Michael was incredible. As a female it is always quite daunting heading to the mechanic, particularly when there are things wrong with your car. Michael explained everything very clearly, and made me... もっと見る
所在地
所在地を変更Reddy Express Service Station, Corner of Murphy Road and Ellison Road, 4034 Geebung, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Service is always great at MyCar Tyre & Auto located at Geebung QLD. Staff are helpful & answers all of my questions. Recently had my car serviced, which was really quick & the team did great - runs a... もっと見る
This place provided excellent real old fashioned customer service experience swapping some tyres around for my 86 year old mother, as well as checking a tyre and would not take any money for his effor... もっと見る
I highly recommend you get your car serviced at My Car Geebung. Michael honestly went above and beyond to assist me with my broken down car he managed to get it moving again despite many challenges.... もっと見る
企業情報
mycar Tyre & Auto - Geebung について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Reddy Express Service Station, Corner of Murphy Road and Ellison Road, 4034, Geebung, QLD, オーストラリア
- (07) 3215 8317
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Michael who assisted me was nothing…
Michael who assisted me was nothing short of a legend . Whilst extremely busy with multiple tasks he managed to sort out our mechanical issue extremely quickly and hassle free . Well done team !
Prompt and Efficient
Good advice. Went out of mile in getting my Aircon serviced through another technician. Called few times to confirm few things to be serviced, other than normal servicing of my car.
Quick & on time.
HONEST and prompt service
I’ll start with saying these moments restore my faith in human beings.
My wife received an impromptu puncture somewhere between daycare and work this morning. After calling around I eventually contacted Mycar Tyre & Auto at Geebung. I spoke with Michael and to my relief he advised he could inspect and repair the tyre immediately.
I arrived minutes later before meeting Michael at the front counter. Then in no time, Michael was inspecting the tyre and assessing the damage. At first, it appeared a tyre replacement was likely and expensive. I was also anticipated this meant an additional tyre would need to be purchased to ensure my vehicle was balanced during its travels.
At this point, Michael explained some likely scenario’s if the screw was removed and made some inquires if these outcomes occurred.
Michael then removed the screw and advised no replacement or repair was required as tyre was holding pressure and hadn’t pierced the internal structure of the tyre.
In this moment I realised Michael was simply an honest, professional and decent human being. Furthermore, I then asked Michael the cost associated with his services. Michael said, “no cost”.
This almost rendered me speechless. It’s at this point I became a lifetime customer. Michael could have easily sold the fact the tyre was unrepairable or unsafe and I would need to purchase two new replacement tyres. Michael stated to me he always asked the question, “Would I replace the tyre?”, and in this circumstance he said, “No”.
Thank you to you and the team at Mycar, I will see you again.
I will ensure I pay it forward in my life travels.
Outstanding Service
What a helpful and professional bunch of guys they are at mycar Geebung. Two days before I was due to depart on a trip through NSW with the car and van, I developed a concerning engine problem. Paul identified the culprit (cracked Turbo hose) immediately. The very next day he ordered in the replacement hose, had it fitted and me on my way with time to spare. Would never have got that service at the dealership. Outstanding .... thanks guys.
Honest
I booked in for new brake pads. I had a report from a major service company saying they needed replacement with possible disc replacement costing $1400. Honestly you rely on the mechanics advice to get things done. I booked with Geebung My Car and they showed me and measured my brake pads at 3mm more than the other company, And advised me based on my Klms that they would be fine until my next service. That sort of honesty from a mechanic will keep me and my family going back to this workshop. Much appreciated guys and thankyou.
Fabulous experience
This place provided excellent real old fashioned customer service experience swapping some tyres around for my 86 year old mother, as well as checking a tyre and would not take any money for his efforts. He was also lovely to deal with and certainly made my Mother’s Day! You don’t get service like this these days. Great job team!
cheerful and efficient service
cheerful and efficient service
being told of problems that were developing
Great Communication was as always top notch
Communication was as always top notch. Very happy with service provided to the car. Only issue, I leave the car protected from the Sun, but the shade is never in place when return to the car. Would definitely recommend..
Great service!!!
Paul and his team are great mechanics. His honesty and willingness to help was amazing, can't be more grateful.
Great customer service and thorough…
Great customer service and thorough explanation of service details…prompt service
Very happy with the service, excellent professional great staff and polite
Very happy with the service, excellent, professional, I certainly recommend to my family and friends.
The staff that I dealt with were…
The staff that I dealt with were courteous and professional
Mycar has always been really great with…
Mycar has always been really great with us. We went here once a few years ago, and never looked back. Thanks for always taking care of us!
Friendly and efficient service
Friendly and efficient service. The guys were honest and did not try to up sale services that were not needed.
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