This is a terrible service. Do not trust the good reviews, and do not use this service. I chose to use Payoneer because it was the only option aside from PayPal for my Patreon account payouts outs... ãã£ãšèŠã
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Customer support isnât just incompetent - itâs virtually non-existent. For every ticket I submitted, I either received useless automated canned responses or was completely ignored. Documents uploaded... ãã£ãšèŠã
Charged "Annual Account Fee" of $29.95 roughly just for not having transaction of $2000 within a year! How ridiculous! You're cutting away $3 from each transaction, wasn't that enough! You're robbin... ãã£ãšèŠã
Best app and easy to use very amazing I have a special expirence from 1 year
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Worst customer service and they steal
As a financial institution, they don't bother to track your money, until today I knew money comes back if transaction isn't successful on merchant's end, I bought a meta subscription with payoneer card and when it renewed this month meta charged me the amount and the transaction is being shown as successful in payoneers end while customer support of meta is saying they couldn't process and asked me to contact my card issuer and when I contacted they were blaming the merchant without tracking my money
Best App an easy to use
DEBEN CUMPLIR CON SU DESCRIPCION Y MEJORAR SU SOPORTE
Buenas, en principio recordar y agradecer su arduo trabajo por sus clientes. Pero parecer ser un fiasco de banco para otros paises, osea no funcionan en todos los paises como lo ponen en descripción. Trato de crear una cuenta pero no soy admitido al paso número 4 además de haber ofrecido todos los datos solicitados. Pidiendo ayuda al soporte y atencion al cliente. TE RESPONDE UN JODIDO ALGORITMO. QUà PENAððððð
Payoneer has responded and they wereâŠvery helpful.
Payoneer has responded and they were very helpful.
I need USD federal bank known asâŠ
I need USD federal bank known as receiving account
I still haven't received an answer and I am connected to the live chat section
my custom ID is 74020744
Fraudulent organization stay away fromâŠ
Fraudulent organization stay away from them they are going to steal your funds
Unreliable app to make payments, lots stress & hassle.
Unreliable app to make payments, although Iâve completed several transactions avgâ usd $200 they blocked my payment of usd $864 without informing anyone. I submitted all my verification docs, that they approved, then cancelled the payment.
I had to chase after them with multiple phone calls, to get my funds refunded.
Customer Service donât know whatâs happening & busy reading you bedtime stories from a support script.
Absolutely useless & unreliable.
Iâve requested the other person to open an account with the competition, successfully transferred payment within a few minutes.
best app and easy to use
unbelieveable
unbelieveable. Verification stops, because I live and work in another country. Payoneer donÂŽt accept a living address which is not in my passport-issuing country. Payoneer demands an adress in my country of origin which I donÂŽt have or a passport from the country I live, which I donÂŽt get and donÂŽt want. 4 mails to Payoneer, 4 answers of people who donÂŽt understand why this is not possible answering with randomly related statements.
best app and very easy to use.
Never received my payment
My company made a payment to me on 3 October 2023. I still have not received my payment. I have been in contact with numerous customer service agents and all they keep telling me is that they are investigating and will let me know once they have more information. I have submitted all the info they require to see that my company's account was debited. It's been weeks and still no resolution. I have had to make loans to pay my bills. Each and every time the agents would either give me a different story or repeat the same lame story. I am really disappointed. How can my money just disappear? I trust Payoneer with my hard-earned money and this is what happened.
My sister had an issue with her localâŠ
My sister had an issue with her local bank, she sent me an amount through Payoneer so i could withdraw it for her, The bulshit of payoneet set my account in review and asked for a work contract, i saw this bulshit before, but in payoneer you can see worst.
Best app and easy to use
BEAST APP AND EASY TO USE.
Fraudulent company. 3k stole and not returned 5 months already
UPDATE:
After posting publicly about this, they finally replied to my email (only took 1 month to do so.) Email said that "team is working on this issue". WOW. Could not get more vague response than this.
This saga is already 3 months old, avoid this company like plague at all costs!
In case this situation is resolved, will be happy to update. Until then it remains.
Funds literally stolen. Not answering emails anymore, can't be reached by calling.
Everyone must be aware of payoneers business practices. They will literally steal your funds if they decide to close your account.
05-30 (almost 3 months ago) I received a payment from paypal to my payoneer account and it was declined from payoneer. Funny thing is they never sent this deposit back to paypal.
It took me 2 months of chatting and emailing back and forth to finally locate the payment with them, and after hundreds of failed and broken promised deadlines to "resolve this as soon as possible" they asked for banking details where to return the payment.
I provided the details on July 24th and since then - they completely ignored me.
Emails are not answered for over 3 weeks. I can't login into payoneer account. And whats even worse I can't call them because I'm asked for customer id - which no longer exists and I can't get over to someone to get a call.
This is what will happen to your funds - be aware and close your payoneer account as soon as possible, unless you want same thing to happen. They will simply take your funds, delete all your account info (can't even get statements from them for accounting) and that's it.
This is the most shady payment company ever. Not to be trusted.
best app and easy to use.
AVOID
AVOID.
Unable to withdraw funds from their site. Unable to add my own bank account. Not able to talk to customer support, just get sent to a FAQ page.
Payoneer froze my funds withoutâŠ
[$10.000] Payoneer froze my funds without providing me any explanation. I have reached out to them numerous times to resolve the issue, but they have consistently disregarded my requests. I even requested them to unlock my account so I could withdraw my money, and they promised to resolve it each time, but it has been two years now, and I still cannot access my funds. Isn't that considered misappropriation of assets?
Worst support I ever experienced
Worst support I ever experienced. Rude, lazy, without any preparation.
Especially an agent called EJ. Blurry explanations, and no clear fee information. Wanted to file a complaint -the agent disconnected the chat.
Asked the manager - no result.
The only thing I need is clarification - but it seems that Payoneer support stands on the same level as their service. POOR.
Wise, Revolut, Paypal - all those companies follow some culture. Payoneer - primitive. I hope that merchants will get a chance to find alternatives. The only reason why you have customers is because the banking system in the US is what it is.
I have been unable to get my money fromâŠ
I have been unable to get my money from them for months now. They keep saying they will get back to me with a solution. I hate that I have to use payoneer.
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