We had a great first time here, easy to book in for our car service. Great customer service. Completed in record time & car is running like a dream. We have been with Mycar for a few yrs, first in WA... もっと見る
所在地
所在地を変更Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301 Redbank, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick service and really good at communicating what you need without charging an arm and a leg! I’ve always had a good experience with mycar Redbank Plaza - Jason, Clifford and the team are great! I b... もっと見る
Flat tyre on Thursday afternoon, call Mycar roadside assistance and they were at my house within 15 minutes. Put on my spare, pumped it up, put damaged wheel and tyre in my car for me and I took it... もっと見る
Customer service by cliff manager and head mechanic beyond reproach , warranty work done after over 1.5 years , great warranty , and very helpful and professional in thier approach with the problem ,... もっと見る
企業情報
mycar Tyre & Auto - Redbank について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301, Redbank, QLD, オーストラリア
- (07) 3215 8330
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff are friendly and helpful
Staff are friendly and helpful. Fit us our tyre in no time.
回答に AI 支援を利用する場合があります詳細を表示
Maybe the manager should wait till the…
Maybe the manager should wait till the door between waiting room & service bay is completely closed before telling the mechanic “Just spend 10min under the hood then send her on her way”.

mycar Tyre & Auto - Redbank からの回答
My wife took my $5000 work car to get a…
My wife took my $5000 work car to get a normal service,they told my wife that the car needed a pollen filter “worth $49” on a car with 270000 km on the clock, the car only does around 30km a day,2 tyres $95 each wheel alignment $89 all up $791 on a 4 cylinder, then the car wouldn’t start properly when we got it back,took it back only for them to charge me another $758.90 as rocket cover was now leaking into the plugs “wasn’t leaking before” & if so why wasn’t it picked up “because the premium synthetic oil that was put in this $5000 car was thinner,before this car I had HSV Holdens that went to Holden for service & never we’re they this price, all up this $5000 car has cost me $1549 for a service, I couldn’t take the car as I work night shift and I believe they took advantage of my wife & for that reason I won’t be back, had to give a least 1 star “if I had my way it would be 0”
Darren
Redbank QLD

mycar Tyre & Auto - Redbank からの回答
Engine service warning not reset
Engine service warning not reset. Brakes felt not to have been checked and nobody could say otherwise. For the price of the service (don’t complete properly) I could have just taken it to Mercedes themselves.
Overall a good experience
Overall a good experience, the team were helpful and pleasant. I did ask for the spare tyre to be put back in the rack under the car, which they said they would do, but they just put it in the back unsecured. Other than that couldn't fault them.
They did ok job they did what could be…
They did ok job they did what could be done just needs more vehicle brands parts so they can cover vehicles of all brands
Staff were welcoming and friendly
Staff were welcoming and friendly. Helpful and I felt comfortable there. Happy with the total price of tyres and wheel alignment and very impressed with the tyre care plan which was explained to me on payment.
Very helpful and they always keep you…
Very helpful and they always keep you in the loop with what they do with your car.
The boys are always accommodating.
When I returned to my car for pickup…
When I returned to my car for pickup they hadn;t reset my maintenance metre The mechanic who came out to the car was unsure how to reset it. He changed something then the next time I went to drive it it was back yup on the dash again telling me I needed a service. I took it to Riverlink and they fixed that for me. 2 days later I had a warning saying my Oil was overfull. Once again I took it to Riverlink and they drained out some oil. Needless to say I won't be taking my car back to Redbank Plaza My Car.

mycar Tyre & Auto - Redbank からの回答
This team was so efficient
This team was so efficient. They were able to get my car fixed and back to me before the long weekend. I had called to enquire, and they were able to get me in the following day. Had trouble booking at their other branch. Thank you guys so much. Keep up the great work in our community :)
Good car service experience
Good, thorough check of my car and service. Explained any issues well. Trustworthy, in my opinion.
Booking was prompt and easy
Booking was prompt and easy
Mechanics explain everything in a easy to understand way
Car now drives like a dream
Great customer service and was done in…
Great customer service and was done in a timely manner.
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