mycar Tyre & Auto - Cranbourne レビュー 

348
TrustScore 5段階評価の4.5

4.7

1120 Cranbourne Frankston Rd, 3977 Cranbourne, VIC, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Nothing was a problem for Craig even though l didn’t have an appointment. Gave me helpful advice at no cost. Thank you for your help Russell

5つ星のうち5の評価

I had an unexpected slow puncture in my rear driver's side tyre and needed help urgently. I called MyCar Cranbourne Park on my way home from work today 29/06/2026 and they were able to fit me in... もっと見る

5つ星のうち5の評価

Service was friendly and efficient. Mechanic provided a proper itemised quote, worked with me to complete more urgent repairs within my stated budget, and made a plan to complete less urgent work at a... もっと見る

5つ星のうち5の評価

Visited My Car Cranbourne on 14 June 2025 for a tyre replacement, and I couldn't be happier with the service. I called in on short notice and Craig was able to fit me in quickly without any hassle... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車電装業
  3. カー バッテリー販売店
  4. 自動車修理・整備店
  5. 整備士
  6. オイル交換サービス

mycar Tyre & Auto - Cranbourne について

当該企業による記述

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


連絡先

  • 1120 Cranbourne Frankston Rd, 3977, Cranbourne, VIC, オーストラリア

  • (03) 8585 7176

4.7

優良

TrustScore 5段階評価の4.5

348件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(348)

過去12か月のレビュー数: 32,165

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5つ星のうち4の評価

The price match was great

The price match was great. The customer service was good. They advised that the tire swap would take 90 minutes but it took three hours inc the alignment.

2025年5月2日
5つ星のうち3の評価

CE Cranbourne needs to treat customers better

Update: I called the mycar customer care number in the reply to my review and they immediately fixed the issue. Very happy.
Dropped my car in for a log book service Thursday Arvo for the Friday booking. Didn't get it back until Saturday. For my previous booking, I also dropped it off Thurs for a Friday booking and didn't get it back until Monday. That time Craig (manager) called and apologised and said he would comp the $70 for the part they couldn't get in time, which was great, but was charged for it anyway. Even though a note was put on my file about the missed discount, when I brought it up for this appointment Craig made me feel like I was being unreasonable because I was getting $100 off for a Pirelli tire promotion when I bought 4 new tyres from them a few months earlier. I'm not unreasonable. I know Friday appointments can be difficult, but if you say you're going to comp something, do it. And don't try and embarrass the customer if they bring up your error.

2025年5月4日
mycar Tyre & Auto - Cranbourne ロゴ

mycar Tyre & Auto - Cranbourne からの回答

Hi Michael​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

5つ星のうち5の評価

Friendly and professional…

Friendly and professional communication.
They made it possible that I could come on the same morning with a flat tyre. The service was quick.
Though I had a Tyre Care Plan and they didn't earn any money with the puncture repair.

2025年4月23日
5つ星のうち5の評価

Efficient service

Efficient service, honest and transparent as well as competitively priced. Craig is a pleasure to deal with who always calls prior to collection to advise of any additional work and costs if required.

2025年4月16日
5つ星のうち5の評価

What a great experience I had with Craig

What a great experience I had with Craig from My Car in Cranbourne. Craig was super helpful and really easy to communicate with. I would definitely recommend My Car in Cranbourne for anyone looking to service a car or tyres.

2025年4月9日
5つ星のうち5の評価

Thanks

Craig at My Car Cranbourne is honest and obliging and all work is done in a timely manner. I am a repeat customer and highly suggest you check them out

2025年3月28日
5つ星のうち5の評価

Dashboard issues

We called in as our dashboard on our Honda CRV was lit up like a Christmas tree. Didn’t know if it was safe to drive but they very promptly put their equipment onto out car and sorted our issues. Thank you once again for helping us out when we didn’t have an appt. Car seems to be all happy again and so are we.

2025年3月21日
5つ星のうち1の評価

I was recommended to do logbook…

I was recommended to do logbook service, which cost me more but the service provided wasn’t on the nissan qashqai logbook. I had no copy of any logbook recommended check up from nissan neither the CE mycar branch. They did not show any kind of logbook services that was necessary for my specific car.

2025年3月21日
5つ星のうち5の評価

5 stars

Professional, efficient, effective and friendly. Always a positive experience when I have car trouble, will continue to come back and highly recommend

2025年3月19日

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