From the 1st day I went in to the Carlow store, to ordering on line, to delivery today, my experience with Murphy Furniture has been great. I would like to mention great service given by Peter and J... もっと見る
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Delighted with the quality of the items I purchased. Arrived safely in good packaging & easy to follow instructions that I managed to put the bed frame together by myself. The mattress is so comfortab... もっと見る
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Easy to order, contact received when in warehouse, collection was fine. When I ordered this piece of furniture online, for click and collect, it stated that it was in stock. The reality was that it wa... もっと見る
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Brilliant service from Start to finish. I got my new Spinal Max 3000 mattress delivered today. Many thanks to your punctual delivery driver. It arrived in less than 1 week from time of pur... もっと見る
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企業情報
当該企業による記述
Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie
連絡先
Unit 12 Strawhill Industrial Estate, R93 C6X2, Carlow Town, アイルランド
- customercare@murphyfurniture.ie
- murphyfurniture.ie
4.6
優良
496件のレビュー
顧客にレビューを依頼しています
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ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
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Murphy Furniture からの回答
Hi Karen, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Fast delivery everything came together…
Fast delivery everything came together one little problem there was no letters on the wood to see what went were but love the hall table it was prefect size and exactly what I ordered
2026年2月12日
Murphy Furniture からの回答
Hi Sharon, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Poor Packaged
We recently purchased a bed frame with storage from this company. Unfortunately, the first delivery arrived with a broken bed head. We had to wait a week with the bed frame in the middle of our room until it was replaced. The delay was due to their transportation schedule, which only operates on Wednesdays, despite us contacting them just 30 minutes after the initial delivery.
When the bed head was finally replaced, it arrived only in an open plastic bag, which was not professionally packaged or wrapped. Additionally, they placed the new bed head directly on the floor after removing the plastic bag, where their staff even stepped on it with their shoes. As a result, we now have to thoroughly clean the bed head ourselves.
Overall, we are not satisfied with the quality of the service or the handling of our purchase.
2026年3月4日
自発的なレビュー
Murphy Furniture からの回答
Thank you for taking the time to leave your feedback. We sincerely apologise for the frustration caused by the damaged headboard on your first delivery, and we understand that waiting a week for our next Wednesday delivery route was highly inconvenient with a disassembled bed in your room. We also want to provide some brief context regarding the replacement's packaging. Because your first item arrived damaged in its original box, our warehouse team proactively unboxed the replacement to thoroughly inspect it for quality control before sending it to you. It was placed in a protective mattress cover for transit, but we apologise if this gave an unprofessional impression. Our strict intention was to ensure you did not receive a second damaged item. We are very concerned to read your comments regarding how the headboard was handled once inside your home. Please be assured that this does not reflect our standard procedures. We take this feedback very seriously and are currently investigating the matter internally with the delivery crew involved.
We would appreciate the opportunity to speak with you directly to address this further and ensure you are fully looked after. Please reach out to our customer service team at 086 796 1359 / customercare@murphyfurniture.ie with your order number.
A well deserved 5 stars
Brilliant service from Start to finish. I got my new Spinal Max 3000 mattress delivered today.
Many thanks to your punctual delivery driver. It arrived in less than 1 week from time of purchase.
It was well packaged and as described. Email and phone communication was also great, so customer service is excellent.
Pleasure doing business with you guys. Thank you.
Kind regards
Mark
2026年3月3日
自発的なレビュー
Murphy Furniture からの回答
Hi Mark, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Fast service ansmd excellent customer…
Fast delivery and excellent customer service. Would definitely buy from them again
2026年1月23日
自発的なレビュー
Murphy Furniture からの回答
Hi Breeda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Customer service 👎
I bought an item in January that was faulty, replaced with another faulty item but not until MARCH. Such a dismissive and rude person with no customer service s skills or any idea of how to talk to actual people. It's really not good enough. I won't be back to shop here.
2026年1月13日
Murphy Furniture からの回答
Hi Shannon, we are very surprised and disappointed to read this review, as it does not reflect the timeline of events or the level of service our team provided. After you reported an issue with your self-assembled bed, our supplier had a replacement ready within two weeks. The delay until March occurred solely because our team was unable to reach you to arrange a suitable delivery time. As a gesture of goodwill, our team travelled to your home yesterday, dismantled the original bed, and fully assembled the new one for you completely free of charge. The person present at your home inspected the finished bed and confirmed to our staff that they were fully satisfied with it. We pride ourselves on going above and beyond for our customers. However, since you remain dissatisfied after we provided complimentary assembly and a perfect replacement, we have decided to cancel the order. Our team will contact you this morning to arrange and dismantle & collect the bed this week, after which full refund will be issued,
Delivery within the time stated
Delivery within the time stated when purchasing. Happy with the table but feel it looked quite different than the photograph. Much more grey in person. Good quality though and fit for purpose.
2026年1月31日
自発的なレビュー
Murphy Furniture からの回答
Hi Lisa, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Everything went smoothly!
Everything went smoothly. We got delivery in time. Delivery drivers were very polite and announced before arriving. The “Nevada 4 door wardrobe” is absolutely stunning and looks sturdy as well! Very happy with this experience!
2026年2月8日
Murphy Furniture からの回答
Hi Monika, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
my experience with murphy's was just so…
my experience with murphy's was just so easy to order and to deal with well done
2025年9月11日
Murphy Furniture からの回答
Hi Jannette, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Fantastic company and amazing products…
Fantastic company and amazing products I was very happy with everything
2025年12月13日
Murphy Furniture からの回答
Hi Jacqueline, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Good quality chairs at a good price
Good quality chairs at a good price. Only problem was delivery. No communication at all from delivery company. I was literally getting into the car when they pulled up with the delivery.
2026年1月19日
Murphy Furniture からの回答
Hi Denise, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Murphy Furniture からの回答
Hi Johnny, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Great experience
Great experience. Easy to order. Staff in Naas store super friendly. Would highly recommend.
2026年1月11日
Murphy Furniture からの回答
Hi Peter, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Outstanding service
I saw a new sofa on Michael Murphy’s site that was exactly what I wanted but I also wanted matching armchairs which were not in stock. I made contact with them and Jessie dealt with my query . She was most helpful and responsive and ordered the matching armchairs and cushions I needed. The delivery team arrived today on the dot of the arranged time and delivered my new furniture and took away the old suite. Sincere thanks to Jessie and the delivery team who were excellent to deal with and did Michael Murphy’s furniture proud.
2026年1月27日
自発的なレビュー
Murphy Furniture からの回答
Hi William, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Great service by friendly knowledgeable…
Great service by friendly knowledgeable staff.prompt delivery too
2026年1月5日
自発的なレビュー
Murphy Furniture からの回答
Hi Denis, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Very punctual delivery
2025年12月16日
Murphy Furniture からの回答
Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Nevada wardrobe set
Online website was very easy to use plus we could look in the wexford store to see finished product...staff very helpful there....delivery lads were prompt & efficient
2025年12月19日
自発的なレビュー
Murphy Furniture からの回答
Hi Adrienne, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Very happy with our new couch!
We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the warehouse. Delivery was so quick and professional, the guys were lovely and put the couch together quickly. Absolutely no complaints as there were no issues. The couch is comfortable and we love it. Will definitely be my first stop for other furniture purchases.
2025年12月11日
自発的なレビュー
Murphy Furniture からの回答
Hi Glynnis, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
I ordered a bunk bed and received…
I ordered a bunk bed and received exactly what I needed in good time. Thank you for great service!
2025年10月16日
Murphy Furniture からの回答
Hi Christine, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Murphy Furniture からの回答
Hi Mabel, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
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