I had a great experience at mycar Rowville. The team was professional, efficient, and transparent throughout the process. I brought my car in needing new tyres and brake pads, and they handled everyth... もっと見る
所在地
所在地を変更Stud Park Shopping Centre, Corner of Stud Road and Fulham Road, 3178 Rowville, VIC, AU
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レビュアーのコメントを見てみましょう
Kai was very professional, he went far and beyond to help my husband and I with our family car. He responded to our issues promptly and just knew how to save us time and money on something that could... もっと見る
The staff at My Car in Rowville were patient and helpful in advising me of the particular type of tyres that our car required. They were able to source these specific tyres within a few days, and expe... もっと見る
My neighbour told me my back lights weren’t working, and I had my car serviced and my backlights replaced a few weeks ago by Mycar Rowville. I contacted Mycar and spoke to Kai, who was super help... もっと見る
企業情報
mycar Tyre & Auto - Rowville について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Stud Park Shopping Centre, Corner of Stud Road and Fulham Road, 3178, Rowville, VIC, オーストラリア
- (03) 8585 7106
4.5
優良
317件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very satisfied with the service and the…
Very satisfied with the service and the price. They guys were very friendly and helpful. I would totally recommend them and would also use them again for any future work.
2025年5月11日
Excellent and friendly service.
Friendly, helpful and provided all the options and deals available
2025年5月8日
Very friendly and professional staff
Very friendly and professional staff. Efficient service.
2025年5月1日
Staff members are very friendly and…
Staff members are very friendly and efficient
They did my work to the perfection
Thanks
2025年5月3日
Thank you so much to Kai and the team…
Thank you so much to Kai and the team for being so honest and providing me with such a great service. I will definitely be back in the future and recommend to others!
2025年5月1日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
They didn’t order the right tyres for…
They didn’t order the right tyres for me. Refuse to order the correct ones for me to replace wrong ones. Forced me to make payment! And the guy said they have threw away my old ones!
2025年4月9日
mycar Tyre & Auto - Rowville からの回答
Hi LU,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Depends on who you get really
Depends on who you get really. The guy who served me when I got there was fine.
The guy who served me when I picked up the car couldn’t be bothered - I asked for a report on the car and all he said was that he didn’t work on it. Well, go ask the people who did then! If he can’t be interested, then I think I won’t be interested in returning to them.
2025年4月11日
mycar Tyre & Auto - Rowville からの回答
Hi Stephen,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Highly Recommend!
Great customer service. Very informative, to help making the right tyre choice for my car & making me aware of the following up service for tyres. Friendly & timely from start to finishe. Store is easy to find. Will definitely ecommend!
2025年4月11日
Great people
Great people, Store manager was very helpful in getting the car sorted out and providing the best solution.
2025年4月9日
Contacted manager re the repair of my…
Contacted manager re the repair of my car Ana’s he followed up re the charge and access to the part and arranged a convenient time for me to drop car in for repair
2025年4月3日
The team was great
The team was great, however the handbrake was not tightened at all. I did spend $1200 for the new brakes so bit disappointed that this wasnt done also. Otherwise great experience and great job.
2025年3月25日
Great team at My Car Rowville.
Great team at My Car Rowville.
Looked after me from start to finish
2025年4月1日
The fast service and friendly staff.
2025年4月1日
A+++
The team are early knowledgeable and their experience comes across clearly. Customer service is top tier and the team are friendly and helpful, Will happily recommend to anyone.
2025年4月1日
My 2011 Subaru Forester broke down.
I had to call the RACV because my car wouldn't start. My car had to be towed away Friday afternoon. I chose for it to be taken to My Car in Rowville because it is within a 200 metre walk from home. The team at My Car very generously accepted my problem and took it on board immediately. My car was fixed and ready for pick up by 10.30 am on Saturday morning. I couldn't ask for better service.
2025年3月21日
Replace 4 Tyres
The manager was knowledgeable, helpful and honest. They were not the cheapest but the service was great and got my car back within a couple of hours.
2025年3月26日
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