This is a terrible service. Do not trust the good reviews, and do not use this service. I chose to use Payoneer because it was the only option aside from PayPal for my Patreon account payouts outs... もっと見る
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Customer support isn’t just incompetent - it’s virtually non-existent. For every ticket I submitted, I either received useless automated canned responses or was completely ignored. Documents uploaded... もっと見る
Charged "Annual Account Fee" of $29.95 roughly just for not having transaction of $2000 within a year! How ridiculous! You're cutting away $3 from each transaction, wasn't that enough! You're robbin... もっと見る
Best app and easy to use very amazing I have a special expirence from 1 year
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The epitome of Incompetence!
I have never seen such utter incompetence in a financial tech application. After spending over 4 hours today and 2 hours last week, and enough documentation to clear the highest levels of NATO security, they still can’t even confirm a payment. They froze my account after 3+ years, claiming not enough documentation. Called "support", and they confirmed that the account was blocked due to documentation, but couldn't offer a solution except to re-apply. Of course, I couldn't "re-apply" because my email was also froze.
Stay away from Payoneer
Stay away from Payoneer, it is a SCAM! I had to connect my Airbnb account to Payoneer because I had a previous bad experience with Paypal (another total SCAM!) and it simply does not work! They keep up asking me to restart the whole registration process over and over again, while at the same time keeping more than 1000 € which have ALREADY been sent by Airbnb to them! Payments which Payoneer themselves each time communicated by e-mail to have received from Airbnb, complete with ID and amount clearly shown! I sent innumerable e-mails, each time mostly answered by automated reply mails, with the usual non-sense vague guidelines, but never actually answering my specific fundamental question, i.e. where is my money??? Stay away, or you'll risk to be literally robbed!
Best app and easy to use
DESASTROSÍSIMA
No permite recibir dinero aunque brindé varios recibos probando que soy residente del país donde vivo
there service is terrible
They just wake up and ask for more information details when you submit seconds later, they send you a follow up autogenerated message that they are closing your account. I feel it is a scam or the site itself luck professionalism. i would not recommend anyone to use. infact it should be scrap oof the market
A Month Without Access to My Own Money
Payoneer has been holding my Patreon funds for over a month with no explanation. Every attempt to get help is met with robotic replies, and every case I open is immediately closed without resolution. Time-wasting, impersonal, and dishonest - I would not recommend this company to anyone who relies on their income.
Do Not use Payoneer to purchase anything
I got ripped off , seller never sent my product cashed in the money $400 and Payoneer instead of doing an investigation they just closed my account. I have copy of the message with seller they never asked for it and just froze my account. Theta are probably part of the scam. Stay away from that type of payment!
Absolutely horrible and rude
I wish I could test their services, but I couldn't even register for an account. Everything was going ok, I uploaded all documents, they asked a few follow-up uploads. And then they sent a message 'your account registration has been declined'.
I followed up with the customer support, as they suggested, but instead of explaining the reason, they were very abrupt and said not to send any messages or they will be ignored.
I still have no idea why I can't open an account.
Payoneer has been the worst experience…
Payoneer has been the worst experience I’ve had with a payment processing company. AI similar verification center does not recognize ME documents. Need to upload again and again. At the end, my account has been declined and blocked. No way to re-apply. It is just wasting time.
Slow customer service, slow review of emails, witholding funds and certainly not worried about their customers.
They charge you 1% of funds coming into your account and withhold your funds for three days. Requests to expedite crediting of funds go unanswered. To transfer your funds from your payoneer account they take 24-48 hours extra ... so you wont be able to access you funds very quickly. The bad performing customer service may have you calling a USA number, sending emails that are responded to in about 3 to 5 days OR no response at all. Filing a complaint comes only via email and once you have filed the complaint they quickly send u an email warning it may take 15 days to resolve. They constantly want to verify you even though you have been thoroughly verified and many times you submit the documents and they never accept it or reject it but leave it pending permanently. Sometimes they withold you funds even longer whilst their internal services take days reviewing simple documents. The platform is good BUT the delay and holding onto your funds sort of cancels it. There are better choices.
Extremely Disappointed, Lost $1,460 and Now $5,000 Stuck
I can confidently say that Payoneer has been the worst experience I’ve had with a payment processing company.
A client filed a baseless dispute and although I provided all the necessary evidence to defend my case, Payoneer failed to send my response to the bank. It's been over three months, and my response is still “under review” by their team. As a result, I lost $1,460, not due to any wrongdoing on my part, but due to Payoneer’s negligence.
