I called in as my left headlight was not working - after checking, both the right one was out also, which was able to be done straight away - which I was very grateful for as I was going to be drivin... もっと見る
所在地
所在地を変更Shell Coles Express Service Station, 245 Cotham Road (Corner of Cecil Street), 3101 Kew, VIC, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Honest and frank about how dangerous my car had become (showed me the evidence). Did the their best to keep the cost down. I needed my car for the weekend so they stayed open late to have it fixed for... もっと見る
The staff were very helpful and provided prompt service. I initially went there to repair my punctured tyre. I was advised to get a new tyre as the existing tyre was not repairable. Once I agreed to i... もっと見る
Parts were a bit slow to come in so didn’t have my car for 4 days. However, my car is running beautifully now. The manager called before doing work and gave his opinion on whether things needed to be... もっと見る
企業情報
mycar Tyre & Auto - Kew について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Shell Coles Express Service Station, 245 Cotham Road (Corner of Cecil Street), 3101, Kew, VIC, オーストラリア
- (03) 8585 7115
4.8
優良
239件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Service was good and professional
Service was good and professional. But unfortunately, the workshop was unable to enter the service records into my car computer.
2025年2月21日
mycar Tyre & Auto - Kew からの回答
Hi Hiok,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I was very pleased that I was able to…
I was very pleased that I was able to reschedule my service. I did forget to bring my car last week, my apologies.
The manager was very helpful and polite.
I arrived at 9.am. I was asked if I needed a lift home, I was very grateful for the offer but I had a friend to take me home. But I will remember next time to make use of this service.
I received a phone call regarding the alignment of my tyres, I accepted the price for carrying out that work on the day, it saved me another appointment.
My car was brought to the front of the work shop for me to drive home.
2025年2月27日
Great experience
2025年2月27日
Very helpful staff
2025年2月27日
Was told to take the car in on a…
Was told to take the car in on a certain day, took it in and they say they’re unavailable. Made an appointment to take it in another day, arrived and they said they didn’t have time, had to wait over 2 hours. Very disappointing and will never return. Jamie was the mechanic at Kew.
2025年2月24日
mycar Tyre & Auto - Kew からの回答
Hi Katherine,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
CE Kew 10/10
I've been servicing my car with My car for 4 years in different stores, but definitely Kew is 10/10. Every time I had to service my car, they've done an amazing job. I will keep coming here.
2025年2月14日
Pleasant helpful staff
Pleasant helpful staff. Work done in good time. All my questions answered.
2025年2月12日
Only problem this time was that the…
Only problem this time was that the part had to be reordered making my o
pickup time inconvenient after arranging a doctor’s appointment
2025年2月11日
The man in charge is always helpful &…
The man in charge is always helpful & appears always to hard at it.
2025年2月10日
Everything goes well after booking and…
Everything goes well after booking and tyre delay hickup. Very happy with Jamie and service by CE Kew.
2025年1月17日
Excellent service and advice
Excellent service and advice. Store manager Jaime was very helpful. Called as soon as he had the tyre in stock; and fitted the replacement tyre most efficiently.
2025年1月17日
Jamie provided excellent customer…
Jamie provided excellent customer service, great communication and was v friendly. He was patient in his explanation on what needs to be done to the car and even provided personal assistance to me when I needed. Thank you Jamie.
2025年1月15日
Honest advice
2025年1月11日
The experience as a whole was great
The experience as a whole was great, however I was disappointed to be waiting outside the store until 8:15am for someone to turn up and open the shop when it was meant to open at 8am. This delayed me getting to work on time and wasn’t a great first impression. However everything else was done efficiently and professionally.
2025年1月7日
Good prompt service even though the…
Good prompt service even though the assistant was in his own
Very happy
2025年1月3日
Brakes repair on the same day. Top job!
Jamie was great. They fitted in my brakes repair on the day without a booking.Top job and competitive prices. Second visit and I will be back!
2024年12月27日
Back brakes changed excellent…
Back brakes changed excellent communication throughout very impressed.
2024年12月24日
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