We had a great first time here, easy to book in for our car service. Great customer service. Completed in record time & car is running like a dream. We have been with Mycar for a few yrs, first in WA... もっと見る
所在地
所在地を変更Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301 Redbank, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick service and really good at communicating what you need without charging an arm and a leg! I’ve always had a good experience with mycar Redbank Plaza - Jason, Clifford and the team are great! I b... もっと見る
Flat tyre on Thursday afternoon, call Mycar roadside assistance and they were at my house within 15 minutes. Put on my spare, pumped it up, put damaged wheel and tyre in my car for me and I took it... もっと見る
Customer service by cliff manager and head mechanic beyond reproach , warranty work done after over 1.5 years , great warranty , and very helpful and professional in thier approach with the problem ,... もっと見る
企業情報
mycar Tyre & Auto - Redbank について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301, Redbank, QLD, オーストラリア
- (07) 3215 8330
4.6
優良
287件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and notified me as soon as my…
Quick and notified me as soon as my vehicle was ready.
2024年9月26日
Customer service was great
Customer service was great, booking in was easy, received a call explaining the small additional issues and job completed in timely manner as advised.
2024年9月21日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I had a bad experience with the…
I had a bad experience with the service. They only changed the engine oil and filter and charged me $229.
2024年9月19日
mycar Tyre & Auto - Redbank からの回答
Hi Alex,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Recommended
Recommended! Service was finished before estimated time of completion. Very professional. Thank you
2024年9月7日
Shout out to the guys at Redbank tyre…
Shout out to the guys at Redbank tyre and auto. I visited recently with an issue and the guys were only to happy to help out. I went for a coffee and before I had finished it they rang saying my car was ready to go. Thanks to the manager and his team for such prompt assistance.
2024年9月5日
自発的なレビュー
Great and very helpful!
2024年9月1日
Customer service 0/10
Waited 15 minutes to be served by an older man who didn’t seem to like his job, was told I’d get a call when it was ready, never got one, went 2 hours after the selected pickup time (online booking) and car was ready, again older man at reception seemed angry/ stressed when he was telling me about my service his response was, well the cars just old what do you expect, when I asked about the clumped oil that he mentioned his response was, I don’t know anything about it, it’s just not something we do here.
Not sure if this guy was just having a bad day, or if he normally isn’t at the front desk, but definitely wouldn’t recommend him at the front of your store. Haven’t been to this location in years, and the service isn’t enticing me to return
2024年8月15日
mycar Tyre & Auto - Redbank からの回答
Hi Emma,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Happy with the prices
Happy with the prices. Easy to book in. My car is running well. So glad to have the fan replaced...nice to have temperature control again. Thankyou MyCar Redbank.
2024年8月14日
Amazing customer service at short…
Amazing customer service at short notice
Can’t fault these guys
2024年8月17日
10 out of 10.
10 out of 10 Excellent service would highly recommend them 👌. Very helpful and I am very pleased 😀
2024年8月2日
Excellent service
2024年7月26日
A grateful customer.
Since the first time I serviced my car in this branch, I never gone anywhere else. They’re professional and great at what they do. The manager even gave me a good discount to help me out on my big bill to replace parts of my very old car. I never had a problem with my car, thanks to them. Driving my car after the service always feels better than when it was brand new.
2024年7月17日
Great experience had a tyre replacement…
Great experience had a tyre replacement done fast efficient and awesome customer service
2024年7月14日
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