Excellent work. Dropped in this morning at 8am to mycar North Rocks for an emergency puncture. I was received politely, the issue was diagnosed quickly, and the repair was completed within an hour. Gr... もっと見る
所在地
所在地を変更North Rocks Westfield Shopping Centre, Enter off New North Rocks Road, 2151 North Rocks, NSW, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Can’t compliment Mark enough for his consistently exceptional service ethic. An otherwise simple problem today with a driver side window refusing to go up, which may have presented safety issues and r... もっと見る
The mechanics at MyCar North Rocks always look after my car. I feel confident in their work. However I find it frustrating that I'm sent elsewhere for auto electrical or computer problems.
Took my car on a Saturday 18/4/26 for a log book service and pink slip. Ziad was very helpful & organised the service within 2hrs. Car is running really well. Price was extremely competitive and inclu... もっと見る
企業情報
mycar Tyre & Auto - North Rocks について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
North Rocks Westfield Shopping Centre, Enter off New North Rocks Road, 2151, North Rocks, NSW, オーストラリア
- (02) 9212 8928
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I got my appointment mixed up and came…
I got my appointment mixed up and came two hour later. It was a honest mixup with time and I am glad he was willing to accept the reason and slot me in. This is what I called great customer service.
Very Good People
Good service
Helpful & quick response about…
Helpful & quick response about questions & excellent customer service
Friendliness and efficiency of staff and communication.
Friendliness and welcome of staff. Quick feedback as to what needs doing on the car, Communication re completion of service.
Great customer service from the staff…
Great customer service from the staff here at North Rocks - especially Zed .He managed to fit in my tyre puncture repair a day early while I was at work in the shopping centre - saved me a wasted trip the next day - especially being between Christmas and New Years - I was very grateful for their efforts to help me out
Well organised and quick
Absolutely amazing service- thank you
Absolutely amazing service- thank you! They fit us in the next day, on the weekend before Christmas no less, after our brake alert went off the day prior to driving to Queensland. You guys saved our family Christmas!! THANK YOU!
Friendly staff
Friendly staff. Tells you what your car needs and why before the service. Work done on the day they said it will be done.
All excellent
The Stuff are very friendly, the service were fast and excellent, they let you feel as VIP
回答に AI 支援を利用する場合があります詳細を表示
$850 Repair With No Resolution
They diagnosed the issue and assured me they had identified the problem and that the car’s overheating would be resolved. I paid $850 for the repair. However, the very next day—on a hot day—the car overheated in exactly the same way as before. Essentially, I paid $850 and the issue was not fixed.
Additionally, I specifically asked them to run the engine for an extended period with the air conditioning on to ensure the problem was resolved. Based on the immediate recurrence of the overheating issue, it appears this testing was either insufficient or not carried out at all.
This raises serious concerns about the quality of the service provided and whether this constitutes a questionable business practice rather than an honest mistake.

mycar Tyre & Auto - North Rocks からの回答
Helpful and friendly staff
Excellent communication to help me …
Excellent communication to help me understand the recommendations and future tyre needs
Excellent customer service.
Very pleasant people to deal with
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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