I have been in Hornsby MyCar two times , in first experience I had a tyre issue , that was persists for a while even after mentioning with MG service centre in last service. Rudolf and team , helped m... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Josh was really helpful in assessing the current status of my tyres and helping me put together an affordable and safe plan so I know the best timeframe to change my tyres, and to have my brakes chec... もっと見る
When I called up to make a booking, the lady on the phone was super helpful and friendly. Upon arriving at mycar, the staff were friendly, warm and knowledgeable. They accommodated me at such last min... もっと見る
Easy to access service centre, friendly and professional store crews. My Honda Odyssey has suffered a severe vibration during downhill breaking at speed over 50kmh and front wheel spinning when hill-s... もっと見る
企業情報
mycar Tyre & Auto - Hornsby について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Burdett Street, 2077, Hornsby, New South Wales, オーストラリア
- (02) 9212 8910
4.7
優良
340件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Great service, conveniently located near Coles in Westfield Hornsby and lovely, friendly people
2024年9月19日
Good service but no logbook record
I booked my car in for the annual inspection and service. They did a good job and in a timely fashion. However, they made a big fuss about not being able to sign the car service logbook unless you have booked in the more expensive logbook service. My car only did less than 2,000 km since the last annual service, so a basic service of oil change, filters etc was sufficient for me
2024年9月11日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Took a day off to service the car
Took a day off to service the car . Rang at 430 pm saying they haven’t serviced the car because were too many cars on the day Had to go next day . Never happened before in my life , not happy . Poor time management .
Log book Price seems very high for basic serviving .
2024年8月17日
mycar Tyre & Auto - Hornsby からの回答
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Job well done!
2024年8月29日
I have been with MyCar (K-mart) for many years
I have been with MyCar / K-Mart Tyres for aat least 10 years for the servicing of my Mitsubishi ASX and Mazda 121. If I wasn't completely satisfied with the service and assistance received I would not have continued having my vehicles serviced there.
2024年9月4日
myCar Hornsby NSW staff were friendly…
myCar Hornsby NSW staff were friendly and helpful. One of the mechanics drove my car with myself in the passenger seat. I pointed out the issue to him, and he noticed it quickly. When he returned to the workshop, he immediately worked on and fixed the problem. Now, as a result my car also has more power, and better acceleration, which is a blessing....
2024年9月3日
自発的なレビュー
Very friendly staff and super easy
Very friendly staff and super easy! Car was easy pretty quick and earlier than. Promised, again friendly staff goes a long way!
2024年8月31日
Excellent helpful service from Ben.
Excellent helpful service from Ben.
He was most obliging, and explained everything, and did it all with a smile 😁
2024年8月22日
Tyres were very competitively priced…
Tyres were very competitively priced and installation was quick. Location within Westfield shopping centre is very convenient.
2024年8月27日
Trust them to take care of my car
Trust them to take care of my car. Good prices, finish on time
2024年8月27日
Very friendly and professional
Very friendly and professional. Tyres were available and fitted the same day
2024年8月13日
Fantastic service as usual
Excellent knowledge and reliability of staff and work performed.
Very good personal relations and very efficient. Highly recommend !!!
2024年8月15日
Good service
The Manager, Ben, is super friendly and helpful. The service was done perfectly.
2024年8月7日
They obliged me with an appointment the…
They obliged me with an appointment the following day. Their communication was excellent as was their service
2024年8月7日
Well priced
Service was fine, well priced. One issue was that I wasn’t told before putting in the car that they may not be able to put through the registration check on the day it was due. Thankfully it did go through in the late afternoon. I also had to leave the car there overnight as they were understaffed and couldn’t finish everything they needed to do in one day.
2024年7月24日
Really great and friendly service.
2024年8月2日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。