Had an amazing experience at Mycar, Hallam. The team was super professional and helpful, and the service on my car was topnotch. Big shoutout to Phil for his outstanding customer service and friendl... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My Tyre repair was dealt with quickly and on the spot. Mechanic was helpful and had me back on the road in less than 30 minutes - Excellent
Gabby is exceptionally professional and knowledgeable about cars . Found the problems with my car immediately . That no other mechanic won’t t to know about. He put me at ease reassuring me , that h... もっと見る
The team at Hallam My Car were very friendly, helpful, communicative and efficient. They went out of their way to get me back on the road quickly, which was particularly important as I was part way in... もっと見る
企業情報
mycar Tyre & Auto - Hallam について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
208-210 Princes Highway, 3803, Hallam, VIC, オーストラリア
- (03) 8585 7181
4.5
優良
95件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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My Tyre repair was dealt with quickly…
My Tyre repair was dealt with quickly and on the spot.
Mechanic was helpful and had me back on the road in less than 30 minutes - Excellent
2026年4月16日
Got my car serviced here
Got my car serviced here, they did a great job I’m happy with the job they did,staff and communication was very good too. Will be back again. Thank you
2026年2月11日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I am extremely disappointed with Mycar at hallam
I am extremely disappointed with the service I received at Mycar Hallam Tyres and Auto. As a customer, I was left waiting for more than three hours while my car sat untouched. No one checked it, no one updated me, and no one took responsibility for the delay, until the shop was closed. This level of neglect is completely unacceptable for any business claiming to provide professional automotive services.
What made the experience even worse was the behaviour of a staff member named Arsh. His attitude was rude, dismissive, and unprofessional. Instead of offering solutions or taking ownership of the situation, he repeatedly tried to shift blame, kick customer out and make all kind of excuses, and blamed Mycar company itself. I have never encountered customer service this poor, and it is shocking that someone with such behaviour is still employed in a customer-facing role.
The overall service at Mycar Hallam Tyres during this visit was far below any reasonable standard. I left feeling frustrated, disrespected, and completely dissatisfied. If this issue is not addressed promptly and properly, I will have no choice but to escalate my complaint to the appropriate commission. Customers deserve honesty, respect, and timely service — none of which were provided in this experience.
2026年1月24日
自発的なレビュー
mycar Tyre & Auto - Hallam からの回答
Hi
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Overall it was a good experience.
Overall it was a good experience.
From start to finish I felt like I had come to the right place & that I was receiving good honest advice & service and as such I wouldn't hesitate to return or recommend to others.
2026年1月5日
Customer friendly staff at mycar Hallam
2025年12月20日
best customer service and best advices…
best customer service and best advices all the time , thanks amr sarhan for everything really appreciated
2025年12月12日
Great customer service
2025年11月10日
Good and quick service
2025年11月3日
Fantastic service
The team at Hallam My Car were very friendly, helpful, communicative and efficient. They went out of their way to get me back on the road quickly, which was particularly important as I was part way in to an interstate road trip on my way to see my first grandchild. It was not a simple fix - I needed a new alternator, but they got in and got it done in just a couple of hours. Great service.
2025年10月29日
They have my back when i needed them
They have my back when i needed them. Pricings fair and service is great!
2025年10月9日
Very friendly staff
2025年9月7日
Phil was professional and friendly
Phil was professional and friendly. Very helpful and explained clearly what needed to be done and how much it would cost before going ahead. I will be back
2025年8月8日
Great work by Phil
Great work by Phil,
Came in with the impression of needing very expensive work done and Phil explained that wasnt the case. Saved a lot of money with great service.
2025年8月4日
Efficient and Helpful
Efficient. Also found my brake light not working! Good communication and always helpful.
2025年8月1日
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