Really happy with my recent service experience. The team was prompt, efficient, and thorough — exactly what you want when dropping your car off. They also went above and beyond by helping me with some... もっと見る
所在地
所在地を変更Coolalinga Village Shopping Centre 425 Stuart Highway, enter off Fairweather Crescent, 839 Coolalinga, NT, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have been customers of mycar for many years now. We have always been treated with courtesy and respect by front-end and workshop staff. Every book service has been attained to a high standard, and... もっと見る
Good experience, they explained what was wrong with my car and what they needed to change. Gave me a quote and an expectation of when that replacement would be needed so I didn’t have to book in too e... もっと見る
Friendly professional service. Rang to confirm anything that needed doing to car. Ie air filter. Explaining any further work needed and what was urgent and what was to be done”monitor”. Can fi... もっと見る
企業情報
mycar Tyre & Auto - Coolalinga について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Coolalinga Village Shopping Centre 425 Stuart Highway, enter off Fairweather Crescent, 839, Coolalinga, NT, オーストラリア
- (08) 8995 7304
4.8
優良
521件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
My issues were not addressed
My issues were not addressed. Seemed that they had no time to investigate the issues. Obviously now I need to find a mechanic who actually listens.
2025年4月2日
mycar Tyre & Auto - Coolalinga からの回答
Hi Ralph,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I have been going to them along time…
I have been going to them along time and they are very helpful and let me know what’s going on which is appreciated .
2025年3月31日
Quick fixer
I needed a quick fix to my car which was badly needed and when I approached the team at my car Coolalinga branch they understood my urgency and straight away helped to fix the issue without an appointment it was so kind of them. Thank you guys.
2025年4月5日
The service was absolutely amazing!
The service was absolutely amazing!! I will be definitely be coming back again! Super happy with my experience.
2025年3月20日
Trustworthy honest prompt service
2025年4月1日
Bad communication and overcharged
When I booked my car in, I was advised that I'd need a new air filter however I was not advised that my bill would be 3 times the usual cost of a service. I paid for 4.5 hours of labour however you didn't have my car for that long, it was 4 hours. I've suffered considerable stress from this encounter with your company.
2025年3月29日
mycar Tyre & Auto - Coolalinga からの回答
Hi NT,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Always helpful and responsive
Always helpful and responsive. Received car at late notice and made an effort to repair in good time.
2025年3月24日
Excellent customer service on a last…
Excellent customer service on a last minute tyre repair.
2025年3月22日
自発的なレビュー
I went in to get a puncher repair only…
I went in to get a puncher repair only to find out my tire had a side wall spit 😠. Management was good enough workout an awesome price for two new tires fixed balance wheel alignment all in the same price with same day fitted. Awesome work guys keep it up 👍🏾 very satisfied.
2025年3月17日
Staff accomodating!
2025年3月3日
Fabulous service
Fabulous service, they made sure the tires I wanted were available at earliest possible convenience for me. And I got a booking that suited me, work was quickly and well. Great service and a very happy customer
2025年2月19日
Honest, and hard-working staff that do a quality job
Always a pleasure to deal with the staff at Mycar Coolalinga. Honest, and hard-working staff that do a quality job.
I have used them for Rego checks, logbook service and tyres all with highly satisfied outcomes.
2025年2月19日
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