If that wasn’t enough, I recently transferred $5,000 to my account. Payoneer deducted the amount but it hasn't reached my bank and it’s now been 5 days. Their customer support is completely unresponsive, no answers, no updates, nothing.
This is unacceptable for a financial service provider. I trusted them with my funds and they failed me, twice. Proceed with caution.
An episode of sad experience!
Hey friends. Just copy pasting an episode of sad experience from a friend, an email correspondence: "With a heavy heart I am writing to you. I am an academic and researcher with experience over 40 years. In a recent experience, due to my participation in the (not mentioning the name), I had to open an account with your esteemed organization.
Though it was difficult to open the account from my part, I was able to do that and within a few hours my account was approved.
But, while uploading the scanned copy of my passport as mentioned in your system, I was facing similar problem. Then I did contact your online support personnel and by their request I did send my passport copy to the chat operator with the promise that he (I do not remember his name) will upload my document on my behalf.
Suddenly, I receive the email from you that my account has been closed and it take me a back.
As a senior citizen of the world, with my high reputation as a researcher, I felt guilty. It is a shame on my part for my account being closed.
For sure, you must have specific reason(s) to carry out this. I will be obliged to know about it/them.
Will wait for your ardent response and appealing for a possibility to regain my account.
I am attaching my passport copy with this email too for confirmation."
Certainly no response from Payoneer! I am sure many of us have similar situations.
Vraiment très très déçu de cette…
Vraiment très très déçu de cette entreprise, je vends des formations sur UDEMY, j'ai envoyé les fonds sur Payoneer, il ont coupé une partie du fond que "charge partielle" et il ont bloqué le reste. Cela fait presqu'un an que je l'ai écris. ils me font tourné qu'il ont renvoyé le reste sur Udemy, puis finalement non, puis prennent mes référence de compte bancaire et puis plus rien jusqu'à aujourd'hui. J'ai dû laissé tombé finalement
Te piden 1000 documentos para que no…
Te piden 1000 documentos para que no puedas sacar tu dinero o completar la transferencia es una empresa ladrona voy a denunciarla
Payoneer is a fraud!
I want to transfer my remaining balance (a small amount of a few hundred Euros to my European bank and then close my Payoneer account as I have no use for it anymore. However, besides it obviously requiring you to spend a ridiculous amount of time doing trial and error while reading inaccurate online manuals, a simple task like this seems impossible as every time I click the withdraw tab in my account, I get a message saying that my bank account details are under review. This has now been the same for over two months!
I've reached out to customer service several times and besides getting an automated bs reply each time, I got one quick response from someone saying that he'll hand my case over to the "relevant department". This was four weeks ago and despite replying to his message as well as submitting new support tickets - no response. Beware, this is a fraudalent company, holding your money and charging you for it every year while refusing you to withdraw, until your money's gone.
You have been warned!
The worst payment service
The worst payment service. All of a sudden they ask a whole lot of personal information. And they just used my balance of $30 and said it's annual fees. Since they have a $50 withdrawal as a minimum. Totally unacceptable. Do NOT use this service. Rather stick to Paypal or other better services. Scammers and idiots.
BIG NO
BIG NO. total SCAM and really stupid system to use. Hidden fees, hard to withdrow your money, easy block, fast to lose your money on the account for literally any reason. I have no idea how this company still operates freely and openly.
ضرورة إكمال فتح حساب في Payoneer
تسليم الوثائق المطلوبه لفتح حساب جديد في بايونير من المراجعات
My account was blocked because I wanted to close my account myself, but I didn't want that
Subject: Incorrect Account Closure and Frozen Funds – Request to Restore Access or Refund
Message:
Dear Payoneer Support,
My name is Georgios Antoniadis, my , and my Customer ID is 73334335. I registered my account around December 2023.
Recently, my account was blocked, and I received a notification stating that this happened because I allegedly requested to close it.
I want to clarify that I never requested to close my account, and in fact:
1. I have €1493.00 in my Payoneer account, which I urgently need access to.
2. I was planning to continue receiving payments to this account.
3. There is no logical reason why I would close an account that holds my funds and is essential for my work.
I respectfully request that you:
Urgently review and reverse this decision,
Restore access to my account,
Or, if this is not possible, arrange a transfer of the €1493.00 to my linked bank account.
I am ready to provide any documents or information needed for verification.
Please treat this matter with urgency.
Best regards,
Georgios Antoniadis
Email:
Customer ID: 73334335
[Add your phone number if you want]
Impossible to contact customer support.
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