MyGizzmo レビュー 

MyGizzmo からの回答

2025年8月22日

Thank you for your kind words! We’re delighted to know you were happy with your purchase and that the product arrived quickly and exactly as described. Your satisfaction means a lot to us, and we look forward to serving you again.

MyGizzmo からの回答

2025年8月22日

Thank you for sharing your positive experience! We’re glad to hear your order was processed quickly and that the shipping and payment plan met your expectations. We truly appreciate your trust in us and look forward to serving you again in the future.

MyGizzmo からの回答

2025年7月30日

Thank you so much for your kind words and for taking the time to share your experience! We're really glad to hear your order arrived smoothly and that you're happy with your new robot vacuum/mop.

We also appreciate you checking us out on Trustpilot — it means a lot that you gave MyGizzmo a chance, and we're thrilled we could deliver both on price and service.

If you ever need anything else or have questions down the line, we're just a message away.

Thanks again for choosing MyGizzmo!

Best regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年7月30日

Thank you so much for your kind words and for taking the time to share your experience!

MyGizzmo からの回答

2025年7月11日

Thank you so much for your kind words! We're thrilled to hear your order arrived on time and in perfect condition. We truly appreciate your support and hope to serve you again soon. — Team MyGizzmo

MyGizzmo からの回答

2025年6月24日

Thank you so much for your incredibly kind and detailed review — we’re truly blown away by your words. It means the world to us that you took time out of your busy schedule to share your experience in such depth.

We're happy to hear that the Dreame L40 lived up to your expectations and that our team, especially Nawal, was able to support you throughout the process. We always strive to go the extra mile for our customers, and knowing that our efforts made a real difference to you is the best reward we could ask for.

Your trust and recommendation genuinely motivate us to keep delivering this level of service every single time.

Thanks again for choosing MyGizzmo — we're always here if you need anything!

Warm regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年5月27日

Dear Katie,

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced with your order.

We understand how disappointing it is when an item you need urgently isn’t available as expected. While our system typically updates inventory in real-time, during particularly busy periods, there can occasionally be discrepancies between our displayed stock and actual availability. When we discovered we couldn’t fulfill your order, we processed your refund immediately to minimize any inconvenience.

We take stock management very seriously and are continuously working to improve our inventory systems to prevent situations like yours from happening again. Your feedback is valuable in helping us identify areas where we need to enhance our processes.

If you have any additional questions or concerns, please feel free to contact our customer service team directly at support@mygizzmo.com.

Again, we apologize for not meeting your expectations on this occasion and appreciate you bringing this matter to our attention.

Sincerely,
The MyGizzmo Team

MyGizzmo からの回答

2025年6月24日

Thank you for the great review! We're glad to hear you were happy with the deal on your DJI Flip and that everything arrived smoothly, even with the weekend timing. We really appreciate your recommendation and look forward to having you shop with us again soon!

Best regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年6月24日

Thank you for your kind words! We're glad you were happy with the speed and price — we hope to serve you again soon.

Best regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年5月14日

Thank you so much for taking the time to leave us this lovely review! We’re really pleased to hear that your ordering experience was smooth and that your parcel arrived quickly. We truly appreciate your support and look forward to serving you again soon!

Best regards,
Team MyGizzmo

MyGizzmo からの回答

2025年4月30日

Dear Ben,

Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service, pricing, and fast, free delivery. It's great to know your order arrived well packed and in perfect condition.

We truly appreciate your support and are thrilled to hear you'd use us again—that's the highest compliment we could receive. If there's anything you need in the future, don't hesitate to reach out.

Thanks again for choosing MyGizzmo!

Best regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年4月9日

Dear Mark,

Thank you for taking the time to leave us such a great review! We're so pleased to hear that you found the price competitive and the purchase process hassle-free.

Your recommendation means a lot to us, and it’s wonderful to know we could make your shopping experience smooth and straightforward.

If there’s anything we can help with in the future, please don’t hesitate to reach out. We’d love to assist you again!

Warm regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年3月10日

Dear Mrs Avril Nicholas,

Thank you so much for your kind review! We're thrilled to hear that you found the item you were looking for at the best price. Providing great value to our customers is something we always strive for.

