mycar Tyre & Auto - West Perth レビュー 

151
TrustScore 5段階評価の4.5

4.5

Shell Coles Express Service Station, Corner of Thomas Street and Wellington Street, 6005 West Perth, WA, AU


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I booked at the subiaco workshop but rocked up to the West Perth one in error. My keys were taken anyway, all the while being reassured it was fine- they could sort it from here. Between the two... もっと見る

5つ星のうち5の評価

The service was effective, efficient and your team pleasant and knowledgeable. I was also impressed at their willingness to listen and advise on a noise in the vehicle for no extra charge. Esse... もっと見る

5つ星のうち5の評価

I would like to thank the Mycar Tyre & Auto - CE West Perth shop personnel for the excellent service they provided to me and my wife yesterday, November 12. We ran into unexpected issues with our ca... もっと見る

5つ星のうち5の評価

I always have a great experience at mycar Tyre & Auto. The staff are incredibly friendly and always happy to help. As a woman, I feel well looked after and confident that my car is in safe hands - I'v... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車電装業
  3. カー バッテリー販売店
  4. 自動車修理・整備店
  5. 整備士
  6. オイル交換サービス

mycar Tyre & Auto - West Perth について

当該企業による記述

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


連絡先

  • Shell Coles Express Service Station, Corner of Thomas Street and Wellington Street, 6005, West Perth, WA, オーストラリア

  • (08) 6330 7401

4.5

優良

TrustScore 5段階評価の4.5

151件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

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4.5

すべてのレビュー

(151)

過去12か月のレビュー数: 32,234

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Friendly

Friendly, good service, been going to them for a number of years.
Would prefer a written condition report of service.
The Roadside Assist offered is good at $40

2022年10月29日
5つ星のうち4の評価

The team were polite and helpful

The team were polite and helpful. The work that they've done was good. The only issue was that I faced dirty car windows as the result of the service. Other car services provide free wash and vacuum with basic car service.

2022年10月4日
5つ星のうち5の評価

Great service at West Perth

I took my car in to have a headlight changed. The staff member who took the booking was kind and professional and had me booked in the following day. The staff at MyCar West Perth were friendly and did a great job, and communicated with me through text when my car was ready to be picked up.

2022年9月5日
5つ星のうち1の評価

Feedback

To Whom It May Concern,

I write to inform of a disappointing experience on Wednesday 20 July 2022 at MyCar West Perth.

Having dropped off my vehicle for service at about 8am, I received a text at 11:18am that the work had been completed.

When I arrived to collect my vehicle, I was provided with a quote for works that had been identified as necessary. I enquired as to whether those works could wait until the next service, and I was told words to the effect that the items were urgent and should be attended to as soon as possible, and that the West Perth team did not have time to do those works that day.

I was disappointed that I was not informed of these issues during the service, nor was I given the option of my vehicle being retained overnight so the issues could be attended to when the team had capacity.

2022年7月25日
mycar Tyre & Auto - West Perth ロゴ

mycar Tyre & Auto - West Perth からの回答

Hi Sarah, thanks for your feedback, I am disappointed to learn that you were not provided the information about the additional repairs until collection. I would be happy to investigate further, if you can please provide via email to careteam@mycar.com.au your vehicle registration, we can review further. Thanks

5つ星のうち5の評価

Good Advice

Had my car serviced here and received good advice on what else was outstanding and was in what order I should get it done, if I couldn't afford it all at once.

2022年7月25日
5つ星のうち5の評価

Great service and customer care

Great service and customer care. Everything done on my car was well explained and detailed. My car was well looked after. I've been using Mycar services for years and will continue to do so. I have peace of mind that my car stays in great condition. Thank you for your great work!

2022年7月18日
5つ星のうち1の評価

Went for an 86 point check

Went for an 86 point check, they've tried to quote me over $5k for work that doesn't need to be done.
I've used two separate mechanics who have said that mycar is trying to rip me off and that the work isn't necessary.

2022年7月18日
mycar Tyre & Auto - West Perth ロゴ

mycar Tyre & Auto - West Perth からの回答

Hi Jamie,
We are sorry to hear of your negative experience and thank you for your time to leave feedback. If you would like to discuss your service further, can you please contact our care team at careteam@mycar.com.au with your rego and contact details.
mycar Care Team

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