlights of my trip. The shop is beautiful, and I really enjoyed the tasting tea—it m... もっと見る

5つ星のうち5の評価

Ich habe vor 2 Tagen das Paket bekommen. Alles war in Ordnung und was interessant als Bonus viel verschiedene Probe dabei. Spendabel. Ich habe sofort erste weiß Tee probiert. Super vollmundiger Geschm... もっと見る

企業が回答しました

5つ星のうち3の評価

After my first bad review "bad value for money" I was contacted by the seller. Apparently, I did not use the proper brewing method, as I was explained by the seller. So, I started brewing the tea as... もっと見る

企業が回答しました

5つ星のうち5の評価

Користуючись популярними «речами», ми часто не використовуємо їх повністю, а іноді навіть не на базовому рівні. Пити чай - така проста і така звична дія. Але ця більше «традиція», дуже приємна, ен... もっと見る

企業が回答しました

企業情報

  1. 茶専門店
  2. 茶室
  3. 茶製造業者
  4. 伝統的な茶室

当該企業による記述

After 12 years of sourcing and collecting, we have more than 250 teas from 13 countries available in our store and online. Also, you can find 1000+ items of authentic teaware for the Chinese Gong Fu Cha ceremony. In our tea club at the Rozengracht 92H in Amsterdam, you can taste and smell the tea, as well as experience the teaware.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

804件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(804)

過去12か月のレビュー数: 173

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5つ星のうち5の評価

Fast delivery to Finland!

Huge selection of excellent tea and fast delivery to Finland!!! (which is very important for me)

2025年6月29日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

We do our best to ship orders as quickly as possible — thank you for noticing!

5つ星のうち5の評価

The site offers a great variety of teas…

The site offers a great variety of teas and teaware and the price are more than reasonable for the quality. It is the best EU based online tea shop I've seen.
Shipping and delivery are super fast and secured.
If you're looking for amazing teas and don't want to face the difficulties of buying straight from China, don't look any further!

2025年7月14日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

Thank you so much for your kind words and thoughtful feedback! We're truly happy to hear that you’re enjoying our selection, quality, and service.

It means a lot to us to be considered the best EU-based online tea shop you've come across. We’ll keep doing our best to bring you great teas and a smooth experience every time.

Looking forward to serving you again soon!

5つ星のうち2の評価

Чай посредственный

Чай посредственный, цена завышена и не соответствует качеству , сервис навязчивый с кучей спама. Единственное что порадовало ,это быстрая доставка , поэтому 2 звезды ,а не одна . Больше заказывать не буду.

2025年7月6日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

We're sorry to hear that you were not satisfied with the quality of the tea. Feedback like this is extremely rare — almost never, in fact! We'd really like to understand what went wrong and possibly send you a different tea to try.

Please feel free to contact us at info@moychay.nl.

5つ星のうち5の評価

Puer tea.

It has been a while since I bought some puer tea. Finally arrived. It is an excellent choice of puer teas. Well done.

2025年7月8日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

Enjoy your perfect tea!

5つ星のうち4の評価

There is a room to improve

I attended a tea tasting workshop. There were around 15 people attending. We were sitting in few lines, Sergey was in front of us making tea. What I didn't like: 1. we tested around 17 different teas, I couldn't remember any of it, we had no list to make notes. 2. Sergey was far away, so people were passing the very hot cups to one another. Some of the teas were not passed and missed. And you don't realize it. It's very disappointing. 3. I received many emails about: points received (which I don't want to, I didn't sign up for loyalty program!); rate product, rate experience, etc. So annoying. 4. The website is really bad experience nowadays. What I liked: interesting experience, kind stuff and owner.

2025年7月5日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

Thank you for sharing your detailed impressions! It's very important to us as we strive to improve and make our service more comfortable for you.

We're grateful for your kind words about the tea and the tasting. We look forward to seeing you again and hope your next experience will be even better!

5つ星のうち1の評価

Order process a mess

I am deeply disappointed in your service with my most recent order. I love your products, but this most recent experience has been nothing but frustrating. Unfortunately this has not been the first time in which I've had trouble making and/or picking up an order.

After first being misinformed about when my order was available for pick-up, incurring extra costs (and time) on me to come to pick it up, I opened the package I was given saw that that the contents of the package do not match what I ordered. The pitcher you had displayed as #11862 on your website did not match the shape of the picture I received. The one on the website has a lip for pouring, and a totally rounded handle. The one I received had no lip and a differently shaped handle. It's clearly been mislabelled on your end, as the label number on the bottom does match the number on the website, but looks very different from the product image on the site.

Another time I made an order, only to receive an email days later that the article I ordered on your site wasn't actually available, despite it being visible and available for purchase on your site.

2025年7月7日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

We're truly sorry for the confusion with your order. As we mentioned in our email, we sincerely apologize for the inconvenience. We've already sent your order to your home address.

To help make up for the experience, we'd like to invite you to a tea ceremony. Please feel free to contact us at info@moychay.nl.

5つ星のうち3の評価

Time

Ik had verwacht dat de workshop boven in het café zou zijn, waar het wat rustiger is. In plaats daarvan zaten we beneden, en daar was het best rumoerig. wat jammer was voor de sfeer en de beleving.

Ook over de prijs was ik verbaasd. Bij het boeken stond €35, maar verderop in de beschrijving stond €20. Eerlijk gezegd vond ik €20 ook een betere prijs voor wat we kregen.

