mycar Tyre & Auto - Carousel レビュー 

227
TrustScore 5段階評価の4.5

4.4

Westfield Shopping Centre, Liege Street, 6107 Cannington, WA, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I would have given 5 stars but was told in the initial phone booking that fitting the 4 tyres and wheel alignment would take approx 1 hour. When I dropped the car off when the store opened at 8.30am I... もっと見る

5つ星のうち5の評価

Absolutely amazing service! We brought our van in for repairs and the team at MyCar was incredibly friendly and professional. They fixed everything quickly, they showed us what they fixed and we ended... もっと見る

5つ星のうち5の評価

Firstly, on-line booking procedure is simple and straight forward albeit in this instance I was told it was a 135K service and paid accordingly. A phone call around midday advised that I had already... もっと見る

5つ星のうち5の評価

It was a busy Saturday afternoon over the peak Christmas Period. I was running abit late to pick up the car however staff at the counter was patient. I had issues with the fleet card, he was very kind... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車電装業
  3. カー バッテリー販売店
  4. 自動車修理・整備店
  5. 整備士
  6. オイル交換サービス

mycar Tyre & Auto - Carousel について

当該企業による記述

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


連絡先

  • Westfield Shopping Centre, Liege Street, 6107, Cannington, WA, オーストラリア

  • (08) 6330 7411

4.4

優良

TrustScore 5段階評価の4.5

227件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.4

すべてのレビュー

(227)

過去12か月のレビュー数: 35,636

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5つ星のうち3の評価

Too expensive for 150 000 service.

The service was very expense for 150 000, due to this, I will not be returning. Recommendations very good, but the feel the price was excessive. Also, my motor vehicle smells are oil … it has been a few days, and still not pleasant to drive with the windows up.

2024年10月14日
5つ星のうち3の評価

Satisfactory

Just put my car in for a general service. They weren’t pushy with extra sales (which is nice) however did suggest I replace my back windshield wiper be replaced with out there being any sign of being checked (ie the window is still dusty/unwashed). Compared to other services I’ve had at other centres there wasn’t any ‘above and beyond’ service.

2024年10月11日
5つ星のうち5の評価

Excellent service …

Had to go into Mycar Carousel 3 times in the last month, concern with a tyre fixed, headlight bulb fixed and brakes done rang on Saturday they added me on the schedule Monday. Great friendly service been going there for many years

2024年9月17日
5つ星のうち5の評価

Blown away by the quality service…

I have been "service centre hopping" since getting our new car. This is the first time I've been so wowed by service I'm keen to be a regular log book service customer. Booked online and got $100 off, car was ready 2 hours ahead of booked time, the extra work they found was quoted and given to me to take away and consider before booking in later, rather than the usual phone call "we need to do xyz it'll be # extra" and then it was discussed with me how urgent it was so I could make a judgement on when I would be able to bring the car back. Came back for the extra work the next week. Even though they were short staffed that day and the part sent was the wrong part they still managed to be done an hour before I expected to pick up my car. What an incredible effort by the team! Oh and the best bit, could get my tyres done all in one place! No extra trips to different stores.

2024年9月10日
5つ星のうち5の評価

Great service

Great service, really helpful staff, prompt and good communication. This is my second time using this service, and I will be back! Thank you

2024年9月20日
5つ星のうち5の評価

Helpful and convenient

Had to get a spare tyre repaired but turned out to be unrepairable. The technicians were very helpful in locating one for us and we got it repaired the next day with no dramas!

2024年9月8日
5つ星のうち3の評価

Fast service but don’t forget to reset my computer

Service was done very promptly, car was ready an hour and a half earlier than what I was expecting. They didn’t reset the computer of my car so now I have a notifications come on every time I turn on my car telling me I need to get my oil changed unfortunately because I live a fair distance away. I am unable to get this sorted.

2024年8月4日
5つ星のうち5の評価

Excellent service

Props to the young asian gentleman who served me at the reception when I picked up my car. He took the time to explain the quote to me in detail and I appreciate that very much. Your efforts are seen and appreciated.

2024年8月30日
5つ星のうち5の評価

Great job!

They went the extra mile to diagnose and fix problems with my car and did their best to keep the cost low for me. Thanks Mycar Carousel!

2024年8月23日
5つ星のうち2の評価

I would not go back

I took my car in for a service and it took longer than expected which wasn’t ideal when you’ve got a child with you. Then when I got home I realised they forgot to put a part back on after changing my oil. I only realised this because I could see the bonnet of my car was bowed from it sitting under. I got an apology but not even a discount or anything for my next service. I felt like they are overbooked and don’t really care.

2024年8月24日
mycar Tyre & Auto - Carousel ロゴ

mycar Tyre & Auto - Carousel からの回答

Hi April​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

5つ星のうち4の評価

Car Servicing

Great and fast service. I had to bring in my car for a few repairs/replacement jobs which i thought would take a dew days but were all completed in 1 day.

2024年8月8日

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