The store manager, Steve, along with his assistant, Sam, provided exceptional service. Steve volunteered to take my car for a test drive to pinpoint the specific issues causing the noise. He offered a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a great experience at mycar Tyre & Auto recently. The service was excellent from start to finish. Siam in particular stood out for his attention to detail and his genuine willingness to help. He... もっと見る
After a full brake disc and pad replacement an annoying squeal developed at low-speed with light-braking. Took the vehicle back in and they made adjustments which improved but didn't resolve the issue... もっと見る
I owned a Nissan for several years and always took it to MyCar in Casuarina NT, I never had any problems. A year ago I changed cars and now I have an MG. They did its six-month service, and on Friday,... もっと見る
企業情報
mycar Tyre & Auto - Casuarina について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Linton Street, 810, Casuarina, Northern Territory, オーストラリア
- (08) 8995 7301
4.7
優良
379件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Being going to MyCar for years now.
Being going to my car for years now
Location is great! Service is great.
And will continue to be a customer for many more years.
2025年1月21日
Good service
2025年1月8日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Job not done properly.
Liked quick job and text when ready.
Disliked, I asked for a particular tyre to be kept as the spare which wasn't done so I had to get them find the one they took off and re fit it.
Invoice says new valve stems but they were not replaced.
Tyre pressures were not set to correct road pressures, they were all left at fitting pressures of around 45psi.
2025年1月8日
mycar Tyre & Auto - Casuarina からの回答
Hi Danny,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Getting good tyres on my car Android…
Getting good tyres on my car Android response by the lady I spike with good customer service well done
2024年12月31日
Quick and friendly service
I had a RWC check booked in, and wanted to add a battery check later on, which was achieved with a quick phone call. Received a text and a call in one hour of dropping off, both tasks completed. Was advised that the RWC has already been uploaded to MVR and received a paper copy as well. Realized later that there was no additional charge for the battery check. Very happy with the pleasant interactions with the helpful front staff - Steven and Saj. Would definitely be returning for future auto needs.
2025年1月3日
Good customer care and good product
2024年12月28日
Great service
30k logbook service for my VW Amarok.
$300 cheaper than the dealership.
Very prompt and professional. I’ve had several of my vehicles serviced over the years here and literally saved thousands from absurd dealership prices.
2024年12月27日
Got timely servicing and necessary…
Got timely servicing and necessary replacement of parts before holidays
2024年12月23日
Steve and team have great customer service …
Steve and team have great customer service and we are really happy with the service and price.
2024年12月16日
Very pleased of mycar service at Casuarina NT
Easy to make booking. Very accommodating. Received reminder of the booking a day before. Courteous and prompt service
2024年12月6日
Staff were good & guided well to…
Staff were good & guided well to everyone there.
Everything was smooth while dropping off & hand over time of my car.
2024年12月3日
Great service and price checking was…
Great service and price checking was amazing and save us money which was fantastic. Service and delivery of the vehicle was also smooth and excellent.
2024年11月22日
Happy Customer
I have been taken my vehicle to My Car at Casuarina here in Darwin for many years now. The team are very pleasant, professional and friendly. Most specially to Steve and the guy at the reception.
2024年11月20日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。