The experience at the service centre was great, no problem at all. Your review on trustpilot has been frustrating and a waste of time. I have not been able to submit my review because I would prefer n... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Mycar mechanic at Bullcreek was friendly and helpful, explaining well the problem with my car and fixing the same day. Thank you team
First dropped in when there was a suburb-wide power outage, but he checked my tyres for me and informed me of the 40% off Kumho special so I should call for the following week. I didnt want “wheel ali... もっと見る
The staff, in particular Anu, are an asset to MyCar … Anu is polite, always smiling, helpful, friendly and happy to go the extra mile to ensure one leaves the premises happy! The young apprentice is a... もっと見る
企業情報
mycar Tyre & Auto - Bull Creek について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Shell, Leichhardt Street, 6149, Bull Creek, WA, オーストラリア
- (08) 6330 7415
4.4
優良
212件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had messed up my booking but they
I had messed up my booking but they took my car anyway which was very kind and very much appreciated.
Extremely polite and friendly service
2024年11月21日
Looks bit costly based on my…
Looks bit costly based on my understanding. They have to rethink the labour cost for changing each item. I will think again before visiting them next time.
2024年11月19日
Service not on time..
I was delayed by 1.30 mins from an allocated time of booking. The staff were friendly.
2024年11月16日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Very poor ..
Would go lower if that option was offered....poor service, poor communication, doubtful that any work was carried out on vehicle - especially when the wheel/tyre check consisted of a "walk around" the car after I'd eventually been advised it was ready to collect - which was actually after I'd called them. Te notification came thru whilst I was waiting in reception for the mechanic to find the paperwork. Not the best experience at all.
2024年11月7日
mycar Tyre & Auto - Bull Creek からの回答
Hi Angela,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The maechanics were calm and efficient.
The maechanics were calm and efficient.
They did exactly what was required.
And the service turned out cheaper than quoted - I got a refund.
Bonus
2024年10月28日
Management
The manager at the Bull Creek Store is great. Communicates well. Very affable and knowledgeable. Noticed a tat on his neck that says ‘be kind’… which he is when I have no idea what’s going on with my vehicle.
2024年10月30日
Great manager and great recommendations…
Great manager and great recommendations from him.
2024年10月22日
I have asked for the wheel alignment…
I have asked for the wheel alignment report and it appears to be an issue with obtaining the report with the printer.
2024年10月1日
Friendly professional staff
Ano always greets everyone with the big smile and is always so friendly that it makes the visit so lovely. He also knows his stuff.
2024年10月5日
Efficient
Efficient, knowledgeable staff, job done at time and date requested at price quoted.
2024年9月22日
The job was done well
2024年9月21日
Service was polite and helpful about…
Service was polite and helpful about what needed to be done in the future. It was completed earlier than I expected.
2024年9月13日
timely professional service
2024年8月29日
they are very helpful for deaf people…
they are very helpful for deaf people like me. I’m truly grateful for their assistance .
2024年8月29日
Very kind and professional with great customer service
Very kind and professional.
They have done something unexpectedly happened to my car with their own will that was so helpful and led to upselling. Good customer service skill.
2024年8月21日
Rude and unhelpful since the new…
Rude and unhelpful since the new manager took over. I’ve been taking my car there for 2 years and was very happy with the service and jobs done but since the new manager has taken over I will never go back. He is rude and unhelpful. I don’t think he is a very good mechanic as he always makes excuses why there is still a problem if you have to take your car back. . Don’t go there!
2024年6月15日
自発的なレビュー
mycar Tyre & Auto - Bull Creek からの回答
Hi Robin,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Very accommodating
Very accommodating - managed to squeeze job in one hour prior to arranged time which was really appropriate
2024年8月12日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。