As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it w... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have been having my car serviced at mycar Burleigh Heads QLD for over 10 years. The staff there have always looked after my car excellently and provided professional, reliable and timely advice on w... もっと見る
Wow these guys went above and beyond. They were the only mechanics on the gold coast whom were open to "have a look" on a Friday afternoon after my car broke down. Towed it to theirs and was back up a... もっと見る
Very helpful and transparent customer service. Explained everything really well and advised what needed to be done . No scare tactics that is often used when females customers know nothing about cars.... もっと見る
企業情報
mycar Tyre & Auto - Burleigh Heads について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Corner of Kortum Drive and Ramly Drive, 4220, Burleigh Heads, QLD, オーストラリア
- (07) 3215 8308
4.5
優良
232件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They scared me about the state of my car for no reason.
A VERY young person did my safety check & service, THEN the other young man in reception scared the hell out of me by saying, in his opinion, my car shouldn't be on the road.
I took it for a 2nd opinion & was reassured that it WAS safe & not everything HAD to be fixed immediately as I was led to believe.
I'd asked the reception guy for a quote to do the work, but I'm still waiting on that.
Not good service anymore unfortunately.
2025年7月30日
mycar Tyre & Auto - Burleigh Heads からの回答
Hi Cheryl,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Friendly professional service
Friendly professional service , concise feedback and on time management
2025年8月26日
Great service and friendly staff
2025年8月20日
Excellent service
I was a bit short on time, they have serviced my car early. I highly recommend mycar!
2025年8月6日
A satisfied regular customer
As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it while I waited. Thankyou
2025年8月7日
MyCar at Burliegh is excellent for top…
MyCar at Burliegh is excellent for top service and quality care. I recommend them wholeheartedly. Thanks guys!! Judy
2025年7月27日
Alan and the team at Burleigh store…
Alan and the team at Burleigh store always look after us and knows what there doing
2025年7月10日
Great experience
Great experience, very friendly and helpful.
Mechanic kindly dropped us to the local shops. Just would have appreciated clean hands on steering wheel and protective cover on seat to prevent the oil/dirt marks that were left on our leather seats.
2025年7月9日
Great instant service 👍
2025年7月5日
New tyres ordered and installed,!
The time had come for new tyres. The team ordered in the tyres I had researched which arrived over night.
We return on our booking day and was met by Lilly a young employee who fitted the tyres to my car, she then came out to see me and explained the process of looking after my new tyresd.
2025年7月4日
So very helpful
2025年6月27日
I utilised online booking
I utilised online booking. It would not list what was covered by the standard logbook service. Since tyre rotation was listed as a separate option so I added this and paid using my credit card. When I dropped off my car the attendant indicated tyre rotation was part of a standard service so I ended up paying for this ‘twice’ as he couldn’t offer me a refund. Also, I ordered a replacement of my wipers but price quoted/charged online was wrong so had pay more when I picked up my car.
The actual service went well and guys provided good service except for inability to do anything about the overcharging.
2025年6月14日
Told one thing however did different…
Told one thing however did different and no contact with consumer which doing work.
2025年6月10日
Excellent service from your guys at…
Excellent service from your guys at Burleigh. We've been customers for a long time, and we have always had good service. Thank you.
2025年5月30日
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