mycar Tyre & Auto - Banksia Grove レビュー 

272
TrustScore 5段階評価の4.5

4.7

Banksia Grove Village, Corner Joodalup Drive and Pinjar Road, 6031 Banksia Grove, WA, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great guys & I never feel ripped off unlike other garages. Forgot to mention, these guys discounted my repair due to unforeseen cost overruns. These were issues totally unrelated to the repairs they... もっと見る

5つ星のうち5の評価

I brought my car in as it was making a funny noise. I spoke with Chad at banksia grove and was pleased that he took the time to explain to me what was making the noise. I will definitely go back in t... もっと見る

5つ星のうち5の評価

Easy to book online, staff clearly explained what was included in the service, and what had been discovered & fixed during the inspection. No hidden costs or pressure to undertake unnecessary repairs... もっと見る

5つ星のうち5の評価

I recently took my car to mycar Banksia Grove at 8am. Although I originally paid for new tyres, they were honest enough to tell me I didn’t need them. Instead, they used the pre-paid amount, and able... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車電装業
  3. カー バッテリー販売店
  4. 自動車修理・整備店
  5. 整備士
  6. オイル交換サービス

mycar Tyre & Auto - Banksia Grove について

当該企業による記述

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


連絡先

  • Banksia Grove Village, Corner Joodalup Drive and Pinjar Road, 6031, Banksia Grove, WA, オーストラリア

  • (08) 6330 7427

4.7

優良

TrustScore 5段階評価の4.5

272件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(272)

過去12か月のレビュー数: 29,305

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

A big thank you to Banksia Grove branch…

A big thank you to Banksia Grove branch for helping me with my damaged front tire.Both the towing service assistance used by my car and the service I received was fantastic at a time when I was very stressed . Brilliant experience thank you

2024年7月30日
5つ星のうち2の評価

They never told us over the phone that…

They never told us over the phone that their eftpos wasn’t working so we couldn’t afterpay! Now we are really struggling for the next month!

2024年8月6日
mycar Tyre & Auto - Banksia Grove ロゴ

mycar Tyre & Auto - Banksia Grove からの回答

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

5つ星のうち2の評価

The initial service and discussion…

The initial service and discussion after the service what needed to be done was good no issues. I was told I would receive a call that day with outstanding work needing completed but this did not happen nor did it happen the day after. I then called the day after that and took while for somebody to find out what I was even talking about.
I was then told I’d receive call the next day. Again this didn’t happens and I had to go into store to find out what was going on
All this time my car handbrake is not working and I have a family awaiting a fix to this
Have decided to go elsewhere very poor service. The day I went back in to find out what was going on I did receive a apology from one the managers who said he wanted to take look at my car himself but works at 3 other sites so wasn’t sure when he be at banksia grove, he was very nice as was the guy who serviced the car … clear communication issues or simply
Moving onto another job and forgetting about the previous one unsure tbh - shame as I always before moving went to Mycar joondalup and have never had a previous issue

2024年7月24日
mycar Tyre & Auto - Banksia Grove ロゴ

mycar Tyre & Auto - Banksia Grove からの回答

Hi Chris​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

5つ星のうち3の評価

Great service

Great service, only issue was that rear tyres were under inflated at 41 psi when the plate inside the door clearly calls for 48 psi

2024年6月29日
5つ星のうち5の評価

Positive

Positive, friendly service. Reasonably priced and very experienced in what the important needs of my car were. Also went above and beyond to make sure my tyres arrived same day to save me returning back.

2024年6月28日
5つ星のうち5の評価

Very helpful

The guys down there were very helpful and my car was ready quicker than they first thought. Will definitely be going back.

2024年6月27日
5つ星のうち5の評価

Puncture Repair Service

I found the whole process from booking an appointment to having the tyre puncture service completed a very efficient and effective service. The staff were friendly and explained the process in detail to ensure I knew what to exspect.

2024年6月21日

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報