The team were friendly from the start and made everything feel easy, especially the online booking which was quick and straightforward. What stood out most was how helpful and attentive they were... もっと見る
所在地
所在地を変更Fairfield Central Shopping Centre, 2-30 Lakeside Drive, 4811 Idalia, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booked in for 9am drop off and 12:30 pick up. Got there at 1pm and told it wasn't ready it. No call before hand. Had to push to get the information of when it would be ready (2:30pm), again no call to... もっと見る
friendly, fast and efficient. Several weeks before booking the service to replace my tires at the Fairfield location, I had an unrelated valve steam leak on my spare tire (while driving with a deflat... もっと見る
Went there with a car problem they sorted it out and were very helpful and a very reasonable price. Thank you guys.
企業情報
mycar Tyre & Auto - Fairfield Central について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Fairfield Central Shopping Centre, 2-30 Lakeside Drive, 4811, Idalia, QLD, オーストラリア
- (07) 4848 7511
4.8
優良
233件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Booked and paid for two tyres to be…
Booked and paid for two tyres to be fitted 3 days in advance, and they still couldn’t arrange the tyres to be in store for the booking. Then to make things worse, no phone call to let us know. Just wait until we show up to let us know we had to go and wait for a phone call that never happened after 3 days of waiting. Absolutely pathetic service, and infact I am still waiting to receive my refund. I will be contacting the store tomorrow morning to chase that up next as well!!
Do better, it’s not hard. I’ve worked in the same industry for 15 years. Let’s here your next excuse.
2023年4月10日
Good service
I had an issue with a misfire and a full log book service being required. The problem was diagnosed and repairs etc completed in an efficient, timely manner ….great communication.
2023年4月3日
Damage sustained to car
Tyres & customer service was great. However I discovered my steering wheel had a big chunk missing from it after collecting my car. Clearly care was not taken by the person working on my car
2023年2月2日
Great experience with the team at…
Great experience with the team at Fairfield Central. Helpful, honest and professional team. Will be back
2023年2月20日
Excellent service
2023年2月2日
Timely and Efficient
The work force arrived and opened on time. vehicle was ready for collection 15mins before stated time.
2023年1月11日
Lack of communication
Booked in for 9am drop off and 12:30 pick up. Got there at 1pm and told it wasn't ready it. No call before hand. Had to push to get the information of when it would be ready (2:30pm), again no call to let me know when it was ready. No apology either. Asked for all lights to be changed, but they only changed the bulbs that were out.
2023年1月4日
The customer service was spot on
The customer service was spot on. The guys explained everything and made you feel welcome.
2022年12月29日
Friendly team, great service
I was running late to my booking and they accommodated that in a polite and friendly way. Booking my car in was an easy process, and the communication regarding my car was even better. Nothing seemed like a hassle at all.
2023年1月2日
Honest advice and genuine people
No sales gimmicks required when you have workers who are professionals in their field. They are there to ensure that the customer gets value for their money and that the work performed is quality at its finest.
2022年12月22日
Customer service poor
Firstly the wrong tyres were ordered I had to wait another week to have new ones ordered and replace.
Secondly they replaced the wrong 2 tyres after being told which two tyres to replace.
2022年11月30日
The staff were lovely
2022年10月28日
Top place
The mechanic done a small job for me a week before when I needed help told him I would be back great service great guys happy with results
2022年11月1日
Staff always helpful and friendly.
2022年10月21日
Helpfully friendly staff willing to…
Helpfully friendly staff willing to listen to your concerns about car and follow through with great service.
2022年10月13日
Very Professional & excellent customer…
Very Professional & excellent customer service. Will definately return for all future services & will be recommending to friends & family.
2022年10月1日
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