I'm very particular with my Mercedes. I have been talking it to my car for a few years and I wouldn't trust anyone else now. The work is great and the team are always courteous and will listen to any... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very helpful, pleasant staff. From booking through to dropping my car, and then picking it up, all staff were professional and polite. Wonderful customer service. Thank you very much.
My wife recently visited the mycar Ed.Square branch and had a fantastic experience, all thanks to Danny and the crew. She couldn’t stop talking about the excellent customer service they provided. Da... もっと見る
Danny has been amazing! I felt so confident in his hands, because he was honest, trustworthy and so knowledgeable. I would highly recommend mycar Ed Square if you want quality service and exceptional... もっと見る
企業情報
mycar Tyre & Auto - Edmondson Park について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Ed.Square Shopping Centre, 52 Soldiers Parade, 2174, Edmondson Park, NSW, オーストラリア
- (02) 9212 8965
4.6
優良
335件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service as always
Great service as always. Identified a safety issue and addressed it immediately. Thanks :)
2024年10月1日
The staff were very helpful
The staff were very helpful. They made the entire process seamless.
2024年9月24日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Terrible experience
Terrible experience
I recently had serviced my Mazda in MyCar Edmondson Park.
Upon delivery the fuel cap was open.
When driving for a few kms on the M5 i can hear a noise coming from the engine.
I had to stop and see whats happening. Could not find anything on that spot.
When I get back home, I did a thorough check and find out that the air filter box was not fitted properly!
Who knows what has been sucked into the engine !!!
I have fixed that myself and then checked what else was wrong. I found that the engine oil visibly seems higher and windscreen washer pan was bone dry.
I had overall good experience using MyCar for servicing my cars, but this time it was not acceptable.
I called the store and requested for a refund, store person advised to bring the car back to the store so they can check, but denied for a refund.
2024年9月17日
mycar Tyre & Auto - Edmondson Park からの回答
Hi AJ,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great customer service
Great customer service , friendly clean office and well explained service report 👍
2024年9月22日
Very supportive staff
Very supportive staff, kept me updated with the job status and carried out the work well before the actual committed time.
2024年9月19日
Danny and team is very friendly and…
Danny and team is very friendly and knowledgeable. The team always helpfull and very fair.
2024年9月9日
Great Experience
Amazing customer service. Friendly and professional. Would definitely recommend.
2024年9月6日
Very helpful and friendly staff
2024年9月4日
I enjoyed the flexibility of booking…
I enjoyed the flexibility of booking online knowing the tyres I wanted were ready reducing the time my car was in the workshop.
2024年8月31日
Danny from the front desk was lovely
Danny from the front desk was lovely. He explained everything to me and broke down the cost of my tyre replacement, which was really appreciated.
Will definitely be coming back!
2024年8月21日
Excellent service at mycar Ed Square
I've been coming into mycar Ed Square for a few years now and I've always had a really great experience.
The guys are always friendly, accommodating and go above and beyond.
Highly recommend mycar at Ed Square.
2024年8月16日
Easy to deal with and no surprises
Easy to deal with and no surprises. This is a professional team that do not match up additional items to extract more money from their customers. They do the job well and tell it like it is.
2024年8月8日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。