Accidentally signed up, not realizing that the app doesn't synch with my tracker. The 4* are for the customer service. Rapid response, and immediately refunded my purchase. A pleasant surprise, as so... ãã£ãšèŠã
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The app is very well constructed and also flexible. The meals are pretty good and the AI works fairly well. I like the fact that you can swap meals or create your own. The scientific advice is excelle... ãã£ãšèŠã
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Overall this app is very helpful and useful in keeping track of my daily intake. I have given four stars at the moment because I have only been using it for about a week and I am still navigating m... ãã£ãšèŠã
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I like the meal nutrition rating. But when it evaluates and says there too much of one thing, it would be helpful to indicate the actual food not just the nutritional grouping.
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MyBody is a health and weight loss app for everyone â no matter your age, lifestyle, or goals. It creates a personalized plan to help you build healthy habits and reach your ideal weight. Backed by experts, MyBody makes well-being simple with tailored meal plans, smart strategies, and easy-to-use tools. A healthier life starts here.
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Beware of subscriptions and free trial
You need to cancel your subscription at least 48 hours before the renewal . If you do it the day of, there is no compromise, you just get quoted there policy and no refund is considered approximately $84.00. The customer service had a very AI generated response so no real customer service . Beware seniors .
2026幎7æ13æ¥
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MyBody App ããã®åç
Hi Beverley,
We're sorry to hear that your experience left you disappointed. MyBody is a subscription-based service, and subscription renewals and cancellation terms are provided before purchase and in our Terms & Conditions. Refund requests are reviewed according to our refund policy and the circumstances of each case.
If you have any further questions or would like us to review your situation, please contact us at hello@mybody.health, and our team will be happy to assist you.
Best regards,
MyBody Team
Be wary of their billing practices
I enjoyed the app, and have lost some weight. However I initially had a free trial and was offered a monthly subscription of £12.89 per month instead of £42.49.
However yesterday £42.49 was taken from my account, I have been refused a refund and just referred to their t&Cs
I will continue to pursue a refund of my balance. I was happy to pay the £12.89 pcm.
I have now cancelled my subscription, during the process I was offered lifetime membership for £29.50!! Why couldn't this offer be made at the beginning.
Be very very wary of their billing practices.
Edit
I have since received an email stating a full refund has been made. Thankyou
2026幎7æ21æ¥
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MyBody App ããã®åç
Hi Karen,
Thank you for taking the time to share your experience. We're glad to hear the program has helped you make progress, but we're sorry to hear about your concerns regarding your subscription.
MyBody is a subscription-based service, and pricing and renewal details are provided before purchase and in our Terms & Conditions. We understand your frustration, and if you'd like us to take another look at your case or clarify any charges, please contact us at hello@mybody.health. Our team will be happy to review everything with you.
Best regards,
MyBody Team
A bit dodgy.
. I heard from them at 5.30am New Zealand time, i put i wanted the phone call at 9am NZ time. Anyway i got my first monthly payment discounted to $25.55 NZ dollars which was great, but this morning i was told i needed a year subscription which would cost me over $2grand, i was shocked & told her i couldnt afford that kind of money, then she said she would break it down to $400 a month, i told her that too was an impossible amount for me to pay, i then decided not to do it at all, why cant they be upfront & tell you of the true cost in their ads. So now im not a subscriber i asked for my first months money i paid, but they wont give it back to me. I find this to be very unfair. They've taken my money under false pretences.
2026幎7æ21æ¥
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MyBody App ããã®åç
Hi Carol,
Thank you for your feedback! We're sorry to hear you're still waiting to hear from us. If you haven't received a reply yet, please check your spam or junk folder, and if there's still nothing there, feel free to contact us again at hello@mybody.health so we can assist you.
Best regards,
MyBody Team
It was very easy to sign up for aâŠ
It was very easy to sign up for a weight loss plan.
2026幎7æ20æ¥
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MyBody App ããã®åç
Hey Barbara,
Thank you for your feedback! Weâre happy to hear that signing up for your weight loss plan was easy and seamless. If you have any questions, weâre always here to help. ð
Best regards,
MyBody Team
Be very wary of ongoing subscription charges
Like others I was lured into subscribing by the ever lowering price . Once subscribed I tried to unsubscribe but obviously no refund. At least I cancelled immediately. The app itself is formulaic and def no better than the free version of my fitness pal. The meals are very bread heavy - the suggestions for one day was tofu hummus and tomato sandwich a wrap at lunch pitta bread snack and a grilled cheese sandwich for supper.. The photos are misleading . For eg peanut butter and strawberries are given as a snack at 124 calories yet the photo shows 2 large pieces of toast with at least 2 large teaspoon peanut butter. You have to search the amount to find only 5gm PB allowed! At least I only wasted £13.
