Payoneer レビュー 

Got an overseas payment after the usual hold. Funds showed up without rejection. Finding the exact fee took two screens and one status stayed unclear, so average overall.

Customer support isn’t just incompetent - it’s virtually non-existent. For every ticket I submitted, I either received useless automated canned responses or was completely ignored. Documents uploaded in strict compliance with their requirements were rejected over and over again. Then, they deleted my receiving account. After that, they completely wiped out my entire profile. Throughout this entire ordeal, I didn’t receive a single helpful or competent reply from support. No one ever explained why my documents were rejected, why my account for receiving payments was closed, or why my whole account was deleted. Hands down, this is the worst service I have ever experienced in my life.

Receiving international client transfers works fine and funds settle reliably in the account balance. The dashboard layout makes tracking payment requests easy across multiple currencies. However, account verification requests often trigger without clear reasons, slowing down withdrawals to local bank accounts. Currency conversion rates could also be more competitive compared to newer payment platforms.

Global payment cleared after the normal processing window and the funds became available without added holds. Transfer completed once the details were entered correctly. Locating older transaction notes still takes more navigation than it should and one fee line sat further down the page than expected. Gets the basic job done but remains average.

Global Payment received. Transfer came through as expected but the fee felt higher than what other services charge for the same amount. Interface is okay once you get used to it. Three stars because it works but nothing special about the experience.

It gets the job done for receiving payments from foreign clients. Currency conversion fees are slightly higher than standard bank rates and verification checks pop up unexpectedly, but funds always reach my local account.

Received international payment from an overseas vendor. Transfer process was secure, though withdrawal processing took an extra business day to reach my bank.

I got locked out of my account. I am emailing back and forth with customer service and they cant seem to figure this out. MAIN problem is I cannot talk to someone, to just get it taken care of in one conversation. I HAVE to email. So its already 4 days of back and forth!!!!

The cross-border payment platform functions reasonably well for basic transfers. Conversion rates could be more competitive, but balance deposits arrive reliably.

Global payments are generally received on time, which keeps regular international transactions functional. However, maintenance downtime often happens without early notice, and verification checks can occasionally hold transfers longer than expected.

Cross-border payment clearing functions as described, but FX conversion rates tend to run higher than average. Transfer processing times are stable, though operational fee breakdowns could be clearer.

Receiving international freelance payments is generally smooth once setting up your local currency receiving accounts. Transfer fees are reasonable, though currency conversion rates could be slightly more competitive. It serves as a decent workhorse for cross-border transactions.

Absolute scumbaggery! They are adding layers upon layers of security and it sometimes makes it impossible to log into my account, for example, if I use a VPN on my PC and I retrieve the authentication code from my phone where I don;t use a VPN because why would I in the first place, they are detecting this as insecure login and prevent me from logging in! I cannot access my money because of that. They are worst than PayPal, by far!

Payoneer, this is unacceptable.

You are holding my funds because of an issue with your own system, but you are also refusing to cancel or reject the payment. This leaves me stuck with money I cannot access while my bills and financial obligations continue to come due.

I don't need another generic response telling me to wait. I need ACTION and a real resolution.

If Payoneer cannot process the payment, then cancel/reject it and allow the sender to resend it through another payment method. Your system issue should not become my financial burden.

Please escalate this immediately. Please stop making me wait for a problem you caused. Either release the funds or reject/cancel the payment so it can be sent through another method. I need action, not another generic response.

​I submitted my TRNC ID documents for account verification on June 29, 2026. It has been over 6 weeks and my account is still not verified.
​I have tried reaching out through all available channels—Email, Phone, and Live Chat—but I cannot get past the automated bot system or get in touch with a human representative. My emails remain unanswered.
​Please assign a real agent from the Compliance / Verification team to manually review my case and approve my documents.

They are stealing my money and not even allowing me to access my account without their intervention. It took me three days. They then gave me a new password so that I could login. The government should take action against them and throw them out of India.

