Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick
所在地
所在地を変更Kmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... もっと見る
Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... もっと見る
The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... もっと見る
企業情報
mycar Tyre & Auto - Townsville について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, オーストラリア
- (07) 4848 7510
4.6
優良
403件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cheap but delayed.
Got my tyres on black friday sale so really good price. I was told when I took car in it would be delayed an hour, but then had to wait another hour on top of that for an initial 1.5hr booking.
Reception guy was friendly and apologetic.
Lucky I had nothing else on that day.
2025年1月20日
Fast turn around
Fast turn around, helped with some extras at no charge, friendly and easy to chat with manager.
2025年1月15日
My car always service with a smile and…
My car always service with a smile and they always look after me
2025年1月16日
Outstanding customer service.
2025年1月14日
Connor and PJ at My Car good guys!
I would like to thank Connor and PJ for making my time at My Car an enjoyable, stress free experience. They were courteous, friendly and informative.
2025年1月9日
Outstanding Service when i needed it most! Thanks Jack
I recently had the pleasure of experiencing outstanding service.and I feel compelled to share my positive experience. During a particularly challenging time in my life, I found myself in urgent need of new tyres for my car, as the ones on the back were unsafe. Funds are tight , and I was feeling overwhelmed.
Jack, who assisted me,went above and beyond in every way possible. He not only sourced the best deal for me but also managed to fit me in at the last minute, which I truly appreciated. His dedication to helping me during this tough time made a significant difference,and I cant thank him enough for his kindness and professionalism.
This wasn't my first visit to my car and I’ve consistently received exceptional service each time.Nothing seems to he a hassle for Jack and the team, which is a rare find these days. I want to express my gratitude for the excellent care I received and encourage others to seek out this fantastic service. Thank you, Jack, for making a difficult situation much more manageable.
2025年1月9日
confidence in mycar
I was very impressed by Pejay's customer service at Townsville mycar. As a young woman, I am usually very hesitant about taking my car to a new place but he made me feel very secure and confident that they would take care of me.
2025年1月2日
Awesome team at mycar TSV also a Big…
Awesome team at mycar TSV also a Big thank you too Caleb for taking the time and care to take a look at my car and fix the tyre much appreciated will be returning 💯
2025年1月2日
自発的なレビュー
Great place to have car serviced
Great place to have car serviced or looked at. Prices are not a surprise at the end, they are forthcoming with all expenses. Friendly too.
2024年12月31日
Great customer service
Great customer service
I was greeted warmly when i walked in
when i picked up my car i was advised of things that occurred and found during servicing of the car.
i felt like i was an important customer
2024年12月14日
Thanks to Jack and the team at…
Thanks to Jack and the team at aitkenvale especially to Christian and Peejay for awesome service lads
2024年12月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Bad experience
The car didn't fit the day of our appointment, even If we came few days before to ask.
I'm still waiting to be refunded...
2024年12月6日
mycar Tyre & Auto - Townsville からの回答
Hi Marilou,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
mycar Tyre & Auto - Townsville からの回答
Hi Ganima,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Friendly Staff
2024年12月9日
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