2026幎7æ19æ¥
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MyBody App ããã®åç
Hi there,
We're sorry to hear the program didn't meet your expectations. MyBody is a subscription-based service, and the subscription terms, including renewal details, are provided before purchase and in our Terms & Conditions. Refund requests are reviewed according to our refund policy and the circumstances of each case.
We also appreciate you taking the time to share your feedback about the meal plans and app experience. If there's anything you'd like us to look into or discuss further, please contact us at hello@mybody.health.
Best regards,
MyBody Team
MyBody App ããã®åç
Hey Laura,
Thank you for your feedback! Weâre glad to hear you found MyBody extremely quick and easy to use. If you have any questions, weâre always here to help. ð
Best regards,
MyBody Team
Easy and direct
2026幎7æ18æ¥
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MyBody App ããã®åç
Hey Robin,
Thank you for your feedback! Weâre happy to hear you found MyBody easy and direct to use. If you have any questions, weâre always here to help. ð
Best regards,
MyBody Team
It was easy to apply
2026幎7æ18æ¥
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MyBody App ããã®åç
Hey Brenda,
Thank you for your feedback! Weâre glad to hear the app was easy to apply and get started with. If you have any questions, weâre always here to help. ð
Best regards,
MyBody Team
Unsubscribe instructions
Iâve been trying to unsubscribe for over a month. Canât find âhow toâ instructions . Left a message with hello through PayPal. Havenât heard back. Please respond with cancellation instructions.
2026幎7æ17æ¥
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MyBody App ããã®åç
Hi Cathy,
We're sorry to hear you've had difficulty canceling your subscription. Cancellation depends on where your subscription was purchased. If you subscribed through the MyBody website, you can manage and cancel it by logging into your account. If you subscribed through the App Store or Google Play, the subscription must be canceled through that same platform.
You can also find detailed cancellation instructions and other helpful information in our Help Center: https://help.mybody.health/hc/en-us.
If you're still unable to cancel or need any assistance, please contact us at hello@mybody.health, and our team will be happy to help.
Best regards,
MyBody Team
Successful Slimming world
I used it before. Amazing recipes, varieties of food plus throughout support
2026幎7æ17æ¥
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MyBody App ããã®åç
Hey there,
Thank you for your feedback! Weâre so glad to hear you enjoyed the amazing recipes, food variety, and ongoing support from MyBody. If you have any questions, weâre always here to help. ð
Best regards,
MyBody Team
Great customer support
I had a problem and made contact with customer support really not expecting much. I was pleasantly surprised to get a virtually immediate response. They were caring, understanding, professional and friendly and I was very satisfied with the result.
2026幎7æ16æ¥
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MyBody App ããã®åç
Hey there,
Thank you for your kind words! Weâre so happy to hear that our support team was able to assist you quickly and provide a caring, professional experience. If you have any questions, weâre always here to help. ð
Best regards,
MyBody Team
The app gives me a diet plan with allâŠ
The app gives me a diet plan with all the recipes for each meal at my fingertips, so no searching or thinking what to eat eat each day, itâs great.
2026幎7æ17æ¥
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MyBody App ããã®åç
Hey Mrs,
Thank you for sharing your experience! Weâre so glad to hear that youâre enjoying the personalized meal plans and easy access to recipes, making it simpler to stay on track without the stress of planning every meal. If you have any questions, weâre always here to help. ð
Best regards,
MyBody Team
First month in and for the first timeâŠ
First month in and for the first time in 2 years, I have managed to lose weight, 4.5kg (10lbs ish) so far. I have been recording everything in the app, and that has shown me where I have been going wrong for so long. I have spent a long time guesstimating calories and this app has brought me back down to earth. I now weigh everything. The suggested meals are filling and enjoyable but you can also calculate the nutritional content of your own recipes.
This brings me around to the negatives. UK here. The barcode reader doesnt work on any UK product I have tried it on. A good deal of the foodstuffs in the 'library' are called by a different name in the US or are totally alien to us. And what the hell is a 'cup'? I did look it up, a measurement of volume, so a cup of flour weighs differently to a cup of sugar. So now tell me how I'm supposed to measure a 'cup' of dry spaghetti! So come on guys, if you are selling your app to the world outside the US, you need to include kilos and grams. This scenario usually occurs when adding foods to existing recipes or snacks.