Отвратительная компания никому не советую с ними связываться. 25 июля 2026 года без причины они закрыли мне аккаунт который работал с 2018 года. И написали что не будут заново открывать и на мои ответы отвечать. То что там остались деньги они не сообщили мне как я могу их вывести и не запросили мои реквизиты. История такова я поменял паспорт на новый биометрический в Украине и там имя Денис с украинского переводится как Denys. Они у меня запросили кучу документов которые я им прислал. Потом им что то не понравилось и я прислал фото с бумажкой payoner. com. Потом они поменяли мне имя и запросили ещё документы подтверждение места жительства и фото документов я ночью послал им pdf файл выданный банком подтверждающий мой адрес а документы решил на утро оставить идентефицировать при солнечной погоде а утром они мне прислали что мой аккаунт заблоккирован.
Здравствуйте, Denys!

С сожалением сообщаем, что мы закрыли Ваш аккаунт Payoneer и деактивировали все имеющиеся у Вас карты Payoneer. К сожалению, Вы больше не сможете получать или совершать платежи с помощью Payoneer.

Для получения дополнительной информации выполните следующие действия:

• Перейдите в раздел Юридические соглашения и выберите свое местоположение.
• Нажмите Правила и условия предоставления Услуг Payoneer.
• Нажмите Закрытие и приостановление.
Имейте в виду, что мы не сможем заново активировать Ваш аккаунт Payoneer.
Мы также не сможем отвечать на вопросы, которые Вы отправляете в наш отдел по поддержке клиентов.

Приносим извинения за доставленные неудобства.

Спасибо,
команда Payoneer

I received an email from Payoneer confirming that my new receiving account was approved and ready to use ("Your receiving account is now ready to use"). However, it has been 10 days and this account still does not appear under Get Paid > Receiving Accounts in my dashboard or app.

My Customer Number is 105233738.

I have contacted Payoneer customer support multiple times about this issue and received the same generic response each time, with no actual resolution. Ten days without access to an approved receiving account is unacceptable, especially since it's preventing me from receiving international payments.

I expect Payoneer to properly investigate and resolve this, and to provide a clear explanation for why the account is not showing up despite being confirmed as approved.

I have waited week to get my account approved and pass the verification step so I can receive my payment! Holding up my account for this long and when I contact their support and after I finally get past their AI slop their agent gaslit me into thinking my account is on high priority, but in reality they now ignore any more requests from me.

If you run a legitimate business, stay away from Payoneer. Their automated compliance system is a black hole that freezes merchant payouts, rejects valid corporate documents, and destroys cash flow without human review.

The Technical Loop:
I operate two separate registered corporate entities receiving payouts from a licensed payment gateway. Payoneer's broken algorithm misidentifies this gateway, creating an artificial verification loop that bounces funds and blocks revenue.

Chronological Timeline:

* May 27: Gateway payout blocked on my first business profile. I uploaded a valid Authorization Letter. The automated system rejected it, claiming a corporate gateway was a "personal account".

* June 2: Second payout blocked on my other business profile. I uploaded the Certificate of Incorporation. The system instantly rejected it and bounced the funds.

* June 3 - 11: Emailed support under Reference 260601-020797 (Ticket #587195956) and tracking number 260611-0117.... Sent a formal "URGENT LEGAL ESCALATION" to their compliance team. Zero replies.

* June 17: Called phone support. The agent explicitly promised a complete manual resolution within 3 days.

* June 24 (Today): It has been 20 days since the initial block and a week past their verbal guarantee. Nothing is resolved.

Total Communication Failure:
I have emailed their Customer Service Manager, Complaints, Escalations, Compliance, Legal, and Support teams. I am completely ghosted. Today, I fought through their automated chat to reach an agent named Julius, who ignored the 20-day history and copy-pasted generic scripts.

Verdict:
Unmonitored algorithms handle high-value funds here. When they break, phone support lies, email support ignores you, and live chat gives scripts. Avoid this platform.