I had an intermittent noise issue with my Nissen as i drove into Mycar center Keith recognised the issue straight away (stone in brake pad). Even though he was attending to another customer, took the... もっと見る
所在地
所在地を変更Rosebud Plaza Corner of McCombe Street and Boneo Street, 3939 Rosebud, VIC, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff are great & very professional. Explaining what they will be doing & giving updates where needed. Always finish the service in the time frame they give when dropping the car off.
The service at the Rosebud depot is great, but by far the best feature is that the manager is marked by his consistent honesty displayed. It's no wonder that they are often very busy. I've been a cust... もっと見る
Dylan and the team at Rosebud were organised and the tyres were ready for changeover. Timeframes were accurate. Cost as quoted. Only disappointment was not informed when booked over the phone that Br... もっと見る
企業情報
mycar Tyre & Auto - Rosebud について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Rosebud Plaza Corner of McCombe Street and Boneo Street, 3939, Rosebud, VIC, オーストラリア
- (03) 8585 7111
4.8
優良
450件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Competitive pricing and professional in…
Competitive pricing and professional in the way they conduct themselves.
2025年2月27日
The boys at rosebud are so professional…
The boys at rosebud are so professional starting at the counter very knowledgeable and nice to talk to they listen to you and the guys in the workshop do a great job car is never dirty or scratched and they fix and service your car to manufacture warranty standards
2025年2月20日
Service at Rosebud was great
Service at Rosebud was great. Informative and friendly. Booking however was a nightmare. No reflection on the service center itself. Took me 2 hours to book on-line. the system needs to be simplified to make it an easier experience. You very nearly lost a customer.
2025年2月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
People were nice but they need to…
People were nice but they need to improve efficiency.
I was booked at 8am and was the first customer through the door when they opened.
The booking was 8 to 10am.
I explained i had a client meeting in the city afterwards and asked if they could finish sooner. I was told no but it would be ready by 10am.
I arrived at 10am. Car was not ready. It was finished at 10.15am. I was late for my meeting.
2025年2月10日
mycar Tyre & Auto - Rosebud からの回答
Hi GB,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Called in mid morning with puncture and…
Called in mid morning with puncture and guys had me sorted in time to meet up with family for lunch. Fantastic staff and service. 100% recommendation
Michael
2025年2月7日
自発的なレビュー
mycar Tyre & Auto - Rosebud からの回答
Hi Mark,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Highly recommended!!
Highly recommended!!
Super friendly and great service.
I called with an urgent problem with my car and was able to get it fixed immediately. So great to have fantastic business close by and servicing Rosebud.
2025年1月23日
自発的なレビュー
Always a pleasant experience
Always a pleasant experience. Service and attention to detail is top class.
2025年1月22日
Always such excellent customer service
Always such excellent customer service. Even though I’ve moved towards Melbourne I still bring my car to Rosebud for the service.
2025年1月21日
Great Value and Service
Honest, upfront, reasonably priced and very knowledgeable.
Highly recommend
2025年1月20日
They were incredibly helpful
They were incredibly responsive and willing to assist me right at the end of the work day Saturday even while short staffed. They also gave me great advice for ongoing care and management.
2025年1月11日
Friendly staff and prompt service
Friendly staff and prompt service. Tyres were changed quickly and efficiently.
2025年1月7日
Shopping local
Very good service and rectified a problem that was identified without any fuss
2024年12月30日
Pleasant communication .
Pleasant communication .
Professional service and advice.
Excellent price.
2025年1月6日
I paid over $500 for the service which…
I paid over $500 for the service which included a coolant flush out..$160. I drove home and all seemed ok..that night i checked the car only to find a large amount of fluid on the drive and the radiator looking empty. So the next day, today, l rang just after 8am opening time and explained my concern. The responce was could i bring the car in ?? How could i do that..i was then advised that they could come and look when the workshop closes. So what do i do iin the mean time. Its now 4.53 and no one has turned up nor a voice message. Did they just forget or couldn't care..
2025年1月3日
mycar Tyre & Auto - Rosebud からの回答
Hi Bruce,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
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