Lachlan and the team did a great job today. Replaced my brake pads. Asked for it to be completed in a set time frame and they were spot on. Clear & straight forward communication.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Overall happy with the service experience. I wish there had been a way to communicate the amount of time the service would take before I dropped the car off. If I had known it would take all day I wou... もっと見る
ALL the staff are friendly, courteous and knowledgeable. There were no hidden surprises, everything was carefully explained, costed and options were offered. Taking our second "problematic car...Volvo... もっと見る
I'm happy with one of mechanics- his name Fhu. He did puncture repair, eventhough close to business hours. Unfortunately, a Chinese man (another mechanic), he was rude and impolite. He threw his t... もっと見る
企業情報
mycar Tyre & Auto - Reservoir について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Summerhill Shopping Centre, 850 Plenty Road, 3073, Reservoir, VIC, オーストラリア
- (03) 8585 7138
4.8
優良
423件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wont be back…
Firstly they insisted on a 40k logbook charge, but its an EV that's done under 30k. They also set the system to reserving every 12mths instead of 2 years or 20k as I was advised by BYD.
There is a huge list of things that were done, but I know the tyre rotation was not done cause he showed me why he wanted to replace 2 of my tyres. If they are still worn in the same place, they haven't been rotated. And he told me they only had another 5k on them. So in my mind they don't need replacing yet if they've still got 5k. I have always been happy with Reservoir MyCar, but I didn't recognise anybody and they just seemed to be busy upselling and didn't care about the car, or the fact they are the only centre that has ever serviced my car. There was nothing wrong with the car just the indicator that it was due for service. 12mths to the day from last tears service. How much is there to service on an electric car? For $500. What a joke
2026年3月7日
Slow leak in tyre repaired for free
Slow leak in tyre repaired for free because the tyre was bought from and fitted by mycar.
2026年3月5日
Serge at Reservoir My Car fitted my…
Serge at Reservoir My Car fitted my unbooked car in for an unplanned emergency repair, a very happy customer, Mark Fennell.
2026年2月25日
As usual
As usual, great service and ready on time, thank you Sergio and the Reservoir - MyCar Tyre & Auto Team.
2026年2月19日
I always get a fantastic service from…
I always get a fantastic service from these guys and I highly appreciate them for never saying NO when I have an emergency. They are busy but will always take care of their loyal customers.
2026年2月17日
Log book service
Serg is always pleasant and courteous and my car is running so much better after he serviced it yesterday !
2026年2月13日
Good Service
Company always calls with info and costs. Staff always efficient and friendlh.
2026年2月12日
Professional and welcoming
Professional and welcoming. Explained options and costs. Have already recommended to friends
2026年2月10日
Took my car there to get the aircon…
Took my car there to get the aircon checks out, the serviced was an excellen , now i so happy that the aircon starting to work again .
2026年2月9日
I am sorry to mention that I was not…
I am sorry to mention that I was not happy about my last service. First of all, car was handed over while there was an Airbag fault alert still there. I had to go back to the service center to just after receiving the car.
2026年2月7日
I found the staff really helpful
I found the staff really helpful and, being a woman not condescending when I asked questions about my car as well. They called to ask questions about extra repairs and listened to my concerns. Thank you. I will be back.
2026年1月9日
A1 process from start to finish
A1 process from start to finish. I particularly like to complimentary 12 months roadside assistance.
2026年1月8日
Great team at Summerhill
Great team at Summerhill, quick and very helpful. Serg and Lachy are excellent.
2026年1月7日
Once again, great work by Serge and team
Competent, honest and reliable manager. Great work Serge.
2026年1月7日
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