Staff were super friendly, super punctual, and didn't make me feel dumb for not knowing a lick about cars. Fixed up what needed fixing, and explained what still needed doing, gave a timeline of when... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a puncture in a tyre and took it to Mycar Delacombe for repair. The tyre was repaired and replaced on my car within the time frame I requested.
Done auto service and all tyre change including wheel alignment. Notified the store about non closing the engine oil cap after reaching home. I drove back and rechecked with them. Also I noticed a ri... もっと見る
I had my car in for a service and a couple new tyres. I really like the online booking service and how you pay when booking. You know exactly how much, so no surprises at pickup. The guys were... もっと見る
企業情報
mycar Tyre & Auto - Delacombe について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Delacombe Town Centre, 315 Glenelg Highway, 3351, Smythes Creek, VIC, オーストラリア
- (03) 8585 7173
4.8
優良
389件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My car was ready to pickup on time.
I requested that my car be serviced whilst we were shopping and having lunch. ...... and it was!
2024年12月9日
Delacombe MyCar are the best!
Delacombe My Car are friendly, efficient and affordable. They have always looked after myself and my car.. Wouldn’t want to go anywhere else. I’m very grateful I found them (plus the free road side assist is a bonus) 😁
2024年12月4日
Very Highly Recommend DTC My Car🤗Two Very Happy Customers
I got my tyres 18months ago, Jack and the team at My Car DTC were very friendly helpful and knowledgeable, explaining all the extra ongoing benefits.
So we Returned for my husbands Subaru tyres, Jack especially went over and above to get the best tyres at the best price for our car. Really appreciate his efforts.
Two Very Happy customers will spread the word to all our friends and family.
2024年11月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
No courtesy call
Customer service wasn’t at par with the previous years I’ve been taking my car in this branch for service. No courtesy call when it was finished, leaving us in wonder when it is ready. Couldn’t contact the CS neither to atleast find out for ourselves. As My car doesn’t have the pick up /drop off of clients we had to walk in the heat to get the car later in the pm guessing it might have been ready by then. Explanation of parts to be repaired is very rushed.surely, they can be considerate than this
2024年11月29日
mycar Tyre & Auto - Delacombe からの回答
Hi Melany,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service with friendly staff.
2024年11月18日
I was charged $240.00 to replace a…
I was charged $240.00 to replace a broken window. An hour and fifty minutes labour I was charged. That is over a $120.00 an hour. Come on, I get my car, my wife’s car and the mother in laws car all serviced by you at DTC. Not no more, you have lost our regular customers..
2024年11月25日
mycar Tyre & Auto - Delacombe からの回答
Hi Dean,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
They are very reliable punctual n very good with both vehical
Its near my home and my both vehicle service with them no issue at all so very much recommended to everyone
2024年11月15日
I am always pleased with the excellent…
I am always pleased with the excellent service I receive every time the car is serviced.
2024年11月16日
Guy were spot on with service and…
Guy were spot on with service and assisting with me and my cars needs
Very happy with the professional standards.
2024年11月12日
Brilliant customer service
Brilliant customer service, took the time to listen, gave knowledgeable advice and the car was ready at the agreed time.
2024年11月13日
Not impressed
Made a booking for 2 new tyres and a wheel alignment. Was told it would take 30 to 45 minutes. Ended up taking 90 minutes. Quite inconvenient.
2024年11月11日
mycar Tyre & Auto - Delacombe からの回答
Hi James,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The person I spoke with was informative…
The person I spoke with was informative about what needed to be done and the price. Call was provided with an update on further items that would require addressing. Car was available to be picked up prior to agreed time and the bonus of 12 months roadside assistance is great. Can’t speak highly enough of the person who I spoke with initially and who served me on the day.
2024年11月6日
Very efficient
Initially I was concerned as the tyres for my car had not arrived in time for my booking, however this was quickly and efficiently rectified and all four tyres were fitted in good time. I would certainly use mycar again and am happy to recommend.
2024年10月29日
Easy booking and payment online
Easy booking and payment online. Pleasant staff. Job done quickly.
2024年10月25日
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