Needed only one new tyre due a glass cut. Martin was extremely understanding and helpful, especially when I told him I wasn’t working at the moment. He offered to beat any competitor’s price a... もっと見る
所在地
所在地を変更Carrum Down Regional Shopping Centre, 100 Hall Road, 3201 Carrum Downs, VIC, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
As usual great service Honesty Detailed invoice Phone call to tell me what the car needed, but when I asked for advice on what car I should be looking at upgrading too Spencer wasn’t very helpf... もっと見る
Everything from the online booking system to dropping off and picking up was easy. I didn't have to wait around to drop off or pick up and they called me to let me know my key was low on battery and g... もっと見る
I couldn’t be more happy, with the support I get, from the team at Carrum Downs, I got my car serviced last Saturday, an engine light came up Tuesday morning, rang them and the where very accommodati... もっと見る
企業情報
mycar Tyre & Auto - Carrum Downs について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Carrum Down Regional Shopping Centre, 100 Hall Road, 3201, Carrum Downs, VIC, オーストラリア
- (03) 8585 7112
4.2
ほぼ満足
256件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Do not take your car to Carrum Downs
Do not take your car to Carrum Downs. They will charge you a fortune whilst turning your car into a mess at the same time. Car was fine and was booked in just for a service. It now has transmission problems and is so out of tune it’s not funny. Avoid at all costs.
2026年8月13日
自発的なレビュー
Quick and prompt service of car
Quick and prompt service of car, staff are friendly & called to say what was needed & cost of repairs. I would recommend the Carrum Downs store.
2026年6月25日
自発的なレビュー
Blade the young man who served me on…
Blade the young man who served me on the Saturday morning was a most friendly and polite young man who did a great job with my car and communication was excellent!
2026年6月6日
I was quite disappointed with My Car
I was quite disappointed with My Car, as the prices I got for all the repairs were quite extensive. I also found the guy at reception in the morning quite abrupt and cold.
I found a mechanic who quoted me under half the price I was quoted at My Car. :/
Needless to say, I will not be returning.
2026年6月10日
Replacing Windscreen wipers
The two guys I spoke with were organised and helpful. No complaints from me.
2026年5月24日
The person on the front desk could try…
The person on the front desk could try being friendly to customers otherwise I'm happy with the work carried out
2026年5月4日
I am quite happy with the job on my…
I am quite happy with the job on my car, I received a phone call explaining what needed doing on my car and how much it would cost the person on the phone was very polite and considerate.
2026年4月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Took my car to have a wheel alignment
Took my car to have a wheel alignment.
Customer service was NOT great.
Staff did not elaborate in more detail about damage or next steps to work on damage. (Very minimal feedback on pick up of car).
Staff appeared disinterested in engaging with myself. I would imagine if my husband dealing in this situation staff may have been more engaging and elaborate further regarding my cars issues.
Customer service needs work.
I went to a local small business and received much better service that showed interest and explained my cars damage and how to move forward.
As a female I do NOT recommend my car Carrum Downs.
2026年4月21日
自発的なレビュー
mycar Tyre & Auto - Carrum Downs からの回答
Hi Katie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Everything was done well except I had…
Everything was done well except I had to wait for the car for about 45 minutes
2026年4月8日
Replaced battery without customer…
Replaced battery without customer written approval. Disputes about follow up payment and end up with refund
2026年4月4日
mycar Tyre & Auto - Carrum Downs からの回答
Hi Peter,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great customer service and very…
Great customer service and very informative - explaining the service and warranty and tyre repair
2026年2月13日
Fast and easy experience
Fast and easy experience! Booked online and was able to get my car serviced two days later. Staff were friendly and helpful also.
2026年3月19日
Dropped off tyre for repair and they…
Dropped off tyre for repair and they advised it will be ready at 5pm and it was.
2026年3月18日
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