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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Tickets recieved but it almost cost 3 times the real price. If you cannot find a ticket on the official website, go with Headout instead of this one.

5つ星のうち1の評価

Esperienza negativa. Prenotazioni online chiuse da 25 giorni.. Fila di cinque ore per entrare ai musei. I procacciatori si fanno pagare 65 euro per saltare la fila. Episodio accaduto davanti a noi e... もっと見る

5つ星のうち2の評価

The tickets for the Colosseum were good: we got them by email, there was a timeslot, and that worked well (that is for my 2nd star). It was different with our tickets for the St Peter Basilica and the... もっと見る

5つ星のうち1の評価

It’s a scam. You pay 80+€ for a “guided tour” we’re there are basically no guides, no privilege, no priority no nothing. You can have the same experience paying the normal tickets from Vatican web... もっと見る

1.5

ひどい

TrustScore 5段階評価の1.5

38件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

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1.5

すべてのレビュー

(38)

過去12か月のレビュー数: 22件

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5つ星のうち1の評価

This website is a scam

This website is a scam. You think you’re on the official site, but you’re not, and the price they charge is three times the normal price. They even manage to sell tickets for days when the site isn’t even open to visitors.

2025年11月16日
自発的なレビュー
5つ星のうち1の評価

Careful with online booking

Please read this, before u book Vatican tickets!
Watch out to pay on the correct webpage! There is s scam going on by a Company calling themselves „The Walker Tours“ based in the US. Their Website ends with .com, and the original website with .va.
It cost me 402 EUR for four people when it should have been only 148 EUR. Unlike others, we received valid tickets at least. I still could not figure out what happened. Very skilled AI supported scam.
Don’t repeat my mistake!

2025年10月23日
自発的なレビュー
5つ星のうち1の評価

Vatican Museum (Musei Vaticani.com) Tour by Walker Tours

Based on my experience, regrettably this appears to be a scam. On 10 Oct 25, I purchased two tickets on-line for a guided tour of the Vatican Museum and Sistine Chapel. The site looks legitimate and in a search comes up as the self described official Vatican Museum website which it is not. The site has a .com address and is titled as Musei Vaticani by Walker. I purchased the tickets and received notification on the site that the booking was confirmed with a book reference number. Confirmation was to have been received by email but was never sent/received. I endeavored to contact the company both email and call the company...email could not be delivered and I received a voice message with the call. On the day of the tour and after the booked time, I received an email from the site communicating that there was no ticket availability and would need to rebook for a different date/time. I requested a refund in response with no follow-up from the company. I am disputing the charge given lack of service rendered.

2025年10月13日
自発的なレビュー
5つ星のうち1の評価

I purchased tickets through this…

I purchased tickets through this website but never received them. When I reached out to their customer support, I only got the same template response over and over:

"Thank you for your message. I have escalated your concern to our team for further review. We take your situation very seriously and are committed to resolving this issue as quickly as possible. We appreciate your patience and understanding during this time."

Unfortunately, nothing was ever actually resolved. It feels like they are just stalling with automated replies instead of providing real help. Very disappointing experience, and I would not recommend buying tickets here.

2025年9月16日
自発的なレビュー
5つ星のうち1の評価

Scam website

Attention site frauduleux se presentant comme le site officiel. Nous avons paye pour 3 (2 adultes et un enfant 277 euros contre 108 euros sur le site officiel).
Et pour finir nous avons du repayer 28 euros pour l'enfant billet manquant dans la commande. Aucune reponse a nos mails.

2025年6月3日
自発的なレビュー
5つ星のうち1の評価

Do not use this site, its a rip-off

I recently purchased tickets for a tour of the Vatican Museums and Sistine Chapel on 6th May, believing the site to be the official site of the museums - it is not. I was charged 458 Euros for tickets that cost 160 Euros, only discovering this when I downloaded them. To make matters worse, the Sistine Chapel - my main reason for booking - was closed on the day of our tour and despite requests, Walkers refused to provide any kind of refund or justify their exorbitant charge of 298 Euros. To avoid what happened to me happening to you, use the museum's website museivaticani.va instead.

2025年5月6日
自発的なレビュー
5つ星のうち1の評価

TRUFFATORI

E' un sito truffa, se acquistate i biglietti vi invieranno una mail che indica la prenotazione ma non vale come biglietto. Il biglietto dicono arriverà nei prossimi giorni ma non è mai arrivato. Non risponderanno alle mail e non risponderanno ai contatti whatsapp sul sito.
EVITATELI COME LA PESTE

2025年4月16日
自発的なレビュー
5つ星のうち1の評価

It’s a scam

It’s a scam. You pay 80+€ for a “guided tour” we’re there are basically no guides, no privilege, no priority no nothing. You can have the same experience paying the normal tickets from Vatican website for 20€.

No refund possible, guess why.

Tourist trap! Stay away.

2025年4月12日
自発的なレビュー
5つ星のうち1の評価

Total rip-off

Total rip-off. Used them for Vatican Museum and Sistine Chapel via Museivaticanitickets (“By Walker“). Didn’t have much time, didn’t know my way around. They make use of that, I think. Paid 75 Euros for entry and audio guide. Entry is 25 euros (5 euros pre-sales fee), so 50 Euros for the audio guide. Inside the museum, you find they have audio guides for eight euros. Best thing: audio guide didn’t even work. Invalid link. Mailed them multiple times but they just ignored me after the first mail. Then I looked them up online. Too late unfortunately.

2025年3月26日
自発的なレビュー
5つ星のうち1の評価

It's a scam

It's a scam. The ticket is not 75e per person but 20e. Also, in the receipt the amount paid is not correct,much lower. On the receipt, for tickets that should have been for 2 adults, seems there were 2 tickets PER PERSON. I don't understand how these websites can still have *Official* in their names, it's a fraud!!

2025年3月15日
自発的なレビュー
5つ星のうち1の評価

IT IS A SCAM!!

IT IS A SCAM!!! Dont buy from these, they are scammers. We bought tickets for vaticana museums and St Peter Basilic. The first is way overpriced, they sent it but never sent the second one. It turns out St Peter basilic is free. There is 8 euro to climb dome, which should be in the ticket which never arrived.

2025年2月24日
自発的なレビュー
5つ星のうち1の評価

This is not the oficial website

This is not the oficial website...you can get tickets for the Vatican Museum but the price is 3 times the price of the oficial website. They pay google to place their link on the top results.

2025年2月3日
自発的なレビュー

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