Got my frozen account sorted out in twoâŠ
Got my frozen account sorted out in two weeks. They clearly know what they're doing, but man, I wish they'd answer their emails a bit faster.
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Since 2016, MQL5Community has operated as a specialized technical and data-focused service provider within the MT4 environment. From the beginning, our mission has been clear: to bring structure, clarity, and measurable accuracy to complex platform environments where precision and transparency matter most.
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Got my frozen account sorted out in two weeks. They clearly know what they're doing, but man, I wish they'd answer their emails a bit faster.
I received a phone call from an unknown mobile number claiming that I had opened a trading account and it had been inactive for some time (as far as Iâm aware I have never opened a trading account and more importantly would not have put money in something I cannot remember the login details too). The signal was poor so I asked them to send me an email. I got an email which offered no more clarity of information I then replied asking for my details to be removed from the database (GDPR applies here) which Iâve got an email saying it wasnât something they could do and they couldnât close my account because theyâre a Customer Support agent.
Please note on the phone call originally they told me they couldnât tell me an email.
This feels like a total scam to me
It does the basics and I haven't had any crashes or bugs. I just feel like there's a bit of a learning curve for beginners. Could be a lot smoothe
It ended up working out, don't get me wrong. But starting the whole thing was an absolute pain. Repeating our server details to three different people nearly drove me crazy.
Our sync runs smooth as butter now. Sure, the starting fee made me wince a bit. But looking back, it's probably the best money we've spent this year.
The idea is great, but it feels like I keep hitting the exact same wall over and over. It's not the worst thing in the world, it just gets really old after a while.
Their security approach gave me much more peace of mind. Really reassuring overall.
The upfront quote looked pretty reasonable at first. But we were hit with extra charges for 'emergency mediation' that we never authorized on the final bill. That kind of thing really turns you off from a company.
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