Excellent customer service. The staff are upright and honest from the start. If they find something that needs attention, they call you straight awat instead of just correcting the problem and chargin... もっと見る
所在地
所在地を変更Capalaba Park, Corner of Mt Cotton Road and Redland Bay Road, 4157 Capalaba, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick, professional, and great value for money. At Capalaba, I got my car booked in on short notice, had it ready right on time, and the customer service at the front counter was excellent. I’ll defi... もっと見る
We purchased 4 new tyres in January 2026, and got a puncture in May 2026. We noticed on our original invoice that the purchase included a Tyre Care Plan. We rang MyCar, booked in for a tyre... もっと見る
polite staff, very quick to complete most jobs, parts are reasonably priced. job quality is decent most times, however, today my car came back with some small scratches on the interior window (near j... もっと見る
企業情報
mycar Tyre & Auto - Capalaba について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Capalaba Park, Corner of Mt Cotton Road and Redland Bay Road, 4157, Capalaba, QLD, オーストラリア
- (07) 3215 8311
4.8
優良
422件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
All done as requested.
2025年7月9日
Transparency in work to be done
Michael is always clear about what needs to be done and how much jobs will cost. The team are great
2025年7月9日
My Car at Capalaba: Michael and his team are amazing
Michael and his team are amazing. They were professional,friendly and helpful. I will always come back to My Car at Capalaba.
2025年7月4日
Only a small job to replace brake…
Only a small job to replace brake light, but was done quickly and staff were for friendly.
2025年7月5日
All round excellence
Easy online booking. Professional service finished within the advised time. Excellent after purchase care.
2025年6月21日
Friendly and very accommodating with…
Friendly and very accommodating with times. Very professional.
2025年6月16日
Timely and thorough
Good price, was able to complete work in timely manner.
Good feedback, plus gave rundown of work required in future.
Manager was friendly and helpful.
2025年6月12日
Time efficient
On arrival the technician was attentive and once the paperwork was signed the car service began.
The team leader contacted me to discuss possible additions to the service and allowed me to confirm pricing before proceeding.
Car with additional items was ready well before the requested time.
Very happy with the service and will be back.
2025年5月24日
Good job done immediately
2025年5月28日
Michael was great
Michael was great, had a small issue a few days after and he took care of it immediately.
2025年5月16日
Super fast and accomodating
2025年5月24日
Excellent service nice staff ..
Excellent service nice staff ... I was very happy with the service highly recommended will be back
2025年5月22日
I'm always happy with the team and…
I'm always happy with the team and level of service from My Car Capalaba and won't go anywhere else.
2025年5月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Booked in online for 4 new tyres
Booked in online for 4 new tyres. Made sure to get the correct ones via rego confirmation. Dropped the car in and 10 minutes later I get a call to tell me that those tyres won't fit, so an extra $80 on top of the price. Gave the ok. Tyres where fitted and a wheel alignment done quickly. When I picked the car up the heater was blowing full bore. I did not have the heater on when I dropped the car off. Two days later the check engine light was on and the oxygen sensor heater circuit has a malfunction.
A few months ago I took the same car to them for an emergency, only to be told my thermostat needed to be replaced, which had nothing to do with the emergency repair and which my regular mechanic had replaced less than a month before.
Lesson learnt. I won't deal with them again. I'll pay extra at Bob Jane or one of the other tyre places and not have to wonder what else has been tampered with so they can get return business.
2025年5月10日
自発的なレビュー
mycar Tyre & Auto - Capalaba からの回答
Hi Janet,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great personal service and staff…
personal service and staff knowledgeable and professional.
2025年5月7日
any Best service Capalaba are…
This company especially Capalaba are very warm and accommodating. You ring and there always there to give you the best quality care and service. I only go to My Car at Capalaba. Wouldn't go anywhere else.
2025年5月15日
👍👍👍👍👍👍👍👍👍👍
2025年5月9日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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