I pulled into a parking lot on Royal Street just moments after my engine let out a loud knocking sound and a stong burning smell. By pure luck, the mycar workshop was directly across the road. The m... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Rescheduled service 2 weeks prior, arrived and was not in the system. The staff member at the counter was good enough to schedule me in. Normally, when you take the car for service, its generally v... もっと見る
This is definitely the right place for all car and trye related best service. Perfect from the start to finish. Honest, full of integrity and one of the best client-centered professional teams compa... もっと見る
Huge thanks to Garret and mechanics at My Car East Perth! They went “above and beyond” to fix the power steering on my car - arranging a refurb of parts rather than ordering new from Korea which w... もっと見る
企業情報
mycar Tyre & Auto - East Perth について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
52-62 Lord Street, Corner of Royal Street, 6004, East Perth, WA, オーストラリア
- (08) 6330 7425
4.3
優良
406件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Didn’t address the problem I asked them…
Didn’t address the problem I asked them to. Didn’t even check it out. Car still has the problem.
2024年9月13日
mycar Tyre & Auto - East Perth からの回答
Hi Jackie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Very professional experience
2024年9月1日
The local East Perth store has always…
The local East Perth store has always been very good and professional, have used them for last 12 years .
I was disappointed this time wanted to talk to them directly but the lady who took my call just would not transfer my call, she was courteous but that's not the point
2024年8月27日
Dealing friendly and professional staff.
2024年8月29日
I called to book the replacement of my…
I called to book the replacement of my four tyres as a previous customer, the lady assured me over the phone that I was buying paying for three tyres and get one free.and when I got at the east Perth store, I asked the guy which he agreed. But he tricked me because after fixing the tyres, I went back to pay, he charged me for all four tyres and never gave me any discount. I felt tricked and lied to by mycar .
2024年8月27日
mycar Tyre & Auto - East Perth からの回答
Hi Sylvanus,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great Customer service and workmanship.
The customer service and the ease of booking a tyre appointment were definite plus points. Additionally, the car was ready earlier than anticipated and the sales assistant (David) did a great job trying to source the Run-Flat tyres from Pirelli that I had requested despite the online stock indicating ‘0’ tyres. Great job team! I’m a happy customer.
2024年8月24日
Friendly and professional service
From the first contact and throughout the entire process of enquiring about, booking and the fitting of new tyres their service was always friendly and professional. Everyone went out of their way to ensure all went well. The workshop and reception areas were clean and professionally run.
2024年8月24日
New Tyres replacement service.
I'd juat changed my tyres. Service was awesome and staffs were very friendly. Thank you.
2024年8月23日
I recently had a small emergency with…
I recently had a small emergency with my car and visited one of their locations. Despite not having an appointment, they squeezed me in and resolved my issue promptly. The staff were incredibly friendly and helpful. Highly recommend their service!
2024年8月15日
East Perth Mycar experience.
East Perth Mycar was exceptionally friendly and professional on my arrival, I was served quickly and was welcomed to do my office work on their waiting couch while they attended to my car. During this time I saw not only were they exceptionally busy, but also all staff conducted themselves with kindness and efficiency.
2024年8月16日
East Perth team were great as always
East Perth team were great as always, sat with me to go through my concerns and gave options and recommendations on future service and maintenance plan.
Friendly and efficient.
Thank you
2024年8月10日
Honest on their vehicle assessment of…
Honest on their vehicle assessment of service and prompt.
2024年7月25日
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