I was quite disappointed with My Car, as the prices I got for all the repairs were quite extensive. I also found the guy at reception in the morning quite abrupt and cold. I found a mechanic who quo... もっと見る
所在地
所在地を変更Carrum Down Regional Shopping Centre, 100 Hall Road, 3201 Carrum Downs, VIC, AU
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick and prompt service of car, staff are friendly & called to say what was needed & cost of repairs. I would recommend the Carrum Downs store.
Needed only one new tyre due a glass cut. Martin was extremely understanding and helpful, especially when I told him I wasn’t working at the moment. He offered to beat any competitor’s price a... もっと見る
Blade the young man who served me on the Saturday morning was a most friendly and polite young man who did a great job with my car and communication was excellent!
企業情報
mycar Tyre & Auto - Carrum Downs について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Carrum Down Regional Shopping Centre, 100 Hall Road, 3201, Carrum Downs, VIC, オーストラリア
- (03) 8585 7112
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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That are very friendly and honest will…
That are very friendly and honest will to go the extra mile to help you
Very good to deal with
Very good to deal with. Understanding and helpful. Excellent service thanks to Spencer.
Manager Experience: Interpersonal &professional skilill of…
Interpersonal & professional skill of manager.
A great experience in today's environment.
Brilliant service!
The gentleman who greeted me was instantly helpful and courteous. He went out of his way to be accommodating to my needs and provide the assistance I required. Thankyou so much.
Mycar always does a great job on my car…
Mycar always does a great job on my car servicing.
Always happy with the service.
Spencer was helpful and informative and…
Spencer was helpful and informative and was able to accept the car and have it fixed the same day. He was courteous and so grateful he liked steer me as quickly as he did
I upset today rang u 131328 was quoted…
I upset today rang u 131328 was quoted a Michelin tyre 185/65/14 $199 then the lady said she do it for $160 wheel alignment and when I mention I bought some costco there said no we cannot sell u the tyre now we want $199 honesty I never recommend step a foot on there door ever again /Carrum Downs headdoffice this number lost me as I use to go there never again shonky prices liars dont say I not been there as I have and wont be back
Professional and honest
Great customer service by the Team
回答に AI 支援を利用する場合があります詳細を表示
Basic Service for the price of logbook service
When making the appointment website was saying we will do whatever Holden require for this logbook service. However, when it comes to replacing the spark plugs which was clearly shown in the service logbook given by Holden I was told that I had to pay extra. I was told that I didn’t pay for it. For that money all they did was replaced the oil and the oil filter.Well, I paid for the logbook not for the basic service. When I asked them then what’s the difference between basic Service and the logbook service they said they write the service on the logbook. What a joke!

mycar Tyre & Auto - Carrum Downs からの回答
I got charged extra when I arrived…
I got charged extra when I arrived which I did not expect through my online order. They didn't give my car a wash either. They told me that my car needed other work done and the quote they offered me seemed really over inflated.
the service was quick
the service was quick, easy.
The replacement tyre was fitted within the day
Very average......
Not the most prompt and friendly welcome. The reception area was littered with leaves and had dirty windows. My 1 hour wait time for a simple puncture fix was extended to 1 1/2 hours so a lunch break could be taken. I returned and my wheel was not on my car, so I'm tipping l didn't receive a wheel balance...I'm a local resident who won't be returning.

mycar Tyre & Auto - Carrum Downs からの回答
Car service
It was local so easy to drop my car off..took it there at 8.00am but wasn’t ready till about 20 to 4… would have been nice if I could have dropped it off a little later.. that’s the only criticism.. the guy that served me was polite and explained what I might need to have done and when. So overall job well done 👍
Booked GWM Haval H6 for service
My husband booked my Haval H6 for service and was quoted $720. When he picked up car he was informed that no spark plugs were available and that onboard computer could not be reset because mycare Carrum Downs did not have the equipment. He was still charged the full service amount even though I had ask them to source the parts from GWM. He then had to book in to a GWM dealership to get the spark plugs and reset costing him a further $280 costing a total of $1000.
We'll never use Mycar again.
Nice staff
Nice staff, know their stuff and did my tyres quickly when they knew that I was waiting until they had finished,
Customer representative was not very…
Customer representative was not very friendly or polite this time. Usually would kindly ask for flybuys card , this time I have to request if I can get flybuys.

mycar Tyre & Auto - Carrum Downs からの回答
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