Needed to have a new brake light globe installed urgently. Once again, I was looked after by Ray Bolder & his awesome team. The attention level was as if I was getting a major service done. Very prof... もっと見る
所在地
所在地を変更The Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221 Elanora, Queensland, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service, polite young man took my tire that had a screw in it, I forgot to pick it up the next day! I go to get it on Friday and, told me to park it up and come back in 20 minutes, sure en... もっと見る
Ray Luke and Anthony at mycar elanora really went out of their way to make this the best tyre service I have had in a very long time. When I was leaving they where also going out of there way to help... もっと見る
I found Elanora office of “My Car” very helpful & efficient in conducting my regular 6 monthly log book service. I was kept informed & contacted prior to any additional work which they suggested... もっと見る
企業情報
mycar Tyre & Auto - Elanora について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
The Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221, Elanora, Queensland, オーストラリア
- (07) 3215 8315
4.6
優良
405件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Have always had excellent service at the Elanora branch, including today. Staff are a credit to your company.
2025年1月13日
自発的なレビュー
My car was fantastic
My car was fantastic. They managed to start my car in the car park to save me money on a tow truck. Then they completed the problem so fast so I could get my son from daycare. Very friendly too.
2025年1月10日
Ray was very good,found the problem and…
Ray was very good,found the problem and ordered the parts and got it fixed.Very professional and knew his stuff.
Great customer service and I would recommend them all the time.
Great job by Ray.
2025年1月6日
Efficient and Accomodating:
Efficient and Accomodating:
The team got me in last minute to do a pre-purchase car inspection. They were efficient and honest about what was great about the car and what was going to need fixing soon. They were honest about the cost of these things that needed to be fixed and gave me insight on the value of the car which gave me the confidence to negotiate with my seller. Great team, very professional and thorough. Highly recommend.
2025年1月2日
自発的なレビュー
Follow up great
Follow up great, car was ready in timeframe promised.
Pleased with the outcome.
2025年1月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Customer Service lacking
Tyres had to be ordered in (that's all good) was told would be done Tuesday & would be called when ready. Lunchtime Tues, no call, walked 30mins to shops as had other stuff to do only to see the car was ready, tyres fitted. When paying was told that was actually done Monday as tyres came in early. Missed a 2nd day of work when no need. Car out in the hot sun all day could not touch the steering wheel, car hotter than a sauna, & the windscreen sunshield was right there on the passenger side. No thought what so ever as to go that extra bit & put it up or open the windows a touch. Not impressed on both counts. Will not be back.
2024年12月31日
mycar Tyre & Auto - Elanora からの回答
Hi Steven,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The mechanic was efficient
The mechanic was efficient, honest and communicated well with me.
2024年12月21日
the gentleman at the front counter was…
the gentleman at the front counter was extremely helpful and knowledgeable and the location is very convenient for us
2024年12月20日
Outstanding service from start to…
Outstanding service from start to finish. This is the 3rd time i have bought a set of tyres from mycar and have had great service every time.
2024年12月24日
I was charged twice for the wheel…
I was charged twice for the wheel alignment and charged to fix my back left brake light and it wasn't done..can your elanora workshop give us a call to discuss as per my email?
Ph 0421971086
2024年12月17日
mycar Tyre & Auto - Elanora からの回答
Hi Peter,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Thankyou to the legends at my tyre…
Thankyou to the legends at my tyre elanora, today they went above and beyond to help me out with my tyre and I can’t be more greatful. Thanks for helping me get back on the road guys. Skilled and kind professionals Thankyou again. Candice :)
2024年12月12日
自発的なレビュー
What a Top Experience
All I can say is Ray, Rowen,Chip and the rest of the boys at Elanora are the best mechanics on the coast. Always ready to step in and help. Nothing is too much trouble for them. Fantastic service. Pleasant to deal with. Explains everything. I’m just so happy they look after my car.
2024年12月4日
Black Friday tyre special
Black Friday tyre special, so great price. Fast efficient service, could not fault them
2024年12月6日
Very professional and knowledgeable at…
Very professional and knowledgeable at a great price. Highly recommend
2024年11月29日
自発的なレビュー
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