If there’s anything else you need or if we can assist you further, please don’t hesitate to get in touch. We truly appreciate your support and look forward to serving you again soon!

Best regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年2月4日

Dear Alan,

Thank you for your review. We appreciate all feedback, even when it comes with a bit of colourful language. We completely understand your frustration and regret that this experience has caused you any inconvenience. However, we want to clarify what happened, as we believe it’s important that both you and others reading this review have a full and accurate picture of the situation.

You placed your order with us on Friday, January 31st, at 16:11. Unfortunately, due to stock availability, we had to cancel the order, and at 17:19—just over an hour later—we immediately processed your full refund and sent you an email explaining the situation. The refund was successfully issued on our end through Klarna at that time. Klarna, like most payment providers, advises that refunds take between 2-5 business days to be processed and appear in a customer’s account. This is a standard banking process that we, as a retailer, have no control over.

On Monday, February 3rd, at 14:36, we received your first email regarding the refund. We responded the very same day at 17:39, reassuring you that the refund had already been processed and explaining that it might take a few business days to reflect in your account. At every step, we were upfront and transparent, ensuring you had all the necessary information.

In your review, you stated that we "took money for a product we didn’t even have in stock" and that after five days, you had "no refund and no contact." However, this is not an accurate reflection of the situation. We did not hold onto your money at any point—your refund was issued immediately on January 31st. The delay in seeing it in your account was purely down to Klarna’s processing time, which, unfortunately, we have no way of expediting. Additionally, we were in communication with you from the start, first notifying you about the cancellation and refund on the same day the order was placed and then responding to your follow-up query as soon as it came in.

We completely understand that waiting for funds to appear back in an account can be frustrating, and we sincerely wish this had been a smoother experience for you. However, we take pride in being honest and proactive with our customers, and we hope that anyone reading this will see that we handled this situation responsibly and in line with industry standards. If you still have any concerns or require further assistance, please do not hesitate to reach out—we’re more than happy to help.

Best regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年1月24日

Dear Andy,

We’re truly grateful for your amazing feedback! It’s wonderful to hear that you had such a positive experience purchasing your Insta360 X4 with us. A faultless transaction, great pricing, and fast delivery are exactly what we strive for, and we’re thrilled to have delivered on all fronts.

Your recommendation means so much to us, and it’s great to know we left a strong impression. Should you ever need assistance or have questions about your purchase, we’re always here to help.

Thank you once again for choosing MyGizzmo. We look forward to serving you again soon!

Best regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年1月21日

Dear Iwo,

Thank you for your kind 5-star review! We’re so pleased to hear that everything was perfect for you, from the fast delivery to your overall experience.

Your satisfaction means the world to us, and we’re thrilled to have met your expectations. If there’s anything else we can do for you, please don’t hesitate to get in touch.

Thanks again for choosing MyGizzmo. We look forward to serving you again in the future!

Best regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年1月10日

Dear Paul,

Thank you for taking the time to share your feedback with us. We’re glad to hear that your delivery was quick, as we strive to get orders to our customers as promptly as possible.

We also appreciate your comment about communication. We’re always looking for ways to improve and will take your input on board to ensure an even better experience in the future.

If there’s anything else we can assist you with, please don’t hesitate to let us know. Thank you for choosing MyGizzmo, and we hope to serve you again soon!

Best regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年1月8日

Dear Mrs McNabney,

Thank you for your kind review! It’s wonderful to hear that you found our service excellent. Providing the best experience for our customers is always our top priority, and your feedback means a lot to us.

If there’s anything more we can do for you, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again.

Best regards,
The MyGizzmo Team

MyGizzmo からの回答

2025年1月6日

Dear Mr Price,

Thank you for sharing your experience with us! We’re thrilled to hear that you found the Aarke Kettle to be the perfect choice and that you were happy with the price and our swift delivery. It’s always a pleasure to help our customers find exactly what they’re looking for at a great value.

We’re so glad to have exceeded your expectations and appreciate your kind words about our service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Thanks again for choosing MyGizzmo. We look forward to serving you again!

Best regards,
The MyGizzmo Team