Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick
所在地
所在地を変更Kmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... もっと見る
Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... もっと見る
The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... もっと見る
企業情報
mycar Tyre & Auto - Townsville について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, オーストラリア
- (07) 4848 7510
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Consistently excellent
As always, MyCar (Aitkenvale) were friendly, helpful and outstanding value for money. They fitted our vehicle in at short notice.
Excellent customer service
Jack went out of his way to get the part I needed and get back on the road asap. Thanks so much!
Great service.
My care was ready earlier than expected. And they called me to ask if I wanted a couple of small items to be fixed as well.
Staff we very friendly and professional.
Very Friendly and helpful
Very Friendly, helpful customer service. They really waited for me to arrive when my Taxi failed to show up for transport to pick the car at the end of the day. Really appreciate the staff.
Easy to organise the work we needed…
Easy to organise the work we needed done and a clear an transparent list of the jobs that needed to get done with cost breakdowns.
The were fast efficient and had the…
The were fast efficient and had the quote done and easy to understand and the amount clear
回答に AI 支援を利用する場合があります詳細を表示
Sub par service
I went in for a service, got a 3k quote of things needing to be done.
Then they said today I absolutely needed my front brake pads and rotors changed and it was going to cost $562.
Oh and they also wanted to charge me $89 for a wheel alignment which I did with them two months ago. So did they not do it that time or were they trying to get more money out of me?
This was a major red flag so I took my car and got out a mobile brake specialist.
The specialist changed the brake pads and just machined the rotors for $260, saving me $300. He also picked up on the fact that my brake pedal was going all the way to the floor on his test drive. The brake master cylinder needed replacing.
Apparently at MyCar they do a test drive but that wasn’t picked up?? A very big safety issue!
Will not be going back to MyCar and will be taking that quote to a reputable mechanic to see how much is actually needing to be done and how much it will cost.

mycar Tyre & Auto - Townsville からの回答
Woman friendly shop.
Good friendly, constructive service and a far better price than the dealership.
Immediate and very thorough assistance…
Immediate and very thorough assistance after my car broke down. Very friendly and courteous counter service. MyCar is definitely my mechanic of choice.
The manager is great to deal with
The manager is great to deal with. Good and prompt service.
I had a very expensive service done
I had a very expensive service done, next day found wiper container leaking. I rang and was told yes, they saw that I forgot to tell you when you picked up the car. I would like to know why wasn’t I called so they could replace it seeing they had the car there. No! He told me he would send me a quote. A week later I still don’t have it. I really am angry as I have been going there for quite a few years now.

mycar Tyre & Auto - Townsville からの回答
Quick easy service
Quick easy service , the staff are efficient , honest and realistic with what needs to be done at an excellent price point . Great value for service !
Above and beyond
Fixed my blown tyre on the spot. All the lifts were full and I had no appointment but they got the job done manually. Amazing service.
Friendly
Friendly, fast, well priced, helpful. I won't be going anywhere else now that I have been to My Car. Very happy
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







