The front headlight globe of my car needed replacing so I went to mycar - no Appointment made. My car was looked at and globe replaced within 15 minutes. Polite and efficient service. Very impressed... もっと見る
所在地
所在地を変更Eden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806 Berwick, VIC, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service guided me through what they will be doing and explained every item thoroughly so there was no surprises recommended the best product and price also. Gabby the manager was excellent, frie... もっと見る
I am very impressed with the service; the communication about our Audi Q2 was nothing short of prompt. The store was a pleasure to deal with, and MyCar have won me as a customer for all future service... もっと見る
We needed new tyres for two cars and decided to try our local Mycar, where we met Rick. He was incredibly knowledgeable and provided excellent service. When we found a cheaper price for the same tyres... もっと見る
企業情報
mycar Tyre & Auto - Berwick South について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Eden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806, Berwick, VIC, オーストラリア
- (03) 8585 7110
4.6
優良
460件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pour follow up with customer.
2025年9月14日
mycar Tyre & Auto - Berwick South からの回答
Hi Imtiaz,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Poor customer service
I was never actually quoted a price at the time of dropping off a punture repair.
And upon pick up was talking to a second year apprentice who was already doing something else when the manager walked in and asked if I was okay I explained I was here to pick up a puncture repair. He looked at me and then walked out not saying anything and never returned. I found this to be poor customer service Even the apprentice rolled his eyes.
2025年9月8日
mycar Tyre & Auto - Berwick South からの回答
Hi Darren,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Continuing care
After a sensor fault issue was flagged during previous works, and it continued to prove problematic, MyCar Berwick found space for my repair at short notice and showed improved communication when I questioned the logic of how things had been explained to me. I think this is a great example of patience with someone who does not have the understanding of an experienced mechanic, and also creates a sense of trust. Special mention to Gaby who took the time to make it all make sense, to me
2025年8月26日
I only needed a new brake globe
I only needed a new brake globe. They did it on the spot for me and I was very thankful
2025年8月26日
I asked for my passenger-side head-lamp…
I asked for my passenger-side head-lamp to be replaced with a new one as it had 'blown' This is exactly what staff at Mycar Tyre and Auto at Eden Rise did. I cant want any more than that!!
2025年8月20日
Great service excellent staff
2025年8月7日
Mycar Eden Rise
Mycar Eden Rise, good friendly service, on time completion, great staff.
Pricing very reasonable too.
2025年8月7日
My car towed my car to nearest centre…
My car towed my car to nearest centre and was repaired in 24 hours
2025年8月6日
I was able to schedule a date sooner…
I was able to schedule a date sooner and was treated respectfuly. Was also advised on things that needed my attention.
2025年7月31日
I arrived with a puncture
I arrived with a puncture. Needed a new tyre and was ready within 2 hours on a busy Saturday afternoon.
2025年8月2日
mycar Tyre & Auto - Berwick South からの回答
Hi SH,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Always great service here.
2025年7月19日
Friendly staff
2025年6月27日
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