Customer Experience 10 out of 10... I went in on Christmas Eve without an appointment as I had a nail in my tyre, whilst I was expecting them to say they wouldn't be able to take a look (which would... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I visited on xmas eve with a flat tyre. The team were excellent in fixing this on the spot, during such a busy period, which enabled me to be mobile over the xmas season. It was affordable, profess... もっと見る
I had a flat tyre from parking at the shopping centre and the guys were amazing. They brought all the tools to my car and changed the tyre for me (because I couldn't find my tools.) Amazing customer... もっと見る
Had to wait for 10 mins before the two mechanics came out to serve me upon picking up my car. They were having lunch inside the kitchen and there was no bell to signal them there were 2 of us waiting... もっと見る
企業情報
mycar Tyre & Auto - Keilor について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Keilor Downs Shopping Town, 3036, Keilor, VIC, オーストラリア
- (03) 8585 7151
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thanks to Vinhy & Seb
Thanks to Vinhy & Seb. They were professional, kept car clean, great service & advice on assisting with choosing the right product & a fast turn around time. Thanks Keilor team.
it was pleasurable dealing with Vinnie…
it was pleasurable dealing with Vinnie Very helpful and felt he assisted me well through the last service. A reach out also to Nam who was very helpful and assistance
MyCar Keilor Downs always helps me out
MyCar Keilor Downs always helps me out, their service is exceptional
The service was great
The service was great, very friendly helpful staff
Efficient and professional
Service with a smile
Mycar keilor downs what a pleasure it was to have great customer service. These guys were great from ordering my tyre to contacting me promptly when completed. Keep smiling guys I’ll be back. Allan
They did the work faster at no extra…
They did the work faster at no extra cost and didn't push unnecessary work.
Easy to book and pay online
Easy to book and pay online. Staff communicated any issues that arose. Overall happy with the service and would use them again. Highly recommended.
Good service and communication.
Customer service was fantastic
Excellent customer service
Excellent customer service.
The staff here are pleasant to relate with. Very professional. Highly recommended to everyone
I visited on xmas eve with a flat tyre
I visited on xmas eve with a flat tyre. The team were excellent in fixing this on the spot, during such a busy period, which enabled me to be mobile over the xmas season.
It was affordable, professional and efficient! Price was communicated upfront!
From this experience, I'd be very comfortable in recommending and using MyCar in Keilor Downs to anyone (and I'll be doing the same!)
Customer Experience 10 out of 10...
Customer Experience 10 out of 10...
I went in on Christmas Eve without an appointment as I had a nail in my tyre, whilst I was expecting them to say they wouldn't be able to take a look (which would have been totally understandable) they advised they could and provided realistic timeframes on how long it would take... Couldn't have asked for anything more from the team there as they were exceptional.
The job wasn't completely done…
The job wasn't completely done properly, to what should be expected from a professional mechanic. I asked for the radiator to be flushed and new coolant to be put in there. During the process the mechanic called and informed me that there was a leak in the heater core. He told me it would have to be replaced but that they don't do it there. He said he could tap off the cooling system, disconnecting the heater. I agreed. Upon going to pick up the car, I asked if they had drained or blown out the coolant in the heater core so that it wouldn't make a sloshing noise, but he said that could be messy. What a load of rot! All they had to do was give it a bit of air in the inlet pipe and cover the outlet with a cloth and let the leftover coolant come out. This is why managers should be trained properly, taught the importance of customers for a business. This is how a business is sabotaged, how clients are lost. This is not how to make loyal, returning customers.
Great service by the staff.
Very attentive and accomodating staff from booking to service fulfillment.
Very impressed with Vin and the service…
Very impressed with Vin and the service team, quick and efficient , everything explained clearly , you sure wont be disappointed with the service and attention to detail.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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