mycar Tyre & Auto - Fountain Gate レビュー 

489
TrustScore 5段階評価の5

4.8

Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805 Narre Warren, VIC, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

I usually have a great experience with mycar fountain gate, however the manager was about 20 minutes late on Saturday morning. There was a line of people and it took an additional 15 minutes to drop o... もっと見る

企業が回答しました

5つ星のうち5の評価

The entire team is super friendly and do an amazing job. My second logbook service here and they are spectacular. Highly recommend! They take the time to explain everything being done and they can do... もっと見る

5つ星のうち5の評価

The team at Mycar Fountain Gate were very friendly to deal with and thorough in the servicing provided, identifying issues that could have proved very costly if left unchecked and kept me updated ever... もっと見る

5つ星のうち5の評価

I was nervous going in after being screwed around by other mechanics. Staff were friendly and supportive, gave me a list of what will need to be done on the spot and in the future with a guide plan... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車電装業
  3. カー バッテリー販売店
  4. 自動車修理・整備店
  5. 整備士
  6. オイル交換サービス

mycar Tyre & Auto - Fountain Gate について

当該企業による記述

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


連絡先

  • Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805, Narre Warren, VIC, オーストラリア

  • (03) 8585 7103

4.8

優良

TrustScore 5段階評価の5

489件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.8

すべてのレビュー

(489)

過去12か月のレビュー数: 32,254

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5つ星のうち4の評価

The service was very good

The service was very good. Very pleased with the professionalism and down to earth attitude of the staff. They were short staffed so service took a bit longer than expected but I didn’t mind waiting. I was offered the use of facilities and refreshments if I wanted/needed. Overall it was a positive experience.

2025年4月16日
5つ星のうち5の評価

Really happy with the experience

Really happy with the experience, timing was spot on which meant I was able to do shopping with kids and drop the car off and pickup easily, staff were friendly and helpful, would definitely use again.

2025年4月10日
5つ星のうち5の評価

From time of call to Mycar Chris an I…

From time of call to Mycar Chris an I think his name is lucas at fountain gate my car were amazing their customer service communication were very well explained i was happy with their outstanding service i will definitely spread the word an will use them again Thank you again everyone

2025年3月19日
5つ星のうち1の評価

Appointment was given at 10:30

Appointment was given at 10:30. I was told by staff to come at 8:00am (reached at 8:15am). I told before going that I will wait there. Waited for nearly 3:45 hours . If it was not possible to do job around 8:30 why I was asked to drop car so early.
Online system was not accepting personal email address thus used official and now getting email on official email address.

2025年3月15日
5つ星のうち5の評価

Respectful to women and a fair price

great customer service very human approach. Cant speak highly enough were very kind and respectful. First time i have had my car serviced that I wasn't talked down to as a young woman. there was no unnecessary upsell. Genuinely will be back.

2025年3月20日
5つ星のうち2の評価

Tyre wasn't available at the time i…

Tyre wasn't available at the time i booked in. Was told 1hr to fix. Went back 1.30mins later and was told the tyre had not arrived yet. They said they would send me a text when done. I walked home and called back at 3.30 to find the trye have been fitted Txt arrive as i was talking. Customer service is lacking which is dissapointing as i have always been a Kmart customer.

2025年3月18日
mycar Tyre & Auto - Fountain Gate ロゴ

mycar Tyre & Auto - Fountain Gate からの回答

Hi Michael​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

5つ星のうち5の評価

Excellent communication and customer service.

Communication and customer service were excellent. Logan checked my car in and kept in touch with me all day regarding any decisions that had to be made. He also provided comprehensive feedback when I came to pick my car up. Employee of the month!

2025年3月13日
5つ星のうち5の評価

Great Job

Even though they were a mechanic down. Vehicle was ready at about when I asked for it. Was kept updated throughout the day regarding what my car needed.

2025年2月24日

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