Thank you very much to Drew for assisting with my breakdown. Unfortunately a Friday afternoon breakdown on the Hume and I was stuck. Drew and his team provided excellent communication and honest detai... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The service tradesman was really friendly and prompt in attending to my rear tyres that required changing. I ran 10 minutes late and he still got my tyres changed promptly for me. The professionalism... もっと見る
Easy no hassle booking. Got a call telling me to reschedule due to non availability of specific technician which is good. Very little face to face communication, no updates or info shared upon picki... もっと見る
I didn't receive a message or call to let me know that the work was done so I had to wait extra 30 mins and ended up going back to the reception to ask if my car was ready. Over the phone I was told... もっと見る
企業情報
mycar Tyre & Auto - Campbellfield について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
1434-1458 Sydney Rd, 3061, Campbellfield, VIC, オーストラリア
- (03) 8585 7139
4.6
優良
188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service...great price
The guys were great. Good communication, professional and gave me a detailed report on my car. Great value for money. Will definitely be back
2025年1月15日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
No oil change and oil filter done
No oil change and oil filter done. No sticker on windshield for next due maintenance. I am not sure if things had been done at all.
2025年1月13日
mycar Tyre & Auto - Campbellfield からの回答
Hi Rodrigo,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Needing to travel for 3+ hours to have…
Needing to travel for 3+ hours to have our EV serviced, Ismail was very helpful about making a time that worked for us. He also informed us when the car service would be completed and it was ready to go within the stated time. Friendly and efficient.
2025年1月16日
_Cancel my appointment with out…
_Cancel my appointment with out notification.
_Didn't finish logbook service at the same day.
2024年12月30日
mycar Tyre & Auto - Campbellfield からの回答
Hi Mohib,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service with reasonable prices
Great service with reasonable prices. Team is really helpful.
Definitely RECOMMEND 👍
2025年1月7日
No hassle, but.
Easy no hassle booking. Got a call telling me to reschedule due to non availability of specific technician which is good.
Very little face to face communication, no updates or info shared upon picking up. Felt very transactional. Could've been better interaction with customer in person.
2024年12月30日
Absolutely 100% recommend mycar
Absolutely 100% recommend mycar. Fast, efficient service and Waqas was friendly, fast and all round just a super easy business to deal with. I’d give more stars if I could.
2024年12月30日
I’m unsure if the job was done…
I’m unsure if the job was done correctly. The invoice states that a tire rotation was performed, but the TPMS readings don’t reflect any changes. It also mentions that the tire pressure was checked, which isn’t true since I had to ask them to check it again. God knows if others tasks were performed well or not.
2024年12月24日
mycar Tyre & Auto - Campbellfield からの回答
Hi Muhammad,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
2 Star Review
Had to travel from out of town to complete service. Not able to complete in one day as a scanning tool was broken. Returned following week to complete service.
Did not update firmware to most recent version.
2024年12月6日
mycar Tyre & Auto - Campbellfield からの回答
Hi Patrick,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Good service ftom Campbelfield as a…
Good service ftom Campbelfield as a loyal customer and for tyres gave me the best offer when compared to other all retailers in melboune
2024年12月11日
Ismail was professional and explains…
Ismail was professional and explains things thoroughly… Nice friendly store !!
2024年12月10日
Great service really happy with the…
Great service really happy with the team keep up the good work
2024年12月6日
Friendly service and they did their job…
Friendly service and they did their job done well
Recommended for any vehicle problems
2024年12月2日
Always great service
Another great service from the guys at MyCar. My car is driving like new again. Friendly, reliable and value for money. My go to place for my car.
Thanks again 🙂
2024年11月11日
Great customer service
2024年11月30日
Great service / polite/professional
Great service!
polite/professional staff and kept me informed on anything extra that needed to be done.
2024年11月21日
No huge issues however when I asked…
No huge issues however when I asked technical questions they could not provide sensible answers so I don’t have a lot of faith in their technical ability.
2024年11月1日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。