De tea tasting duurde vrij lang, waardoor er weinig tijd overbleef voor het andere deel van de workshop. Juist toen ik er een beetje lekker in zat, was het alweer afgelopen.

De docent wist op een aantal vragen geen goed antwoord te geven. Ook de hand-outs kwamen van een website. Ik kende die site zelf nog niet, maar had wel het gevoel dat ik deze informatie ook prima zelf had kunnen opzoeken. Ik had gehoopt dat de docent meer eigen kennis en ervaring zou delen, en dat we echt iets nieuws zouden leren.

Al met al viel het een beetje tegen

2025年7月1日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

We're sorry to hear that the event didn't meet your expectations. We'd love to invite you to a free tea tasting so you can have a better experience. Please feel free to contact us at info@moychay.nl.

5つ星のうち5の評価

Awesome tea tasting

This was a spontaniously visit for an Event with Sergey. He wants to show his new teas and I want to check it. The sunday is a llttle more stressfull for visiting Tea House, because of work and a longer way and day up to 2:00 next day... Before the Event I decided to take a private Pincha, because of rain. The teahouse was very full and loud. A little bit to much for me, but I could enjoy my Pincha. The Event was absolutely awesome. Very good tea to taste, some great neighbor's at my place to discuss what Sergey brew for us. Many teas was very premium or special. Sergey was in his element to tell us many about tea productions with a very good english. But I was more focused to enjoy the tea with a guest from Belgium and Daniel. And this was awesome with this high quality teas. The next day I was alone and had to work for 3... Sorted next day 900 Mails with Toelatingsbescheid most for Volksfeest in a very short time with many Tein in veins that they can go out ;-) I should visit more Amsterdam and teahouse to get more super powers ;-)

2025年7月6日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

Of course — we’re always ready to fill you up with superpowers!
See you soon! 💪🍵

5つ星のうち3の評価

Mixed feelings

Tasting the teas was nice, the thing that was a bit too much was when the tea instructor began using mystical and spiritual symbolism to describe the tea tasting experience. There was no need to add a religion/spirituality to the tea tasting.

2025年4月18日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

Eastern tea tradition is not just about drinking tea itself — it’s deeply intertwined with rituals, legends, stories, and cultural heritage.
During our tastings, we try to share that with you and bring the experience as close as possible to how it truly happens in traditional Eastern teahouses.
We’re sorry to hear that this wasn’t to your liking.

We still hope to see you again — maybe for a Tea To Stay.

5つ星のうち5の評価

Thank you so much

Thank you so much! I absolutely love that you always have something new and unique to offer — it really helps me explore new horizons while enjoying amazing teas. I’m truly grateful for your work! My order was fulfilled quickly and with great care.

2025年7月2日
自発的なレビュー
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

We're glad to know that our selection and service met your expectations. Your support and appreciation inspire us to keep bringing in new and exciting teas. We look forward to serving you again!

5つ星のうち5の評価

Lovely and knowledgeable staffs!

The staff was very friendly and gave me several tips to finding teas. And the teas were very delicious!

2025年6月22日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

We’re proud of our team’s knowledge and experience — and we're glad you got to appreciate it too.
Enjoy your tea!

5つ星のうち5の評価

Высокое качество товара.Качество…

Высокое качество товара.Качество обслуживания на высшем уровне.Обратная связь,отвечают,помогают.Остался доволен и продуктом и обсложиванием.

High product quality. Top-level customer service. Great feedback — they respond and provide help. I'm satisfied with both the product and the service.

2025年5月29日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

Thank you for your feedback!
We always strive to support our customers at every stage, and we’re glad we were able to make you happy.

5つ星のうち5の評価

Amazing place

Workers are super nice and helpful, tea selection is wonderful. Something for every taste. The mocktails are a little expensive but good, tea are available with varying prices.

2025年6月13日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

Thank you for appreciating our selection — and of course, our tea cocktails!

5つ星のうち5の評価

Excellent experience!

I purchased for the first time some GABA Tea in the MoyChay.nl online shop. Really high quality Tea and so good experience with shipping! For sure i buy something else here again.
Thank You guys :)

2025年6月21日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

We're so glad you enjoyed the GABA tea and that you got to try it for the first time with us!
We hope you’ll have many more tea discoveries ahead.

5つ星のうち5の評価

had 3-4 tasty matchas

it was a very fun experience, i learned a lot, and they provided us a generous amount of matcha, whether tasting or matcha lattes.

2025年6月12日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

Thank you for sharing your experience at our matcha event!
We pay close attention to the quality of our products, and we’re so glad to hear you appreciated it.

5つ星のうち5の評価

Quality and love

For both the quality of the tea and service this definitely deserves 5 starts.

2025年6月16日
自発的なレビュー
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

Thank you for your kind words about our service and products! We look forward to welcoming you again.

5つ星のうち5の評価

Классное место

Классное место. Я бы сказала, легендарное :) Купила вкусный чай, дали в подарок пиалу и ещё пробников с разными чаями. Нравится атмосфера, ассортимент, дружелюбность персонала. Категорически рекомендую для посещения!

2025年6月14日
Tea Culture Club & Tea House Moychay.nl ロゴ

Tea Culture Club & Tea House Moychay.nl からの回答

Thank you for appreciating our space, team, products, and little gifts! We’d love to see you again soon.

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