Item is as expected - but delivery was weird and tracking system failed. 4-6-26 Ordered 4-6-26 email to confirm delivery address and I responded same day. 4-13-26 email advising order had shippe... ãã£ãšèŠã
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Your gifts are beautiful n things I'm sure everyone would love.. especially me.. ð They are so different n capture attention straight away.. your helpful contact n customer service is terrific.. ð... ãã£ãšèŠã
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Product delivered on time as per email. Names on the animal bears representing family members are all correct, and well printed. Very well padded and wrapped for long distance transport. Quality... ãã£ãšèŠã
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Company is a joke, bought the engraved bears off dumb instagram ad (they got me lol). Ordered beginning of the month, almost one month later the tracking says itâs at JFK but my ârouteâ app said it le... ãã£ãšèŠã
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3.6
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Nice treatment
I was treated nicely and on time. I was granted half of what I requested but have no hard feelings.
2026幎5æ22æ¥
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Mygiftnest ããã®åç
Hello Raquelita,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
This site is by far the best ... ðâ¥ïž
Your gifts are beautiful n things I'm sure everyone would love.. especially me.. ð
They are so different n capture attention straight away.. your helpful contact n customer service is terrific.. ð thank you ðð
2026幎4æ16æ¥
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Mygiftnest ããã®åç
Hello Linda,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Item is as expected - Delivery and tracking weird
Item is as expected - but delivery was weird and tracking system failed.
4-6-26 Ordered
4-6-26 email to confirm delivery address and I responded same day.
4-13-26 email advising order had shipped with a tracking #
4-16-26 I checked the tracking system provided which indicated the item had been returned to sender !!! (death in family ensued and I couldn't follow up right away)
04-27-26 the item was surprisingly delivered.
The only other emails I received were ads to make me order something else - on 4/20, 4/23, 4/24, 4/25 twice, 4/26 four times, 4/28, and 4/30 (today).
2026幎4æ27æ¥
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Mygiftnest ããã®åç
Hello Sheryl,
I am sincerely sorry that your experience did not meet the standards we strive for. I have personally investigated your order and can see where things went wrong.
Your satisfaction is our priority, and I have already contacted you via email with a proposed solution to resolve this immediately. Please check your inbox so we can take the next steps together.
We appreciate your patience and the opportunity to rectify this.
Kind regards
Very fast and effective support service
âI contacted support, they responded very quickly, and they resolved my issue in the first email.
2026幎4æ28æ¥
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Mygiftnest ããã®åç
Hello Nacho,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Great experience ,meet my expectation.
2026幎3æ2æ¥
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Mygiftnest ããã®åç
Hello Alex,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
SCAMMERS!!!!!
SCAMMERS!!!!!! want to charge an extra 20% for delivery
DO NOT USE THESE SCAMMERS
2026幎3æ9æ¥
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Mygiftnest ããã®åç
Hello RICH,
I am very sorry to hear about the negative experience you've had with our support team. We take these comments seriously, and Iâd like to personally investigate why your goods haven't arrived and why our communication fell short.
Iâm currently unable to match your reviewer profile to a specific order in our system. Please reach out to us at support@mygiftnest.com with your order number or the email address used at checkout.
As soon as we hear from you, I will make it my priority to provide a resolution immediately.
Sincerely,
Incompetent
If I could rate it a 0, I would. I ordered the customized bears for my Fiancé on February 2nd. I never received my item and they said UPS couldnât find my address. I had everything typed in correctly and then the company said it was sent back to the facility. Now they are requesting I pay a 20% restocking/shipping fee in order for me to get my item. I asked for a full refund or for them to send it to me and they said they are unable to do either and are demanding I pay the 20% fee. I will NEVER use this company again.
2026幎2æ27æ¥
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Mygiftnest ããã®åç
Hi Derek,
Iâm really sorry to hear that youâre not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Mygiftnest ããã®åç
Hello Rafal,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Not what we expected
Product took 18 days to arrive and is not a puzzle because the parts are fixed to each other. Not what we expected.
2026幎2æ24æ¥
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Mygiftnest ããã®åç
Hi Gaynor,
Iâm really sorry to hear that youâre not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Delayed order, no contact despite email
Ordered something 10 days in advance for Valentineâs Day - it arrived 10 days later today! Complete joke. I asked for a refund and have recieved no response 10 days ago
2026幎2æ24æ¥
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Mygiftnest ããã®åç
Hi Gene,
Iâm really sorry to hear that youâre not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Company is a joke
Company is a joke, bought the engraved bears off dumb instagram ad (they got me lol). Ordered beginning of the month, almost one month later the tracking says itâs at JFK but my ârouteâ app said it left china went to papa New Guinea and is now somewhere in Southeast Asia. The customer service is going to give you the runaround and keep giving you the same unhelpful unuseful tracking. Do not buy from this company go to Amazon. They have way cheaper options.
2026幎2æ24æ¥
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Mygiftnest ããã®åç
Hi GearyU,
Iâm really sorry to hear that youâre not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Bear family of 4
Bear family of 4 delighted my wife and kids. We lost one of our children in 2023. You never get over those loses. The puzzle was created as requested. Didnât know it was made in Ireland, a wee bit late for Valentines day, but we still appreciated the fine workmanship.
2026幎2æ21æ¥
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Mygiftnest ããã®åç
Hello HLM,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Great gift idea
Great gift idea, well crafted. Delivery took 20 days.
2026幎2æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Mygiftnest ããã®åç
Hello Gino,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Mygiftnest ããã®åç
Hello George,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
A WONDERFUL GIFT
2026幎2æ14æ¥
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Mygiftnest ããã®åç
Hello Peter,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Scam site!!
Scam site!!! Read reviews before ordering. Ordered the polar bear puzzle for valentines. Said it would arrive before. So far a no-show. Tried to put in my order number to track and says no order found. Read these reviews after. Darn. Just got scammed out of $69!!!
2026幎2æ2æ¥
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Mygiftnest ããã®åç
Hi David,
Iâm really sorry to hear that youâre not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
One of the worst experience ever
One of the worst experience ever. Christmas gift came after Christmas and was broken. Valentine gift is not going to be delivered at all unless I pay extra? Never buy from them. Similar items can be found on Amazon and you will be sure of delivery.
2026幎2æ13æ¥
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Mygiftnest ããã®åç
Hi Samuel,
Iâm really sorry to hear that youâre not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Coolest pillow for true friends myâŠ
Coolest pillow for true friends my friend lovedit
2026幎2æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Mygiftnest ããã®åç
Hello Alicia,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
A purchase that wonât be repeated
I wish I read the reviews before making a purchase! No gift option - so orders apparently have to come with price tag, or option to put down a message for the recipient. Also took forever - waiting for over a week and no tracking information. Apparently customer service canât tell us when this will arrive either. Impossible to cancel or get a refund, even within 24 hours of placing the order. Never again
2026幎2æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Mygiftnest ããã®åç
Hi Jay,
Iâm really sorry to hear that youâre not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Poor customer serviceI accidentallly included a duplicateâŠ
I accidentallly included a duplicate order for $22. I immediately called in to your company to tell you of my error and to cancel the unwanted item. I was told that the order was already in production which I explained was impossible as I had just that moment put in the order. I was put on hold then told that the extra order was cancelled and my money would be refunded. Imagine my surprise when the order arrived weeks later with the unwanted product for which I had not been reimbursed. I will never order from you again and warn my friends of your duplicity. This is not customer service. You must be desperate for orders that you kept my mere $22.
2026幎1æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Mygiftnest ããã®åç
Hi Magaly,
Iâm really sorry to hear that youâre not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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