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muse.ai レビュヌ 

62
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TrustScore 5段階評䟡の1.5

1.7

゜フトりェア䌁業
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Beware.. I was offered a subscription to continue watching a story. After I subscribed and went to watch the next episode I was told there were no more episodes at this time. I had to subscribe to a... もっず芋る

5぀星のうち1の評䟡

This program dors not deliver. It gives half stories and makes ypu wait for the serries. Ive waited 6mths for the dragon story to finish to know avail offers a free to watch of mostly unfinished stori... もっず芋る

5぀星のうち1の評䟡

For three or four years, and in the past months, the service has become so unstable that the videos randomly stop playing, and the support is not responding most of the time. And when they do, they... もっず芋る

5぀星のうち5の評䟡

Awesome service for video hosting and with AI-driven technology. From Transcribing, to Searching the entire collection. Clean interface, and great support, along with feature requests that were put... もっず芋る

䌁業情報

  1. ゜フトりェア䌁業
  2. ゜フトりェア補造販売業者
  3. りェブ コラボレヌション プラットフォヌム

圓該䌁業による蚘述

Next-gen video platform with AI-powered video search. Embed, share, and search your video, audio, and collections, all from one place.

連絡先

1.7

ひどい

TrustScore 5段階評䟡の1.5

62件のレビュヌ

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過去12か月のレビュヌ数: 8件

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5぀星のうち5の評䟡

Great Platform and Customer Service!!

Very impressed with what these guys are doing with Muse. With Muse our clients can find exactly what they need in a video without wasting any time.

There is also the bonus of when you make a suggestion for features that are in alignment with making Muse better they get it done in record time. This has really helped with our implementation for our new platform.

2021幎1月15日
自発的なレビュヌ
5぀星のうち1の評䟡

Muse.ai has no customer support, and doesn't answer to their emails.

Muse.ai didn't have a free trial mode but they did mention that they would cover refunds in 72 hours. I have decided to pay for it to give it a try, and their service does do a good job at what it does, it just didn't do exactly what i needed. So i reached out to customer support and it's been by far the worst support I've received. It's now been weeks, with many follow up emails, and I'm not hearing back from them and I still didn't get a refund. It's now been well over 72 hours and I wouldn't be surprised if they refuse me the refund because of it. I would avoid this service entirely because of the extremely poor, or even non-existant, customer support.
---
Edit: Be wary of reviews posted shortly after mine. Muse has finally responded to me, has still not issued a refund, and is trying to cover my review because I didn't want to remove it until i received the refund. Be aware!

2021幎1月15日
自発的なレビュヌ
muse.ai ロゎ

muse.ai からの回答

Dear Mathieu, we deeply regret we were not able to give you the level of service you were looking for. In terms of plans and refunds, for obvious reasons we do not default to refunding our heavily discounted yearly subscriptions, as is set out in our T&Cs. If a client signs-up for a monthly plan we may exercise discretion and provide a refund. For trying our services, muse.ai provides a number of free trials every day. Our open documentation is also filled with examples and snippets that potential clients can see/try/experiment before deciding to subscribe. We will endeavor to make our refund policy even clearer. All your feedback is much appreciated and this post should be very helpful for anyone in doubt. Thank you.

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