All in all, the app has kept me focused and appears to be working. Please note the cost per month leaps up after the initial one month reduced price.
2026幎7æ16æ¥
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MyBody App ããã®åç
Hello there,
Thank you for sharing such detailed feedback! Weâre so happy to hear that MyBody has helped you stay focused, better understand your habits, and make progress toward your goals.
We also appreciate you sharing your experience with the barcode scanner, food library, and measurement options. Your feedback is valuable and will be shared with our team as we continue improving the app for users around the world.
Weâre glad to have you on this journey with us and wish you continued success! ð
Best regards,
MyBody Team
I have been looking for a long time forâŠ
I have been looking for a long time for a weight loss program, Jane plan seems right for me.1
2026幎7æ15æ¥
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MyBody App ããã®åç
Hi Trevor,
Thank you for your feedback! Weâre glad to hear youâre excited to begin your journey, and we hope the program helps you work toward your health and weight goals. ð
Best,
MyBody Team
This company is a complete scam
This company is a complete scam. They charged my PayPal without ever contacting me. I tried to ask for a refund but they refused. I never even used the app as it was very user unfriendly. Stay away from this company. Youe will just lose your money not weight. I would give zero stars if you could.
2026幎7æ13æ¥
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MyBody App ããã®åç
Hi Robbie,
We're sorry to hear that your experience did not meet your expectations. MyBody is a subscription-based service, and refund requests are reviewed according to our refund policy and the circumstances of each case. We also appreciate your feedback about the app, as we're always looking for ways to improve.
If you'd like us to review your case further or answer any questions, please contact us at hello@mybody.health, and our team will be happy to assist.
Best regards,
MyBody Team
All good easy to purchase
All good easy to purchase, did not like being prompted to buy other things
2026幎7æ15æ¥
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MyBody App ããã®åç
Hi Linda,
Thank you for your feedback! We're glad to hear you found the sign-up process easy. We also appreciate your comments regarding the additional offers and will share your feedback with our team. ð
Best,
MyBody Team
Access to a menu that was easy andâŠ
Access to a menu that was easy and nutritious and an exercise plan that was available and achievable.
I haven't been using it long enough to know that variety and seasonal choices are part of the program
2026幎7æ15æ¥
èªçºçãªã¬ãã¥ãŒ
MyBody App ããã®åç
Hey Glenys,
Thank you for sharing your feedback! Weâre happy to hear youâre enjoying the easy-to-follow nutritious meals and achievable exercise plans. Weâre excited for you to explore more of the app and hope you continue discovering features that support your health journey. ð
Best regards,
MyBody Team
Love the easy to use app
Love the easy to use app
Love how easy it is to log
Easy to follow and quick recipes
2026幎7æ13æ¥
èªçºçãªã¬ãã¥ãŒ
MyBody App ããã®åç
Hey Maureen,
Thank you for your feedback! Weâre so glad to hear youâre enjoying how easy it is to use MyBody, log your progress, and follow our quick recipes. If you have any questions, weâre always here to help. ð
Best regards,
MyBody Team
Despite me not signing up to a programâŠ
Despite me not signing up to a program I have received ongoing support.
2026幎7æ12æ¥
èªçºçãªã¬ãã¥ãŒ
MyBody App ããã®åç
Hey Hugh,
Thank you for your kind feedback! Weâre glad to hear youâve been receiving support and that MyBody has been helpful along your health journey. If you have any questions, weâre always here to help. ð
Best regards,
MyBody Team
Bonjour je nâai jamais rien commandé etâŠ
Bonjour je nâai jamais rien commandé et jamais rien reçu, mais par contre jâai des prélÚvements de 40,50⬠et 8â¬. Je nâai jamais été abonné chez Mybody, alors je demande à ce que ces prélÚvements cesse. Au quel cas je serais obligé de déposer plainte.
JâespÚre ne pas en arriver là et attends un retour de votre part.
Cordialement.
2026幎6æ10æ¥
èªçºçãªã¬ãã¥ãŒ
MyBody App ããã®åç
Bonjour Isabelle,
Nous sommes désolés d'apprendre votre expérience. MyBody est un service par abonnement, et nous souhaitons examiner votre situation afin de clarifier les prélÚvements que vous mentionnez.
Merci de contacter notre équipe à hello@mybody.health avec les informations relatives aux prélÚvements concernés. Nous serons ravis d'étudier votre dossier et de vous aider.
Cordialement,
L'équipe MyBody
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