Murfins Plumbing and Heating Ltd レビュー 

88
TrustScore 5段階評価の2

2.1

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use yo... もっと見る

5つ星のうち1の評価

Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rus... もっと見る

企業が回答しました

5つ星のうち3の評価

After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operativ... もっと見る

企業が回答しました

5つ星のうち5の評価

It was from a neighbour who was having work done by one your engineers that I invited the engineer in to our home. He quite quickly diagnosed our central heating problems and within one week of his... もっと見る

企業情報

  1. 配管工
  2. ボイラー提供業者
  3. ガス技術者
  4. 暖房設備施工請負業者
  5. 不動産メンテナンス

当該企業による記述

Customer Focussed plumbing and heating company with experienced time served engineers. We operate from our small office in Allestree, Derby buy cover the whole of the East Midlands. All aspects of gas plumbing and heating covered including domestic, small commercial and site work also. 9 on the books engineers including a Joiner and Hamdyman with diaries managed by the office mean we are not some here today gone tomorrow outfit.


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2.1

期待以下

TrustScore 5段階評価の2

88件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.1

すべてのレビュー

(88)

過去12か月のレビュー数: 2

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5つ星のうち1の評価

Poor service …

Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use your company.very poor service.

2026年2月12日
自発的なレビュー
5つ星のうち1の評価

Refuse to respond or admit fault

Had a new build ‘plumbed’ by these individuals. They didn’t connect the dishwasher correctly and it ruined my entire downstairs flooring which was only installed 5 days prior. Had to have all of the flooring replaced. My soil pipe is leaking and has been leaking since the start of completion, a year ago. The boiler drops pressure often. The shower fluctuates in temperature frequently and they said it’s because it’s a new build?! One of the radiators isn’t suitable for one of my bedrooms and the room is 6-8 degrees colder than the rest of the house. It has been like this since completion over a year ago. The bedroom is inhabitable and would kill a baby, it is that cold!! 11 degrees with the rest of the house being 19 yet it’s been months, close to a year of the new build developer contacting Murfins and they still refuse to respond or contact me. They fail to do their job and return to the failed job. The stress this company has caused to me is horrific, especially since they’re also not wanting to fix these issues.

At this point, just give me the money and I’ll find my own reputable plumbers

2024年12月19日
自発的なレビュー
5つ星のうち1の評価

If I could give zero I would

If I could give zero I would. Had a visit from Aidan who was supposed to send an estimate. After 2 weeks and nothing I rang the office and they said he was onto it and would let us know. Two more weeks and still nothing, so rang again. Same lies, promise of someone getting back to us and still nothing,not even an apology for being incompetent. AVOID

2025年7月14日
自発的なレビュー
5つ星のうち3の評価

After completing work electrician said…

After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operative one and a half hours to do with no parts required
Ps let me know if you have any vacancies I'd bloody love to earn that rate

2022年9月6日
Murfins Plumbing and Heating Ltd  ロゴ

Murfins Plumbing and Heating Ltd からの回答

Hi Peter,

Thank you for your constructive review. The EICR’s as you will notice from your report and subsequent certification are carried out by our trusted contractor. The final invoice amount includes VAT at 20% and our small margin of 5% to administer the whole process for you so you didn’t have to do anything.

The EICR Paperwork is set out by the administering bodies overseen by the government so unfortunately we cannot do anything about the format.

Whilst the engineer may only have been in you home on the second visit for 1.5 hours the whole report has to be generated (and paid for again so there is much more work that goes on behind the scenes.

It is difficult to know how, given the cost of labour, fuel, administration, premises, certification, vehicle overheads and registration with the governing bodies that we could do it any cheaper.

If in the future you would like any clarification on pricing prior to posting you review then please do not hesitate to get in touch.

Best Regards

Aiden Murfin

5つ星のうち5の評価

A fair price

Easy to book turned up on time serviced our boiler and fire cleaned up afterwards a pleasure to have in the house and a fair price would recommend

2022年8月26日
5つ星のうち1の評価

Frustratingly Poor

Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rushed round and promised a quote as soon as possible. No quote ever received, clearly uninterested in the job

2022年8月11日
自発的なレビュー
Murfins Plumbing and Heating Ltd  ロゴ

Murfins Plumbing and Heating Ltd からの回答

Hi Oliver,
We cannot find any record of any appointment in the name of Oliver. I think it would be very unlikely that we are not interested in your work. Please could you send your details to admin@murfinsheating.co.uk so we can look further into this.

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