As always, incredible store at Ashfield. Dev, Alex and the team are friendly, informative and take the time to explain what is going on. They are communicative and make me feel informed rather tha... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The customer service team are excellent they gave me a time to come and pick my car up no waiting fantastic
I’ve been taking my car here for around 10 years through all the changes. This company is reliable and honest, They don’t rip you off and the staff are always diplomatic and polite.
I had a starter motor replaced by a MyCar shop in Griffith (Canberra) last year. In early of December my car had the same problem and couldn't be started. Ashfield MyCar has arranged to tow my car an... もっと見る
企業情報
mycar Tyre & Auto - Ashfield について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Ashfield Mall Shopping Centre Enter off Knox Street, 2131, Ashfield, NSW, オーストラリア
- (02) 9212 8920
4.8
優良
384件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Customer Service
Excellent Customer Service! The job was done professionally and Dev waited till 6:10pm for me to arrive to pick up my car. I wasn't rushed; it was no problem at all to stay open late, waiting for me to arrive.
Thanks Dev!
2025年7月29日
自発的なレビュー
The manager at Ashfield is very…
The manager at Ashfield is very competent and very pleasant to deal with. He has been true to his word each time I’ve had a service or inspection done about all details and timing. I feel confident leaving my car in the care this man and his team.
Bruce
2025年7月29日
Very friendly and professional team
2025年7月22日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Sloppy service, careless quoting & bad communication
I have dealt with mycar for many years at various stores without a hitch and have rated all their services with five stars.
This last experience reminded me of the bad old days of car servicing.
They could not pin down a date, a final costing, or even the exact part that was required to fix a faulty airbag spring.
After holding my patience for over a week, I went in there for an update and found my car covered in bird poo (Almost poetic - I'm still scraping bits off).
As you've probably guessed, I'm looking for a mechanic.
2025年7月11日
mycar Tyre & Auto - Ashfield からの回答
Hi Mike,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I found the customer service officer…
I found the customer service officer spoke to me in a rude way, as if I was getting in trouble and he intimidated me. I will go to another mechanic.
2025年7月10日
mycar Tyre & Auto - Ashfield からの回答
Hi Trish,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
5 star service
Time and time again, the Ashfield Mycar team here just had been wonderful! I definitely will recommend them to anyone.
2025年7月3日
Great customer service from staff
Great customer service from staff, he clearly communicated what would happen and the car was ready earlier than estimated
2025年7月9日
Maybe they saw me coming
Very nice people- however- I Asked twice to ensure log book was filled out. It didn’t get done. Was recommended work that was pricey. Took my car to another mechanic for a second opinion and work was not all needed. Although it is convenient I will not be going back as it has left a bad taste in my mouth. I feel that they will always find some extra work that may need doing.
2025年6月26日
Not a good experience for my Audi Q2
I went for a gearbox malfunction error, which i get once i drive the car for long periods and he wanted to charge me 7.5K for a new transmission, because he wanted to change the whole thing instead of eliminating other issues which it could be. i just think they are lazy to check if there are other issues like the sensors or transmission fluid. The car is working, i don't believe is the issue is the whole transmission to be change, Just because I'm women he thinks he can take me for a fool :-/
2025年6月26日
mycar Tyre & Auto - Ashfield からの回答
Hi Marcela,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I was kept informed as to processes…
I was kept informed as to processes which were explained. They were willing to check minor things without charging for that service.
2025年6月27日
Friendly reception and feedback
Friendly reception. Quick response with costing and timing. Job done within time limit. Subsequent minor adjustment dealt with in a timely manner.
2025年6月7日
People are very good and advise you how…
People are very good and advise you how to be safe in driving.
2025年6月13日
The service from the moment I walked in…
The service from the moment I walked in the door was friendly and accommodating. The correspondence was prompt and my car was ready for collection in the early afternoon and well looked after.
2025年6月12日
Fixed my suspension
Had issue with my suspension.
Team were quick to identify the issue and have car fixed in less than 48 hours.
Will be back.
2025年6月12日
Good Service.
2025年6月10日
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